2020 Digital Strategies Management Operations 
Perficient
SEPTEMBER 29, 2020
The world is quite a different place than it was six months ago, and with the 2020 holiday season fast approaching, the pressure is on to meet revenue goals in what’s been an uncertain year. I am the Chief Digital Strategist for Perficient. It goes back to something we talk a lot about with digital strategy.
Perficient
FEBRUARY 25, 2021
Cross-unit collaboration is another effective way to maintain a tight (positively correlated) relationship between measurement systems (performance and operational) and CX objectives. When management disagree on CX goals, priorities or projected impact, delivery teams are left holding the bag. Perficient: Digital Strategy Experts.
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PYMNTS
JANUARY 28, 2020
But that doesn’t mean all the players in payments and financial services have a solid or clear digital strategy. The problem can be especially acute when it comes to financial institutions (FIs), said John Owens, general manager of Elan Credit Card , in a new podcast interview with PYMNTS.
PYMNTS
JANUARY 11, 2021
Whether businesses were establishing their modernization roadmaps for the first time or simply accelerating the plans they already had in place, the COVID-19 crisis drove organizations to embrace technology at unprecedented levels in order to manage a remote workforce, supply chain disruptions and economic uncertainty.
PYMNTS
MARCH 20, 2018
According to the BCG’s “Corporate Banking Executive Survey,” “front-to-back digital transformations” are essential to halt this shrinkage. Now is the time to develop a more coherent digital strategy to decide where to play and how to invest.”. The financial stakes are very high,” he continued.
Perficient
OCTOBER 29, 2020
Last week mobile TV platform Quibi announced plans to shut down operations, just seven months after a promising debut. Quibi launched in April 2020, just as the pandemic was upending public life. The mobile TV platform seemed to have it all. Why did it lose everything? In its brief run, Quibi burned through $1.7
PYMNTS
NOVEMBER 22, 2019
We always strive to introduce additional access points in the Chipotle ordering experience and overall digital ecosystem,” Chipotle Vice President of Digital Strategy and Product Management Nicole West said in an announcement. The company intends to refresh stores at a slower clip to keep more locations fully operational.
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