PYMNTS

DECEMBER 15, 2020

Keeping consumers invested and engaged is an eternal challenge for retailers. Merchants must constantly reevaluate their customer-targeting efforts to suit the latest commerce developments, and many are pivoting from brick-and-mortar advertising to focus their outreach online or via social media channels.

Payments 236

Payments social media Branding Study 236

PYMNTS

FEBRUARY 28, 2020

You’re Constellation Brands. One of your leading brands is Corona beer. You’re blowing up on social media for all the wrong reasons. And to top it off, you have a major product extension on the books with millions in media behind it. Someday this will be a marketing case study. Steve Madden said Thursday (Feb.

Case Study 211

Case Study Branding Study social media 211

PYMNTS

OCTOBER 22, 2018

Instagram, the photo-sharing social media network operator owned by Facebook, has surpassed Snapchat as the most frequented social media platform among teenagers. Netflix received the top billing for streaming, with 38 percent of teens saying they watch media on it each day. ”

social media 143

social media Survey Branding Apple 143

PYMNTS

AUGUST 24, 2020

The social media company has indicated that the Access Act, a proposed data portability law, is a first move in the right direction. The eCommerce retailer has reportedly registered many entities in the country in recent times. Facebook Calls Out Apple For 30 Pct Commission on In-App Purchases.

social media 152

social media Data Apple Compliance 152

PYMNTS

DECEMBER 30, 2020

This year will not only go down in history as “the year of the pandemic,” but for consumer packaged goods brands, it will also be known as “the year of direct to consumer.”. 1 reason cited involves loyalty to well-known brands. This suggests that D2C does well in areas where consumers have strong brand preferences.

Branding 257

Branding Millennials Retail social media 257

PYMNTS

OCTOBER 2, 2020

AndroidAuthority.com reported last month that Spotify might still be the biggest music streaming platform in the world, but Apple Music is nipping at its heels. Since 2015, Apple has grown to more than 70 million subscribers , the website reported. Apple Music offers more than 50 million songs available on the cloud.

Apple 131

Apple social media Groups Branding 131

PYMNTS

NOVEMBER 26, 2018

The move means that the company will end its JV that has been in place since 2013 with Yoox Net-A-Porter, which as the newswire stated helps third-party brands develop sites. By 2020, Kering will bring full control of its luxury brands online through its own internal activities, which include building tech teams, said Reuters.

social media 141

social media Branding Online Apple 141

PYMNTS

APRIL 25, 2016

Forget private conversations, chatbots and customer service: Facebook Messenger could soon be delivering retail payments to its 900 million users. In June 2015, the social media titan dropped the requirement to have a Facebook account to use the service, a strong indication the two will become unbundled, so to speak. Here’s why.

Retail 100

Retail Payments social media Branding 100

PYMNTS

JUNE 3, 2016

These days, retail merchants must reach customers, both in-store and online, securely and conveniently. According to Dasilva, the past decade-plus has brought three major payments revolutions, each of which shook the retail industry. And it all started with Apple, he said. “I The four recent payments revolutions.

Retail 100

Retail Apple Fraud Online 100

PYMNTS

NOVEMBER 5, 2018

To help improve the retail shopping and shipping experience, virtual reality (VR) and augmented reality (AR) is catching on with big-box retailers in the U.S. AR could be on the cusp of having its moment, as a large brick-and-mortar retailer has fresh plans to appeal to shoppers willing to test out the technology.

social media 152

social media Los Angeles Retail New York City 152

PYMNTS

DECEMBER 4, 2017

And this is not Jim Beam’s first time at bat: In September 2016, it borrowed some thunder from the new Apple Watch with its own Jim Beam Apple Watch , created to promote its Jim Beam Apple line of apple-flavored whiskey. As a retail brand, Jim Beam has been around for over 200 years and seven generations.

Kentucky 108

Kentucky Apple Millennials social media 108

PYMNTS

MAY 24, 2018

Native commerce is where Aberman believes all platforms are headed — and that’s not just true for software developers like Apple, Google and Microsoft, but also for social media platforms like Facebook, Pinterest and Instagram. “In The Media/Commerce Connection. That’s what Rich Aberman, co-founder of WePay , predicts.

social media 117

social media Apple Google Payments 117

PYMNTS

JULY 13, 2017

Papa John’s is giving Facebook users one more reason to never leave the app: now, customers can order Papa John’s pizza, desserts and sides using the social media giant’s new “ Start Order ” button. delivery restaurants way ahead of the curve.

social media 100

social media National Strategy Video 100

CB Insights

NOVEMBER 6, 2018

While beauty conglomerates like L’Oréal are making acquisitions to become more tech-enabled, tech giants like Google, Amazon, Facebook, and Apple (GAFA) are pursuing the high margins in beauty through partnerships, consumer insights, e-commerce, and more. Search data helps brands understand shopper preferences. Looking ahead.

Google 72

Google Apple Industry Branding 72

PYMNTS

MAY 29, 2018

Meanwhile, retailers are scrambling to develop and translate the personalized experience consumers desire into digital features for these devices, using data as well as artificial intelligence and augmented reality. Buyers are increasingly moving away from shopping on their desktops and are instead using their smartphones.

Report 103

Report Samsung social media Mobile 103

PYMNTS

JULY 15, 2016

It was a genius marketing campaign but also oddly prescient, because, to retailers, the back-to-school shopping season really is like the second coming of the Christmas shopping season, or about as close as they can get to it, as it remains the second-largest retail season of the entire calendar year.

Millennials 100

Millennials Retail Online Study 100

PYMNTS

NOVEMBER 20, 2018

At the same time, his platform allows fitness trainers to reach consumers and grow their digital brands. Forster noted that there are many talented trainers who might teach classes for other fitness brands or who have trouble scaling their own brands. “It really is usable anywhere,” Forster said.

Online 108

Online New York City User Experience social media 108

PYMNTS

APRIL 30, 2018

QVC President and CEO Mike George said when the deal was announced,“By creating the leader in discovery-based shopping, we will enhance the customer experience, accelerate innovation, leverage our resources and talents to further strengthen our brands, and redeploy savings for innovation and growth.

Branding 129

Branding Millennials Retail social media 129

PYMNTS

JULY 30, 2018

Walmart wants to develop a stronger name for itself as a lifestyle brand, and a richer reputation for having a social media presence. Retailers typically use syndicated content, but it’s very canned,” said Leah Logan, VP of media products and community growth for Collective Bias, a content services provider working with Walmart.

Apple 101

Apple Fraud social media Payments 101

PYMNTS

DECEMBER 18, 2018

And food delivery services like EatStreet are taking notice: To reduce friction in the payment process, the company enables its customers to pay for their meals through many different methods like Apple Pay. In fact, EatStreet added Apple Pay because customers asked for the mobile payment method.

Innovation 195

Innovation social media Online Apple 195

PYMNTS

DECEMBER 14, 2017

Apple and Amazon learned that the hard way this week as partners called them out on fake apps and hubcaps for sale on their platforms. Finally, Mercedes-Benz busted Amazon for selling three sets of counterfeit branded wheel caps, which were listed on the platform and marked as “ships from and sold by Amazon.com.”

Apple 128

Apple Google Seattle San Francisco 128

PYMNTS

JULY 19, 2019

Now, in fairness, if there was ever a day when Amazon would run the retail table, it would likely be on the shopping holiday they invented. But as big as Prime Day was across all of retail, it wasn’t the only thing happening in the ongoing race. Courting the Cool Kids: Luring Exclusive Brands With a Dedicated Accelerator .

Branding 122

Branding Retail Customer Experience social media 122

PYMNTS

DECEMBER 21, 2020

Loyalty, she noted, is earned through a careful continuum of brand positioning and ultimately generating an emotional response among consumers whether they are shopping in store on online. Social media represents another way to leverage and reward loyalty, noted panelists. Are firms getting the proverbial bang for the buck?

Data 296

Data social media Tools Analytics 296

PYMNTS

MAY 2, 2016

After several years spent trying to infuse its multi-billion dollar business with more forward-thinking concepts with mixed results , last week, the retail giant announced that it will be conducting what amounts to an open call for tech innovation. But with the retail technology space heating up, Walmart doesn’t want to be left in the dust.

Retail 100

Retail Innovation Technology Arkansas 100

PYMNTS

OCTOBER 29, 2018

Alphabet’s stock took a drubbing, and remains down after they reported a decline in the prices it charged advertisers, coupled with the increase in the cost of paying partners to distribute its search engine – some $9 billion to Apple alone , it’s been reported. Apple … and the iPhone Customer.

Payments 196

Payments Google Apple Innovation 196

PYMNTS

MARCH 25, 2019

For a large segment of social media users, commerce may be getting a lot more contextual, as Instagram has launched a checkout feature designed to help the platform become a more attractive place for consumers to shop. “Instagram is a place for people to treat themselves with inspiration, not a place to tax themselves with errands.

Google 126

Google Data Apple Jacksonville 126

PYMNTS

JULY 14, 2017

It’s basically that easy, now that Papa John’s has become the first national pizza brand to offer instant ordering via Facebook ’s new “Start Order” button. It let customers order by SMS text message in 2007, offered digital rewards by 2010, and eventually became the first national restaurant brand to launch a custom Apple TV ordering app.

Branding 104

Branding social media National Strategy 104

PYMNTS

NOVEMBER 7, 2017

Unsurprisingly, fast food patrons immediately began warring on social media about whether or not the results could be trusted. People on social media will engage in online debate for almost any reason — sometimes no reason at all. It’s a contentious question. According to Foursquare , the answer is yes.

Innovation 100

Innovation Oregon social media Payments 100

PYMNTS

APRIL 4, 2018

With platforms such as Slice, pizzeria owners can compete with the larger players through a mobile-optimized website and tools that enable customers to place orders through social media channels. Mobile wallets such as Apple Pay and Android Pay are also accepted. A Pizza Button.

San Francisco 128

San Francisco Comparison social media Online 128

PYMNTS

DECEMBER 12, 2016

But not brand. That, he said, isn’t about 100 different apps stretching across 100 different retailers, but instead, there should be strong integration across platforms, such as the Apple Pay wallet, where digital cards pop up automatically on a user’s home screen when they are walking into a merchant. Therein lies a conundrum.

Cards 100

Cards Mobile Branding Retail 100

Gonzobanker

NOVEMBER 18, 2014

After Retail Delivery had some mushy general sessions a few years ago, this is the second year in a row we have seen some provocative stuff on the main stage. Barclaycard discussed its social media and crowdsourcing, including a site where customers share travel stories and openly discuss product options. General Sessions.

Chicago 98

Chicago Retail Branch Design Training 98

PYMNTS

APRIL 18, 2018

Shoppable AR Lenses give brands a new way to leverage our unique scale to drive real and measurable ROI [(return on investment)], whether that’s through sales, downloads, lead gen or video views,” said Peter Sellis, Snap’s director of revenue product. The button is available on its “Shoppable AR” lens product. in the report. “We ”

Branding 103

Branding Conference Video Apple 103

Insights on Business

JANUARY 31, 2019

Like millions of others, I enjoy having a cup of coffee at various retail coffee establishments. Enhancements start with mobile app-based personalization such as social currency, rewards programs, and probably most importantly, streamlined service that lets you get your beverage faster than ever before.

Payments 107

Payments Fraud San Francisco social media 107

PYMNTS

AUGUST 10, 2016

“Today, we are seeing other form factors emerging, beyond just the credit card, including the watch, the bracelet, the payment ring and the car one day,” Chris Curtin, chief of brand and innovation marketing officer at Visa, told RCR Wireless News. It looks like it’s no harm, no foul for Apple. Canada and Brazil.

Innovation 100

Innovation Apple social media America 100

PYMNTS

AUGUST 26, 2016

Retail channels have switched, and they’ve switched quickly. QVC is steady at tenth in Internet Retailer’s 2016 Top 500 Guide, and the third largest mobile retailer U.S. The fact that the company, which previously leaned solely on TV, has been able to maintain a footing in the digital space may come as a surprise.

Mobile 100

Mobile Retail Video social media 100

PYMNTS

AUGUST 26, 2016

Retail channels have switched, and they’ve switched quickly. QVC is steady at tenth in Internet Retailer’s 2016 Top 500 Guide, and the third largest mobile retailer U.S. The fact that the company, which previously leaned solely on TV, has been able to maintain a footing in the digital space may come as a surprise.

Mobile 100

Mobile Retail Video social media 100

NCR

SEPTEMBER 13, 2017

Given the nature of technology and consumer habits in the retail banking sector today, one of the big challenges for financial institutions is identifying and applying usable insights from the ever-expanding array of customer data available. How to improve your customer understanding. trillion) in 2017.

Customer Experience 80

Customer Experience Data Branding social media 80