PYMNTS

JUNE 27, 2019

In the latest Digital Banking Tracker™ , PYMNTS examines how banks are innovating to address these security vulnerabilities. Around the Digital Banking World. Banks and payment players are adopting new technologies to keep customer data safe. In the U.K., The platform will launch in the U.S.

Customer Experience 109

Customer Experience Digital Banking Innovation Security 109

PYMNTS

AUGUST 6, 2020

The solution, Pay Direct , allows corporates to more seamlessly accept online payments directly from the sender’s bank account using the U.K.’s In its announcement, Bottomline highlighted the enhanced payer experience, as well as the ability to reduce card fees for recipients, as key benefits of the solution.

Fintech 277

Fintech Cards Technology Samsung 277

PYMNTS

NOVEMBER 15, 2019

Goldman Denies Discriminatory Apple Card Practices, Says It Will Reassess Limits. Goldman Sachs has promised to reevaluate how credit limits are determined for Apple Card users after being accused of gender discrimination. Deutsche Bank told U.K. Amazon To Build $40M Robotics Innovation Hub Near Boston.

Google 139

Google Payments Apple cryptocurrency 139

PYMNTS

AUGUST 3, 2020

Webster told panelists that that leads to an obvious question: On a scale of one to five, how close are financial institutions (FIs) getting to actually helping consumers on their journeys to digital-first lifestyles? Then Apple came and totally changed the definition of what a great mobile experience really was.

Apple 269

Apple Mobile Innovation Fintech 269

PYMNTS

MAY 12, 2020

There was a time when consumers did not require much more from their local bank than a checking account, savings account and an ATM card. This has changed dramatically in recent years as consumers’ financial lives have migrated to the digital realm. In contrast, national bank customers are less likely to switch FIs, with 25.9

Regional 241

Regional National Cards Mobile 241

PYMNTS

JULY 1, 2020

But one thing is clear: Americans would be willing to dispense with their local bank and make Amazon , Apple or Google their primary payment account provider if those 21 st -century accounts allowed them to more easily manage and spend their money. Such an app could potentially involve as much as $2 trillion in card spending. .

Survey 183

Survey Cards Millennials ATM 183

PYMNTS

DECEMBER 6, 2016

The speed at which digital banking is being transformed by new technologies is rapidly increasing. From behavioral biometrics to new selfie technology, financial institutions are being presented with even more ways to distribute their services across digital channels to meet customers where they want to interact.

Innovation 100

Innovation Mobile Digital Banking Technology 100

PYMNTS

SEPTEMBER 17, 2019

Banks lost about $4 billion to account takeover (ATO) fraud attempts last year and fraudsters have been reluctant to abandon the scheme as this year progresses. Arou nd the Digital Banking World. Banks in other regions are also dealing with data breaches of their own, such as U.K. digital bank Monzo.

Fraud 196

Fraud Digital Banking Delaware Tools 196

Bank Innovation

FEBRUARY 11, 2019

Cambr, a cloud-based platform powered by investment firm StoneCastle and digital banking software provider Q2 Holdings, is helping neo-banks and fintechs launch and scale up through a network of 850 community banks.

Community Bank 170

Community Bank Community Software Innovation 170

PYMNTS

APRIL 16, 2019

And while some observers had reflected on the Wall Street-related activities, it seems clear that the move toward the digital consumer – across, initially, retail banking and credit cards – is firmly in place. Looking toward what’s (literally) in the cards, management pointed to the announcement that came last month with Apple.

Apple 121

Apple Cards Course Management 121

PYMNTS

JULY 29, 2016

Apple sorta fizzled, but the markets don’t seem to have noticed. Not having such a good week, other than Apple, were FinTech IPOs. There are digital banks popping up just to woo them. Traditional banks are adapting services to attract more of them. So what’s the inside scoop? We’re not so sure.

Apple 100

Apple Millennials Mobile Fintech 100

Gonzobanker

DECEMBER 14, 2023

A lover of picking bank stocks and playing piano who served our country in the U.S. which provides digital banking videos and user guides to help FIs increase their customers/members’ digital adoption. Paul wrote the “ Online Banking for Dummies ” book in the late ’80s. Paul Murphy, founder of Murphy & Co.

Fintech 194

Fintech Community Regional Technology 194

PYMNTS

JULY 23, 2020

They are all digital channels [that companies need] in order to reach the customer for all kinds of services.”. If issuers and banks don’t do that, he said, Apple, Google, Samsung and a whole host of Big Tech players are ready to step in and do so — taking away FI customers in the process. Perfecting The Card Relationship.

UX 165

UX Cards Google User Experience 165

Accenture

SEPTEMBER 22, 2019

But there’s another reason why the neo-challengers are so front-of-mind: They’re industry leaders in cultivating technology innovation and optimising customer service and experience. They also deliver innovative, easy-to-use apps that help users with things like managing their daily budget or travelling abroad. Customer growth.

Innovation 150

Innovation Metro Apple Marketing 150

PYMNTS

JULY 13, 2016

So, it follows that a company looking to build a digital bank would turn to those apps, and others like them, for inspiration. NUMBER26 , a digital banking startup based in Germany, did just that, taking cues from companies that have found success online and in the app store to build a simple and enjoyable user experience.

Digital Banking 100

Digital Banking User Experience Mobile Apple 100

PYMNTS

SEPTEMBER 21, 2016

With so many consumers turning to digital and mobile banking solutions, it’s more important than ever that financial institutions offer their customers an up-to-date set of mobile and digital offerings. Around The Digital Banking World.

Digital Banking 100

Digital Banking Mobile Apple Millennials 100

CB Insights

SEPTEMBER 10, 2020

Our recent webinar — The State of Fintech Q2 2020: Funding Rebound Reveals the Next Leg of Fintech Innovation — highlighted key fintech trends and deals from the second quarter of 2020, including the rise of embedded fintech applications and demand for digital banking services. Free Download: State of Fintech q2’20.

Fintech 46

Fintech Innovation Lending Regional 46

Independent Banker

NOVEMBER 25, 2015

Even with technology’s increasing influence on retail banking, it’s not typical for a community bank to have one of its most senior and trusted executives concentrate primarily on leading consumer product and payments innovation. billion-asset, 85-branch community bank based in Rockland, Mass., is not typical. Assets: $7.2

Innovation 70

Innovation Community Bank social media Community 70

PYMNTS

OCTOBER 11, 2019

Here is what we’ve learned from the Libra experience that may be helpful to other innovators who have large plans to change the world. Upgrade Card Combines Credit Card Acceptance With Installment Payments Flexibility. The Upgrade Card is tied to a line of credit that can be used everywhere that Visa cards are accepted.

Cards 116

Cards Online Houston Digital Banking 116

PYMNTS

NOVEMBER 8, 2016

“After the successful launch of the city’s first voice biometrics authentication service in June, we are pleased to roll out Touch ID Sensor authentication, thus enabling our mobile banking users to access a full range of services at their fingertips,” said Angel Ng, country business manager of Citibank global consumer banking, in the press release.

Mobile 155

Mobile Apple Tools Digital Banking 155

PYMNTS

JUNE 28, 2018

As digital banking and payments become mainstream, financial institutions (FIs) are stepping up their efforts to improve customer engagement (CE). The moves comes as consumers expect excellent product experiences as compelling new business models and product-level innovations come to market.

Examples 109

Examples Samsung America Innovation 109

Gonzobanker

DECEMBER 19, 2022

Financial institutions that relied on mortgage banking fee income as a key earnings component have been left to make big adjustments. As if that wasn’t enough, regulators took a sledgehammer to debit fee income with Reg II changes that will begin reducing card-not-present interchange fees starting in July 2023. Goes to Sen.

Community 216

Community Fintech Industry Innovation 216

PYMNTS

OCTOBER 4, 2019

This week’s coverage includes a deep dive into a big potential misstep for Apple, woes at Goldman’s Marcus, a new Visa expansion effort and a look at how Google Maps can predict the future of payments. Apple — Phone Home. Top Stories. Visa Powers Revolut’s Global Expansion Into 24 New Markets. Goldman’s Marcus Has Lost $1.3B

Fraud 108

Fraud Google Apple Chicago 108

PYMNTS

FEBRUARY 2, 2021

City National Bank, Extend Pair On Virtual Cards. To launch its new virtual commercial card offering, City National Bank is working with FinTech Extend, the companies recently revealed. based Token, an open banking platform. Virgin Money Taps Codat For Data Sharing. Germany- and U.S.-based

Fintech 142

Fintech Miami National Data 142

PYMNTS

JULY 17, 2020

According to that research , roughly a third of consumers would consider switching financial services providers to get better digital services attached to their cards. VB said first on that list is digital self-service, especially when customers can’t access the bank physically.

Regional 198

Regional Cards National Trends 198

PYMNTS

MARCH 15, 2019

It’s been widely reported that amid Parliament and May jockeying for power over the process, a softer Brexit may have been in the cards, which would have kept closer economic and trade relationships between the U.K. would, in fact, stay in the European Union. As always, the devil is in the details. and the EU.

Apple 116

Apple social media Fintech Lending 116

PYMNTS

AUGUST 10, 2017

It’s been a little over a year since our Digital Banking Tracker heralded the “ Dawn of Banking Voice Technology.” Now it’s more like the high noon of banking voice technology, with most major banks hosting their own incarnation — all with slightly different capabilities and adoption rates. Santander U.K.

Security 156

Security Technology Fraud User Experience 156

Bank Innovation

AUGUST 14, 2017

Wells Fargo has been going through a rough patch lately, but the bank itself is focused on moving forward. This is especially true when it comes to digital banking. The San Francisco-based bank is looking at partnerships as a way of improving banking experience for its current digital users (including mobile). “We

San Francisco 287

San Francisco Mobile Digital Banking Apple 287

PYMNTS

MARCH 15, 2019

It’s been widely reported that amid jockeying for power over the process between Parliament and May that a softer Brexit may have been in the cards, which would have kept closer economic/trade relationships between the UK and the EU. As always the devil is in the details.

Apple 101

Apple social media Fintech Lending 101

PYMNTS

JULY 14, 2016

Large, prominent banks typically have more resources, bigger customer bases and more experience working with consumers and financial markets. But big banks don’t hold all the cards when it comes to the new digital landscape. The L-word and a banking app? Then he took it slightly further. “I

User Experience 100

User Experience Digital Banking Customer Experience Innovation 100

PYMNTS

NOVEMBER 25, 2019

The notion of creating an everyday app ecosystem – à la WeChat and Alipay in China – is the ambition of every player, from Amazon to Apple to Facebook to PayPal … and Google. Banks are never going to become obsolete,” VB said, “but they could end up becoming stored value accounts. Google’s Aim.

Google 272

Google Fintech Payments Apple 272

South State Correspondent

MARCH 28, 2022

As we pointed out, banks are in an ideal position to take advantage of these trends and grab market share back from the traditional card networks and fintechs. By combining these trends, banks will be able to create an endless supply of specialty payment products that will be able to generate fees and/or float balances.

Payments 195

Payments Trends Data Fintech 195

PYMNTS

MAY 21, 2016

In partnership with Nuance Communications, the same Massachusetts-based company behind the voice of Siri, the bank is piloting the technology in order to initially promote voice-activated functionality around spending tracking. To download the May edition of the Digital Banking Tracker™, click the button below. Phenomenal.

Technology 115

Technology Trends Maine Digital Banking 115

Gonzobanker

DECEMBER 20, 2019

Second Curve analyst Zack Maxfield opened a TD Bank checking account on his phone in nine minutes while he waited to speak with a teller at one of the bank’s branches, but waited an hour to fund the account and order a debit card. The bank’s strategy is laser-focused. It is an innovator with tech (e.g.,

Idaho 148

Idaho Conference Data Marketing 148

PYMNTS

NOVEMBER 18, 2019

In addition to search, for which there are nearly six billion Google queries every day, Google operates a variety of utilities that consumers use regularly on both iOS and Android devices, as well as their Windows and Apple desktops – Google Maps, Waze, YouTube, Gmail and Google Drive, to name a few. 4, ahead of PayPal and Amazon.

Google 177

Google Study Payments Branding 177

NCR

NOVEMBER 29, 2017

Amid all the change and innovation taking place in the digital banking space at the moment, one subject that is attracting attention is the use of chatbots. From a business perspective, deploying automated customer service programs could be an attractive option for banks that want to enhance efficiency and cut costs.

Minneapolis 69

Minneapolis Digital Banking Trends Technology 69

Gonzobanker

DECEMBER 17, 2021

Huntington and TCF merge to create the $170 billion Midwest dynamo and vault them into one of the top 10 banks in the country. This is an innovation-seeking franchise that has built a solid brand and never got over its skis in execution. GonzoBanker of the Year – Bank. Goes to Eric Sprink, Coastal Community Bank , Everett, Wash.

Fintech 143

Fintech Strategy Leadership Lending 143