PYMNTS

FEBRUARY 26, 2019

As has been spotlighted in these pages, engagement is of paramount importance in financial services, no matter the setting — at branches, online or even through the Internet of Things (IoT). The questions that banks are asking themselves include: “How do we mature those channels?

Mobile 181

Mobile Examples Millennials Digital Banking 181

PYMNTS

APRIL 10, 2020

To that end, as Sherif Samy, senior vice president, North America at Entersekt , told Karen Webster in a recent Masterclass, it’s time to move beyond the transaction to focus on the interaction — and, in doing so, exceed consumer expectations.

Examples 168

Examples Mobile Security Technology 168

PYMNTS

APRIL 2, 2018

Consumers demand easy, digital banking, but this pressure for banks to deliver is also coming from corporate clients. Take mobile banking, which has propelled the introduction of mobile-only banks to meet demand for better services on smaller screens.

blockchain 171

blockchain Lending User Experience Mobile 171

NCR

FEBRUARY 17, 2017

That includes growth areas like mobile banking, of course, but also covers traditional cornerstones of retail banking like the ATM. In the rush to serve the tech-savvy millennial market and keep up with the latest developments in mobile and digital banking, some FIs might fall into the trap of overlooking traditional channels.

ATM 85

ATM Mobile Strategy Fraud 85

Gonzobanker

MARCH 6, 2018

Can a bank making just three loans per month per branch justify the physical distribution of sales? Big banks have been in the driver’s seat on growing their market share in retail, while paring down branch networks. Consider these numbers from PwC’s 2017 Digital Banking Consumer Survey : ? Aligned and Future-Ready.

Strategy 89

Strategy Marketing Mobile Trends 89

FICO

AUGUST 19, 2022

According to a 2022 report by Cornerstone Advisors , the percentage of Gen Z, Millennial, and Gen X consumers in the U.S. who consider a digital bank (like Chime, Cash App, or PayPal) to be their primary checking account provider has more than doubled since 2020.

Fintech 52

Fintech Millennials Lending Tools 52

CB Insights

OCTOBER 10, 2018

What these startups share is the goal of creating customer-centric banking products that target underserved individuals and businesses. DOWNLOAD THE 61-PAGE consumer banking REPORT. See which startups are helping JPMorgan, Bank of America, and Citi build the digital banking platforms of the future.

Retail 78

Retail Cards Millennials Mobile 78

Tech and Finance

JUNE 14, 2018

Latin American banks are racing to deliver digital banking to the masses says report released today by Temenos. Regional change is driven by changing customer behaviour and demands according to 55% of banking survey respondents. June 12 Temenos. May 2018 GlobalData. – 52.3% million being entrepreneurs.

Survey 28

Survey Millennials Fraud Mobile 28

PYMNTS

DECEMBER 15, 2017

is a rally cry that would perk the ears of many millennials, but how about “ Mastercard , assemble?”. Assemble for millennials is a toolkit that issuers, corporations and IBCUs can use to enable digital financial solutions, in this case targeting millennials, using a single-access digital prepaid product.

Millennials 134

Millennials Management Cards Security 134

CB Insights

NOVEMBER 5, 2019

In Q2’19, Tencent’s fintech and business services category grew 37% YoY in contrast to 16% growth in online advertising revenue, down from 25% in Q1’19. Tencent is an investor in Xiaobang , which targets middle-income families with online courses on insurance planning and financial education.

Fintech 51

Fintech social media Analysis Marketing 51

PYMNTS

SEPTEMBER 6, 2016

Of course, it’s not just the FinTech industry and tech-savvy millennials who are fueling digital change. For example, Jenkins described an organization that wanted to launch a new service online that would involve its customers applying for a loan using using its portal, but the portal was deemed insecure.

Security 100

Security CA Payments Big Data 100

Tech and Finance

JULY 13, 2016

The largest national banks have pulled ahead in mobile, according a recent Forrester report — the 2016 U.S. Mobile Banking Functionality Benchmark. It’s a trend that spells trouble for regional and mid-tier banks, which are falling behind the industry leaders. Additional Resources.

Regional 28

Regional Mobile Millennials Study 28

Gonzobanker

DECEMBER 19, 2016

The Millenials as Funding Award – Goes to Dime Community Bank for attracting press attention when it appealed to hipsters in Brooklyn as a means of funding its powerful commercial real estate niche. see https://www.bloomberg.com/news/articles/2016-06-01/this-is-how-a-banker-in-brooklyn-makes-money-on-millennials ).

Utah 60

Utah System Community Marketing 60

PYMNTS

JULY 21, 2019

But for those observers watching reports from Bank of America, American Express and others, one strong signal came from the continuing trend of spend. In one example, for Bank of America , the U.S. consumer product refreshes more than 50 percent of our new card members are millennials or Gen Zers.

Cards 129

Cards America Millennials Conference 129

Gonzobanker

DECEMBER 19, 2016

However, we’ve gone from spotty Siri performance and playing with Amazon Alexa with our stereo system to Bank of America predicting its chatbot, Erica, will become customers’ new financial advisor. Most Important Tech Challenge of 2017 – The urgent need to meld digital banking with digital marketing.

Utah 60

Utah System Community Marketing 60

The Financial Brand

JUNE 29, 2015

Mobile and online banking is becoming a ubiquitous part of daily life – done at work, at the store and even on a date.

Mobile 12

Mobile Online ATM Millennials 12

Gonzobanker

DECEMBER 22, 2015

Check out Gleason’s stock performance vs. Wells (WFC), Chase (JPM) and Bank of America (BAC) over the past five years. It’s nice to see somebody passionate about using new payments technology to make banking easier and cheaper for the financially disadvantaged. Digital Big Mo Award. Millennials. Bravo OZRK!

Community Bank 60

Community Bank Apple Community Technology 60

William Mills

SEPTEMBER 7, 2016

I’ve heard that financial planners are having a hard time getting Millennials thinking about retirement but instead focus on short-term financial goals – homes, vacations, etc. I suspect they do (or have done) a lot of work for Bank of America since they are based in Charlotte. Customers include banks, PSP’s and others.

Mobile 40

Mobile Cards Fraud Data 40

Fintech Labs Insights

SEPTEMBER 1, 2015

AcceptEmail serves today’s consumers with online, real-time email payments. Market segments include insurance, banks, telecom, utilities, and property management. additiv develops and implements digital innovations and business models for financial services providers. Dynamics, Inc. Ldger is Structured Finance 2.0.

Company 12

Company Software Analytics Mobile 12