Accenture

Winning the last mile of cloud transformation

Accenture

As banks turn to the cloud to transform their operations and catalyze growth, many are still searching for silver linings. Our multi-sector survey, Modern Cloud Champions, found that 65% of banks are not capturing the full value they expect from the cloud.

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How can banks support small business recovery??

Accenture

The small-and medium-sized enterprises (SMEs) landscape has been significantly altered over the last two years. Many businesses struggled, others adapted and innovated, and many new SMEs were born during the pandemic.

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What’s next after 10 years of banking disruption?

Accenture

After a decade of disruption, what has changed for commercial banks?? The digital economy has taken off around much of the world over the past 10 years, and the banking sector has been feeling the impact of this transformation and attempting to keep up with it.

Innovation with techquisition: Getting it right

Accenture

The fintech revolution is here: Over $34 billion of venture-capital funding went to fintechs in the second quarter of 2021.

100 Pipeline Plays: The Modern Sales Playbook

For the first time, we’re sharing the winning plays that took us from scrappy startup to a publicly traded company. Use our proven data-driven plays to grow your pipeline and crush your revenue targets.

The next big payments disruptors may surprise you

Accenture

At the recent Money 2020 conference, I spoke with The Fintech Times about which potential disruptors banks and payments players are most concerned about.

Will these innovation trends shape banking’s future?

Accenture

The Efma-Accenture Banking Innovation Awards are set to return on November 18th for a virtual celebration of banking’s best and brightest. With a record 816 innovations submitted by 275 institutions in 73 countries, I’m excited to see what this year has in store.

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For success, neobanks need to know their “why”

Accenture

If you believe the hype, neobanks are disrupting every corner of the financial services market. The biggest players are signing up tens of millions of customers, with some of them experiencing 150% year-on-year growth in their customer base, according to Accenture research.

Rise of the “super-app”: Opportunity or threat?

Accenture

Back in 2009, Apple coined the catchy phrase, “there’s an app for that.” Since then, apps (single-use apps, that is) have multiplied exponentially and become part of everyday life for most people. But a new breed of app is on the rise, and it’s threatening to consolidate power and market share.

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Delight customers with easy and invisible payment experiences

Accenture

In early 2020, when the COVID-19 pandemic shut down many everyday services, people discovered new ways of doing things—like grooming their pets or styling their own hair. Doing these things involved mainly online purchases.

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Digitally Transforming the Engagement Experience for Financial Institutions

Customer experience has become a key differentiator. Learn how to launch your digital transformation by incorporating two customer experience trends into your digital transformation strategy: self-service & personalization.

How intelligent prospecting will grow commercial banking

Accenture

When I started as a commercial banking relationship manager (RM) in the early ‘90s, a big part of my job was prospecting for new customers. This was an era when public information on privately held, mid-sized companies was extremely limited.

Banking with personality: Advice for CMOs from Thrivers

Accenture

Everything has changed with the pandemic. Now is the moment for bank marketers to evolve, meeting new expectations and finding meaningful ways to connect to their customers.

Are hidden workers a hidden source of talent for banks?

Accenture

I’m sure you’ve read the headlines about people who retired early, went back to school, made career shifts, or decided to pursue their passion projects full-time over the last year or so. And like me, you probably know people personally whose pandemic experiences pushed them to make such changes.

Hit or miss? Our Top 10 Banking Trends, reviewed.

Accenture

Every January since 2018, our annual “Top 10 Banking Trends” report has attempted to cut through the noise and reveal the real forces shaping the industry’s future. We’ll be hard at work putting the finishing touches on our 2022 version over the holidays.

The Importance of PCI Compliance and Data Ownership When Issuing Payment Cards

This eBook provides a practical explanation of the different PCI compliance approaches that payment card issuers can adopt, as well as the importance of both protecting user PII and gaining ownership and portability of their sensitive data.

Growth in digital payments: A cross-industry view

Accenture

Digital payments are gaining popularity as cash usage declines around the world.

Think big tech is only for big banks? Think again.

Accenture

Middle market bank leaders sometimes assume that the most transformative technologies are out of their reach. But the path to future competitiveness in banking runs through technology. No matter the size of the bank.

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How banks can break the cycle of IT transformation fatigue

Accenture

For many middle market banks, IT transformation is constant. Ever since the Agile Manifesto 20 years ago, it’s like we’ve been in a race that never reaches the finish line. Banks implement agile teams. They invest to become more digital. They scale their transformation.

Purpose-driven banking in action: a powerful example

Accenture

For banks, embracing purpose and the financial wellbeing of their customers is more than good PR. As Mohamed Khalil from the Commonwealth Bank of Australia explained during his talk at Sibos in 2020, it can be a powerful way to grow the business. “We

Your Guide to Using Conversational Marketing to Drive Demand Generation

What is conversational marketing really about? This guide will examine the market forces at play, shifting buyer trends, how to leverage conversation marketing, and the tactics involved in adopting it for a B2B demand generation strategy.

What are equipment financiers missing by not embracing green loans?

Accenture

In the last 12 months or so, I’ve noticed an increasing focus on ESG (environmental, social and governance) initiatives in the finance industry. Banks in Europe are leading the way, driven by regulatory standards and consumer expectations, as well as their own desire to build a sustainable future.

Key trends shaping the future of payments

Accenture

In a post-COVID world we have seen dramatic changes in the way customers pay, from the further shift towards a cashless society to a digital revolution in e-commerce payments. As we look forward, we see these trends accelerating and new payments rails emerging.

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Four ways data can improve banks’ bottom line

Accenture

Banks that are mastering data-driven analysis to unlock a detailed understanding of their customers are using that information to drive tenfold returns on investment. Any advantage in knowledge and strategy can be potentially crucial to increasing profits.

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Why achieving alignment can supercharge banking cloud transformations

Accenture

As cloud mastery becomes a necessity to compete in today’s financial services industry, organizations are looking to accelerate their cloud transformation journeys.

Make Payment Optimization a Part of Your Core Payment Strategy

Everything you need to know about payment optimization – an easy-to-integrate, PCI-compliant solution that enables companies to take control of their PSPs, minimize processing costs, maximize approval rates, and keep control over their payments data.

The Digital Customer is Here to Stay – Five Principles to Keep Them Engaged

Accenture

In my first blog in this short series on how the behaviour of UK financial services customers has changed amid the pandemic, I looked at the way COVID-19 has accelerated consumers’ migration to digital banking services.

Beyond CX: BX delivers exceptional experiences

Accenture

In my previous post, I started the conversation about the Business of Experience (BX).

Accelerate bank transformations with cloud-native cores

Accenture

Core banking systems have sat at the heart of banks’ operations for decades. But with the banking landscape changing faster than ever – thanks to new digital innovations, regulations, and consumer expectations – many of these legacy platforms now struggle to keep pace. The result?

Beyond Open Banking Compliance: The Opportunity for Commercial Banks

Accenture

Following our article on 5 actions to enable Open Banking for business finance, we now consider how commercial banks can innovate their entire business model by using Open Banking frameworks to build a powerful ecosystem.

LinkedIn + ZoomInfo Recruiter: Better Data for Better Candidates

Check out our latest ebook for a guide to the in-depth, wide-ranging candidate and company data offered by ZoomInfo Recruiter — and make your next round of candidate searches faster, more efficient, and ultimately more successful.

Four ways European banks help customers reach their goals

Accenture

The other day, when I went into my local bank branch to speak with my advisor, I was struck by the immensity of the transition which banking in Europe is going through right now. In an incredibly competitive environment, banks are facing tremendous pressure.

Banking’s digital shift: Decision time for payments players

Accenture

The pace of change in payments right now might seem overwhelming. The pandemic has supercharged the trend towards contactless, online and instant payments. Contactless payments, for instance, grew 150% from March 2019. This is just the start. In the next 10 years, almost 2.7

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How a long road trip made me a better leader

Accenture

This summer I did something extraordinary. I unplugged. Really unplugged. Over the course of nearly two months, my 11-year-old son Evan and I traveled over 11,000 miles from Charlotte, NC, to the Oregon coast and back hauling a vintage 1971 Airstream camper.

Open Banking and CDR: The open data economy

Accenture

In our last post we discussed the different channel strategies banks can adopt when considering their place in the open banking ecosystem. We spoke about the opportunity this brings for banks to distribute their products through non-banks and for banks to distribute non-bank products.

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A Recruiter’s Guide To Hiring In 2021

With vaccination rates rising, consumers spending more money, and people returning to offices, the job market is going through a period of unprecedented adjustment. As the New York Times observed, “It’s a weird moment for the American economy.” And recruiting professionals are caught in the middle. To make the most of this disruption, you need to understand the economic drivers, develop a strong strategy for unearthing valuable talent, and use the latest tech tools to get the job done. Read this guide to get your recruiting practice ready to thrive in the new normal.