Remove 2021 Remove Customer Experience Remove Digital Strategies Remove Technology
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Perficient’s Brian Flanagan Featured in 2021 SoDA Report

Perficient

Brian Flanagan, Perficient’s Digital Experience Strategist was selected by the Society of Digital Agencies (SoDA) to contribute towards the recently released 2021 SoDA Report, Digital First, Digital Fast. Developing technology-based experiences requires a different approach.

Report 496
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There’s No Secret Sauce: Put Financial Services Customer First, and You Too Will Grow

Perficient

TD Bank Group recently announced its Q4 2021 earnings were up 31% from Q4 2020, despite the challenges brought on by the COVID-19 pandemic. In the most simple terms, journey science encompasses research, analysis, strategy, and experimentation – everything that you need to identify opportunities to improve the customer experience.”.

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There is No Secret Sauce: Put Financial Services Customers First and You Will Grow

Perficient

TD Bank Group recently announced its Q4 2021 earnings were up 31% from Q4 2020, despite the challenges brought on by the COVID-19 pandemic. In the most simple terms, journey science encompasses research, analysis, strategy, and experimentation – everything that you need to identify opportunities to improve the customer experience.”.

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Shake Shack On Tapping AI And Other Tools To Optimize The Customer Experience

PYMNTS

It's no secret that restaurants have been hurting since the pandemic caused a seismic, almost-overnight shift in their customer engagement strategies. She explained in an interview with PYMNTS that while digital improvements have always been a priority, they have become a necessity during the past eight months. .

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If 5G is supposed to be a game-changer, what’s the game?

Perficient

Improved Consumer Experience Possibilities with 5G. Consumer markets have tried to deliver Immersive and personalized customer experiences with fits and starts, but with limited success. Consumers expect flawless experiences and to-date, existing networks have been a barrier to that. Video/Live Streaming. So Now What?

Video 476
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Two Executive Views of Digital Transformation, and Why They Both Matter

Gonzobanker

Events in the last year have pushed the conversation about digital transformation to a new level of focus for senior executives at financial institutions. Reality According to Customer Experience Executives. CFOs must recognize and accept that a digital journey that is judged by the customer experience it creates is messy.

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Perficient Launches New Business Podcasts on iTunes, Spotify

Perficient

Perficient announces the release of two business podcasts to kick off 2021. and Intelligent Data offer audiences expert insights on how digital technology can transform business and reshape customer experiences today. This podcast investigates the value of data and technology to reshape your business.