Why ISO 20022 is a seismic shift for payments


There’s no two ways about it: ISO 20022 is a complex new standard for financial services firms of every description. Inside that complexity lie some operational hurdles for payments players—but also tremendous opportunities.

How to determine cloud strategy and get the most value


In my previous post, I wrote about the changing dynamics in the cloud conversation. But a conversation is just that—a conversation. It’s meaningless if banks don’t take action. In this post, I will outline the considerations for a successful cloud strategy, potential value and overall challenges.

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Payments disruption is the new norm


For the last 20 years, the most predictable thing about the payments industry was that it was unpredictable. Disruption has been going on for so long that it’s now hard to remember what so-called “normal” times were like—and the changes show no sign of slowing down.

In a COVID-19 World, Cloud is Back in the Spotlight


The banking industry has been talking about and moving towards cloud for a decade now. So much so that 95% of banks have already adopted cloud in some form. This high-level acceptance of cloud provides an opportunity to dive into the nuances and move beyond “Should we invest in cloud?”

5 Things a Data Scientist Can Do to Stay Current

DataRobot together with Snowflake – a leading cloud data platform provider — is helping data scientists stay current with the latest technology and data science best practices so that they can excel in an increasingly AI-driven workplace. Five Things a Data Scientist Can Do to Stay Current offers data scientists guidance for thriving in AI-driven enterprises.

How to build future-ready banking operations beyond the pandemic


So far in this blog series, I’ve talked about how COVID-19 is amplifying banks’ need for innovation and the key technology trends that will shape the near future. The long-term challenge is to set banks up to successfully rebuild and recover when the worst of the pandemic is over.

Five cross-industry payments opportunities in the new normal


Without a doubt, 2020 has been a year of disruption. It remains a challenging time for many, but as life with COVID-19 settles into a more routine experience, merchants are searching for more options to help keep their customers safe, their products available, and the economy moving.

Your journey to cloud: How to select your provider(s)


In my previous post in this series on the journey to cloud, I looked at the guiding principles that can help your organisation navigate its route. With those in place, the next step is to select your cloud service providers. I’ve made that the focus of this latest post.

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Open Banking: The right KPIs for business value


In my last post, I talked about the importance of identifying and measuring the right key performance indicators (KPIs) to track the success of Open Banking initiatives.

Banking Marketplace: Making a Wise Pivot


This thought leadership piece – and the related blogs that will explore key topics – will outline why, in the post-COVID-19 era, marketplaces will prove a crucial operating area for banks.

The Best Sales Forecasting Models for Weathering Your Goals

Every sales forecasting model has a different strength and predictability method. It’s recommended to test out which one is best for your team. This way, you’ll be able to further enhance – and optimize – your newly-developed pipeline. Your future sales forecast? Sunny skies (and success) are just ahead!

Digital power for middle market banks


When it comes to digital, middle market banks want what the big banks have. But they assume it’s out of reach. The refrain I hear from leaders goes something like this: “I’d love to be more digital, but we don’t have a big bank sized technology budget.” Banks go so far down the rabbit hole….

The four tech trends for banks to outmaneuver uncertainty


In my last post, I talked about how the pandemic has pushed banks’ digital transformation efforts to historic heights, according to our latest report, “Driving Value and Values During COVID-19.” Our report also identified four key technology trends shaping the post-COVID future.

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A how-to guide for monetizing Open Banking


In my last post, I shared the two emerging business models that are powered by Open Banking: banking as a platform and banking as a service. The future of any Open Banking offering will depend on the value it provides or the monetization options it creates.

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Steering your journey to cloud with a few guiding principles


In my previous blog post, I drew on Accenture’s own cloud journey to examine the elements that make up an appropriate and effective cloud strategy. In this latest post, I shift the focus to the next stage: defining the guiding principles. Picture the scenario.

The Empowered Consumer

When it comes to working with the empowered consumer, AI has the power to help your business thrive by leveraging your own data to better understand your customers. Read our ebook, The Empowered Consumer, to learn more about how AI can help you connect with your customers.

Open Banking: Measuring success to drive value


Open Banking has become a global movement driven by regulatory, customer and ecosystem forces, each shaping the outcomes of a bank’s Open Banking initiatives.

Emerging tech in equipment finance: Hype or reality?


When it comes to whether emerging technologies like artificial intelligence (AI) and blockchain are practical for equipment finance, it depends on the application. That was the key takeaway from the recent ELFA 2020 Business Live!

A how-to guide for monetizing Open Banking and CDR data


In our last post, we shared the two emerging business models that are powered by Open Banking application programming interfaces (APIs) and open data—banking as a platform and banking as a service.

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Two business models for monetizing Open Banking


In my first post, I talked about how it was time for banks to start looking beyond compliance in Open Banking and to imagine their role in the new application programming interface (API) economy.

B2B Pocket Playbook: End-to-End Guide to Sales Enablement

Sales enablement is the strategic process of providing sales teams with the content, guidance, and mentorship needed to engage targeted buyers. It’s all about equipping sales professionals with the tools they need to put their best-selling foot forward. And if sales teams want to continuously sell better -- and faster -- their sales enablement process must have a game-winning strategy. It's time for you to start selling smarter - and hitting your sales number - with the best B2B database in the market. Get started today.

A post-pandemic path forward for banking and capital markets


In my last post, I talked about the significant impact of COVID-19 on the banking and capital markets (B&CM) value chain and how leaders are in a unique position to respond, reset and renew the finance function to lead confidently in the post-pandemic era.

Six key steps to mainframe modernization with cloud


While cloud native development might be considered the “new normal,” mainframe still has a stronghold in the financial services industry due to its robust resiliency and massive compute capability.

Digital Maturity + COVID-19 Resilience = Strategy


This series of blogs looks at the future of banking in Growth Markets in a post-COVID-19 world. My first blog introduced the Digital Maturity Index (DMI), and concluded that digitally mature banks are best-positioned for a post-pandemic world.

Beyond compliance—the new API economy


For leading incumbent banks, Open Banking is not just a regulatory imperative. It’s a new revenue opportunity and a source of competitive advantage that can be captured by making the right power plays in the application programming interface (API) economy. But what exactly is the API economy?

Data Science Fails: Building AI You Can Trust

The new DataRobot whitepaper, Data Science Fails: Building AI You Can Trust, outlines eight important lessons that organizations must understand to follow best data science practices and ensure that AI is being implemented successfully.

Global Trade’s New Normal: Why Banks Must Transform Trade Finance & Supply Chain Finance


Global trade is under unprecedented pressure from COVID-19 and geopolitical challenges, with supply chains affected by a range of factors firms cannot control.


Open Banking and CDR data—learn from the leaders to drive growth


For leading incumbent banks, Open Banking or, as it is enacted in Australia, the Consumer Data Right (CDR), is not just a regulatory imperative.

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Middle market banks’ top three cloud myths


Lately it seems like every conversation I have with middle market banks turns into a discussion about cloud. Leaders are increasingly worried about being left behind, and rightfully so. The hype is real. This market’s interest in cloud stems from what’s happening across banking.

Banks don’t have to be big to be bold


I’m a person who likes to make a positive difference in everything I do. This blog is no exception. Beginning with this first post, I’ll share honest perspectives, creative solutions—and even a few bold ideas—for middle market banks to achieve their strategic agendas and differentiate in the market.

Pressure Points: How to Ensure Your B2B Pipeline Passes Inspection

This eBook highlights best practices for developing a pipeline management process that helps sales leaders and their team C.L.O.S.E (you’ll see what we mean in this eBook) more revenue through data-driven prospecting, stage analysis, and subsequent sales enablement.

Digitise for Efficiency and Agility


This series of blogs looks at the future of banking in Growth Markets in a post-COVID-19 world.

Banks should capitalize on saved time to empower RMs


No matter what job you have, time is your most precious resource. For relationship managers (RMs) in commercial banking, this is certainly true.

Treasury APIs | Future-proofing corporate banking


In my previous posts, I covered the potential that Open Banking and treasury application programming interfaces (APIs) offer both banks and their corporate customers and gave examples of some leading industry players.

Open Banking: KPIs to track for a secure ecosystem


In this blog series, I’ve been highlighting the top key performance indicators (KPIs) that banks should be tracking to measure the success of their Open Banking initiatives. My last post covered the KPIs for business-value and customer-experience outcomes in Open Banking.

Intelligent Process Automation: Boosting Bots with AI and Machine Learning

Across all sectors, companies are learning that they can transform their businesses by embracing Intelligent Process Automation, or IPA. With the pairing of AI and RPA, IPA adds a new layer of intelligent decision-making processes to automated RPA tasks. By automating repetitive work, and adding the ability to automate intelligent decision making, intelligent automation frees up your most valuable resources – your employees – to spend more time on higher value and more strategic work. But in order to reap the rewards of Intelligent Process Automation, organizations must first educate themselves and prepare for the adoption of IPA. In our ebook, Intelligent Process Automation: Boosting Bots with AI and Machine Learning.