PYMNTS

MAY 29, 2020

Financial institutions (FIs) have been adapting their platforms and technologies to better suit the needs of more digital consumers for decades, but the coronavirus has placed new importance and pressure on accelerating these efforts. Developments Around The Cloud Banking World. Developments Around The Cloud Banking World.

Digital Banking 230

Digital Banking Innovation Online Technology 230

PYMNTS

JULY 23, 2020

Many consumers in the United States were confident in their financial stability at the end of 2019, but this came to an abrupt halt by the end of 2020’s first quarter when COVID-19 was declared a pandemic. Businesses closed and millions of consumers found themselves unemployed or lacking the financial stability they once enjoyed.

Innovation 174

Innovation Report Cards California 174

PYMNTS

NOVEMBER 23, 2020

Merchants are embracing contactless payments in-store, eCommerce offerings and other methods as they work to adapt to the disruptions of 2020 and use lessons from it to guide their approach to the winter and into the new year. Younger consumers were especially swayed, with 71 percent of Gen Z respondents stating this view.

Report 192

Report Case Study Payments Strategy 192

The Financial Brand

JANUARY 3, 2021

A look at the digital banking trends of the last year provides a perspective for future strategies and organizational changes. The post Retail Banking Year in Review 2020: A Reflection in 20 Charts appeared first on The Financial Brand.

Retail 43

Retail Banking Trends Strategy Digital Banking 43

BankInovation

DECEMBER 31, 2020

Financial institutions rounded out 2020 with new faces filling C-suite positions. WSFS Bank and Google Cloud named new technology and security chiefs while API provider Galileo appointed a chief revenue officer, and automated investing platform Wealthfront filled out its banking advisory group with regulatory heavyweights.

Fintech 80

Fintech Google Innovation Groups 80

BankInovation

JUNE 26, 2020

This week, MLBM released its 2020 Brand Intimacy Study. Citizens Bank, meanwhile, is transforming its technology core through a data-driven personalization engine. Financial services ranked 11th out of 15 industries when it comes to emotionally connecting with customers.

Branding 64

Branding Study Data Industry 64

Insights on Business

JUNE 5, 2018

When you think of technologies that are changing the way the banking industry conducts business, is your first thought chatbots? Helping keep these memories blissfully distant is conversational computing technology. ” But not all chatbots are created equal. But finding which vendor works best for you is all that matters.

Resources 101

Resources Innovation Strategies Report System 101

South State Correspondent

SEPTEMBER 20, 2022

Another popular tactic was that since many banks are ahead of budget this year due to the faster than anticipated rise in margins, many banks are increasing spend on technology and marketing in the back half of this year to set themselves up for success in 2023. This is why the talk by Johnny C. Taylor, Jr.,

Conference 195

Conference Marketing social media Data 195

Banking 2020

JANUARY 29, 2016

Biometrics, contactless technology and social media hold promise, but there is not a straightforward way to create truly frictionless transactions. “This initiative is part of the innovation strategy of BNP Paribas, the bank for a changing world. It’s exactly what the industry is aiming for.

Payments 40

Payments social media Innovation Strategies ATM 40

Banking 2020

MAY 12, 2015

With our solution, when the member approaches the credit union, walks in and gets a coffee, the technology does all the work. Innovation can come from anywhere, but it almost always gets a boost when it starts with customer empathy and some rapid experimentation. We were able to identify opportunities for improvement.

Innovation 40

Innovation Digital Banking Survey Exercises 40