Remove 2020 Remove Branding Remove Innovation Remove User Experience
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5 Consumerism Tips for Healthcare

Perficient

And in healthcare – an industry that tends to segment consumers into patient or member experience silos – consumers increasingly expect a seamless, holistic, digital health journey. Today, entire industries such as healthcare, banking, insurance, and business-to-business (B2B) sales are being rewired around customers and end users.

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Retail’s 2020 Digital-First Payments Roadmap

PYMNTS

That ecosystem should be one wherein each partner brings expertise in different products or services – from inventory tracking to loyalty programs – and allows the merchant to focus on the end-user experience. In the webinar scheduled for Jan.

Payments 151
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Five Fast Facts On Fighting Checkout Friction

PYMNTS

The year 2020 meant big changes for retailers that had primarily defined themselves by physical interaction as brick-and-mortar merchants were forced to adapt to an eCommerce-focused world as their best option for holding on to their now homebound customer base. The year 2020 saw the overall index score rise by 2.2

Retail 261
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What Quibi’s Flameout Teaches Us about Behavior Change

Perficient

For any brand that promises to entertain, motivation should center on pleasure. Quibi also needed to motivate users based on belonging and acceptance. But while Quibi was aiding users’ ability to watch TV, it was hampering access in other ways. Quibi launched in April 2020, just as the pandemic was upending public life.

US 294
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Legacy FIs Losing Sight Of SMB Data Must Step Up With Digital Agility

PYMNTS

When small businesses are looking for innovation … FinTechs have the ability to be [nimbler] and deliver the solutions that small businesses need. Noting that paper checks remained the second largest form of payment in 2020, Wimbish said that “you just have to figure out where they're paying with checks. We're not connected.

Data 143
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Enabling Innovation in Customer Experience while Optimizing the Multi-Cloud: Part Two

Cisco

In the recent State of the Cloud 2020 Report by Flexera, customers indicated that their #1 initiative is to reduce cloud bills, but their #2 is go move more workloads to the cloud. And best of all, your developers would have time and flexibility to innovate instead of chasing alerts. How will you host legacy workloads?

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Venmo's Esch On Designing A Cool Physical Card For Mobile App Users

PYMNTS

In addition to price, reward structure and credit line assignment, Venmo wants to add a fourth advantage: user experience. He said that’s an addition and Venmo is uniquely well-placed to offer, because the app isn’t a card brand trying to create a digital experience for customers. Instead, Venmo’s entire DNA is digital.

Cards 313