PYMNTS

JANUARY 11, 2021

Whether businesses were establishing their modernization roadmaps for the first time or simply accelerating the plans they already had in place, the COVID-19 crisis drove organizations to embrace technology at unprecedented levels in order to manage a remote workforce, supply chain disruptions and economic uncertainty.

Payments 198

Payments Strategy Fintech Tools 198

PYMNTS

DECEMBER 22, 2020

It's no secret that restaurants have been hurting since the pandemic caused a seismic, almost-overnight shift in their customer engagement strategies. She explained in an interview with PYMNTS that while digital improvements have always been a priority, they have become a necessity during the past eight months. .

Customer Experience 162

Customer Experience Tools New York Strategy 162

Perficient

OCTOBER 26, 2020

The overall potential for 5G to increase our existing cognitive surplus may allow for the imagination of digital products that significantly support and improve the very way we live our lives. So Now What? Regardless of consumer market or business focus, don’t snooze on the potential of 5G.

Video 476

Video United States Apple Innovation 476

Gonzobanker

JULY 6, 2021

Three winning core strategies to accommodate any financial institution’s budget, business case, and future vision. It has become crystal clear that digital transformation is now the largest technology initiative for regional and community financial institutions.

Strategy 158

Strategy System Risk Management Technology 158

FICO

FEBRUARY 9, 2021

Singapore’s OCBC Bank is using FICO technology to approve mortgages in 60 minutes. The winner of the 2021 FICO Decisions Award for Customer Onboarding & Management used FICO® Origination Manager to create a self-serve online ‘instant mortgage’ service. Instant Mortgages, Just Add Data and Decision Management.

Digital Strategies 52

Digital Strategies Management Innovation Data 52

Gonzobanker

MARCH 24, 2021

On average, 50% of non-interest expense is people, 10% is facilities and offices, and 10% to 12% is technology, which is virtually untouchable. New research reveals that almost half of mid-size banks and credit unions are at less than 10% on their digital transformation strategies going into 2021.

Customer Experience 144

Customer Experience Strategy Community ATM 144

FICO

FEBRUARY 22, 2021

In general, CAOs are experts in analytics and AI, and how to leverage these technologies to solve a business problem. CAOs often report to the chief technology officer, typically driving AI integration with software assets, many times having a dotted line to the CEO. by Nikhil Behl.

Analytics 52

Analytics Data Software Digital Strategies 52

Independent Banker

OCTOBER 31, 2021

“I’m not sure how we would have processed all of the PPP loans and everything else in the last 18 months without some of the technology that we have implemented,” says Chris Jundt, senior vice president and chief lending officer at First State Bank & Trust.

Lending 91

Lending Community Bank Community North Dakota 91

Perficient

JANUARY 14, 2021

Perficient announces the release of two business podcasts to kick off 2021. and Intelligent Data offer audiences expert insights on how digital technology can transform business and reshape customer experiences today. This podcast discovers what’s possible with digital and figures out how to make it real in your business.

Digital Strategies 499

Digital Strategies Customer Experience Trends Data 499

Fintech Labs Insights

DECEMBER 7, 2020

While most conferences are waiting for more info on COVID and vaccines before committing to 2021 dates, we will keep you up-to-date on all the events, virtual and hopefully the other kind on our Fintech Conference Calender. 7-9: Digital Banking by American Banker (virtual). wrapping up your holiday shopping)!

Conference 15

Conference Fintech Digital Strategies Financial Technology 15

Perficient

SEPTEMBER 10, 2020

With so many people working from home, digitizing assets, moving to the cloud, and digital transformation (connecting people where they are using various channels) are becoming key priorities to companies entering a disruptive 2021. I am outlining 6 topics that will become a key part of analytic product teams in 2021.

Analytics 322

Analytics Data Tools Examples 322

Social Assurance

NOVEMBER 6, 2020

What stood out to me as we plan for year-end and are developing marketing budgets and plans for 2021, was that banks need to address human capital in two ways: culture and employee engagement, and investments in human capital to “upskill or reskill,” – a great concept shared by Shelly Loftin, SVP Retail, Payments, and Lending.”

Marketing 12

Marketing Conference Minneapolis Analytics 12

PYMNTS

NOVEMBER 17, 2020

That’s one of the takeaways from a recent PYMNTS panel discussion with Visa ’s Director of Global Chip Product Tom Rapkoch , Keyno CEO Robert Steinman and Assistant Vice President of Digital Strategy and Innovation at Michigan State University Federal Credit Union Ben Maxim.

Fraud 316

Fraud Michigan Security Cards 316

PYMNTS

FEBRUARY 6, 2020

The very best among them have large digital strategies that address the full guest experience, from ordering on a mobile device to purchasing on-site right up through food delivery and encouraging the next visit. It’s not just one-touch technology that matters, either. Innovation Sparks. So does better customer engagement.

Mobile 191

Mobile Operations Technology Payments 191

Javelin Strategy & Research

FEBRUARY 1, 2022

2021 Online Banking Scorecard Javelin Report Date: June 29, 2021 Authors: Mark Schwanhausser , James Lee , Dylan Lerner Research Topic(s): Digital Banking , Mobile & Online Banking It’s undeniably a mobile-first world, and many institutions are putting the emphasis—and the money—toward enhancing users’ experience in that channel rather than online.

Report 40

Report Digital Banking Fraud Mobile 40

Cisco

MAY 5, 2021

Before 2020, traditional financial enterprises were already focusing on digital transformation initiatives—both as an effort to improve customer experiences and a need to adapt to survive. With the COVID-19 pandemic still an ongoing crisis in 2021, the physical branch has suffered significantly.

Customer Experience 129

Customer Experience Branding Tools Strategy 129

CB Insights

MAY 10, 2018

But just as their clients are always under threat from new players and technologies, consultants too are not immune to the forces of disruption. “The underlying principles of strategy are enduring, regardless of technology or the pace of change.” Building an SEO strategy for ecommerce. ” —Michael Porter.

Strategy 78

Strategy Management Analytics Tools 78

Javelin Strategy & Research

JANUARY 12, 2022

Banner Section Home Rss.xml 2022 Trends & Predictions Javelin’s Trends & Predictions reports look at the coming year across the range of Javelin Strategy & Research’s specialty areas—digital banking, fraud and security, payments, and wealth management—and highlight the compelling challenges and opportunities likely to emerge from each.

Trends 40

Trends Fraud cryptocurrency Austin 40