Insights on Business

FEBRUARY 5, 2019

Forrester Research, one of America’s preeminent market research organizations, has named IBM as one of the “most significant” and also as one of the “eight providers that matter most” for 2019 in sales performance management (SPM). The full 2019 report from Forrester is available to purchase here.

Management 79

Management Analytics UX Data 79

Insights on Business

JANUARY 18, 2019

IBM Sales Performance Management (SPM) has once again been recognized as an industry leader in Gartner’s Magic Quadrant for Sales Performance Management 2019 , for its ability to execute and completeness of vision, for six consecutive times. How is IBM helping organizations improve sales performance? Download a complimentary copy.

Analytics 87

Analytics UX Management User Experience 87

Insights on Business

FEBRUARY 27, 2019

Forrester Research, one of America’s preeminent market research organizations, has included IBM as one of the “most significant” and also as one of the “eight providers that matter most” in its 2019 evaluation of sales performance management (SPM) solutions. The full 2019 report from Forrester is available to subscribers or for purchase here.

Management 79

Management Analytics UX Data 79

PYMNTS

FEBRUARY 20, 2020

Using Angular improves the user experience – and for Lucaciu, UX is key to AdoreMe’s success. On the front end, he noted, Angular enables the ability to run several UX experiments and roll out different features to different segments. “It of every 100 mobile browsers hit “buy” in Q4 of 2019, an increase of 0.1

UX 210

UX Retail Technology Mobile 210

Gonzobanker

AUGUST 11, 2020

Congrats to Orlando Bravo and team at Thoma Bravo for a rapid increase in valuation in a short 18 months after its February 2019 purchase of Elle Mae at 7X revenue (reminiscent of Bravo’s 2013 flip of Digital Insight from Intuit to NCR ). ICE’s market valuation has increased since the announcement and is at its historic height.

Lending 158

Lending Fintech Analytics UX 158

PYMNTS

JANUARY 25, 2021

Add to that the introduction of strong customer authentication (SCA), which was mandated in 2019 and implemented in September of 2020, and yet another layer of friction is added for card-based payments. According to Soliman, PayDirect is the answer to those issues.

Online 300

Online Meeting Payments Cards 300

Fintech Labs Insights

JULY 15, 2019

Fast-forward to 2019. It’s one of more than 400 best practices in our banking UX audit, BUX Certified. A few companies, notably Apple, were the exception. Many secure sites now offer an option to see your password before logging in. But it’s still rare on banking sites.

UX 12

UX User Experience Apple US 12

Fintech Labs Insights

JULY 29, 2019

Also, Wells Fargo was advertising Greenhouse (2 July 2019) within the iPhone’s app store (when searching “Wells Fargo”, see inset). It also demonstrates the UX disconnect often found at large enterprises. Exhibit: Email from Wells Fargo Greenhouse notifying me of upcoming account closure (16 July 2019). Related: UX Tips: U.S.

UX 12

UX National Seattle ATM 12

Perficient

JANUARY 12, 2021

In 2019, Gartner projected that over 100 million customers would be shopping with AR in 2020. So, is now the time for AR? Forrester noted that 53% of the US retail industry planned investment in AR in 2020 because they know it assists consumers in making purchase decisions.

Customer Experience 538

Customer Experience Branding Video Online 538

Perficient

SEPTEMBER 25, 2020

The most obvious one I won’t waste breath mentioning, but the other surprise that came up near the end of 2019 as we looked to kick off a new decade was Episerver’s acquisition of Insite. 2020 has offered us some big surprises that I don’t think any of us could have predicted.

Customer Experience 262

Customer Experience US Tools Conference 262

Fintech Labs Insights

JUNE 17, 2021

Expensify is more known for expense management, but introduced a corporate charge card in Oct 2019. Founded: 2019. Security UX: Suspicious Activity Feedback Loop. Visits (5/21). Expensify **. 1,060,000. Divvy (Bill.com). Tribal Credit. Bento for Business. FunnelDash. Website visits (May 2021): 182,000 (SimilarWeb).

Cards 15

Cards Utah Online Austin 15

Fintech Labs Insights

JUNE 17, 2021

Expensify is more known for expense management, but introduced a corporate charge card in Oct 2019. Founded: 2019. Security UX: Suspicious Activity Feedback Loop. Visits (5/21). Expensify **. 1,060,000. Divvy (Bill.com). Tribal Credit. Bento for Business. FunnelDash. Website visits (May 2021): 182,000 (SimilarWeb).

Cards 15

Cards Utah Online Austin 15

Insights on Business

DECEMBER 12, 2018

On top of the foundation of embedded workflow, reimagined user experience (UX) and analytics we are shifting risk activities from “what happened?” In 2019, our investment will continue into these four themes with some exciting developments in our labs and the continued direct input from our clients and partners. Risk-aware decisions.

Innovation 111

Innovation Compliance User Experience Regulation 111

Gonzobanker

MAY 1, 2018

Given the timing for full launch (2019), we worry that by the time the product is in full production, the big banks will have moved on to the next level and will be further expanding their digital advantage. This is the closest UI/UX experience to the big banks we have seen. Integration. Final Thoughts.

System 97

System UX Data Tools 97

Fintech Labs Insights

SEPTEMBER 1, 2020

Target customer: Primarily focused on enterprise HQ: Newark, Delaware Launched: 2019 Raised: No announced funding Founders: Jeremy Sutton , Yann Barbarroux. Service UX: US Bank’s Well-Designed Appointment Scheduler. Pre-seed Startups. Product: Helps travelers get reimbursed for travel cancellations and delays.

Fintech 15

Fintech Delaware Taxes UX 15

CB Insights

JULY 11, 2019

Top revenue generating: Credit Karma is reportedly on track to see $1B in revenue in 2019, up from close to $700M in 2017. Product engagement and maintaining a clean UX/UI. Of the cohort of companies analyzed, we highlight a few notable stats below: Most valuable: Coinbase – $8B valuation. Series A in 2007.

Fintech 64

Fintech cryptocurrency Examples Cards 64

Fintech Labs Insights

OCTOBER 2, 2020

Sure they had great tech, refreshing UX and a talented team. July 2020, $100k May 2019) HQ: Boston Founders: Steve La Roux ( Linkedin ) Diederik Meeuwis ( Linkedin ) Number of Employees: 16 per Crunchbase BankTech stack: Cambr, Q2, nbkc bank, Visa Operating status: Limited beta with Harvard/MIT students; waitlist for everyone else.

Fintech 15

Fintech Kansas City Boston UX 15

Fintech Labs Insights

AUGUST 27, 2020

Then the hard part: you have to grow like a weed for 36 months so that your 2019 top line is at least 10-fold higher (and at least $2M). Service UX: US Bank’s Well-Designed Appointment Scheduler. First, you usually need a low revenue figure in the base year (2016 in this case), but it has to be at least $100k.

Fintech 15

Fintech UX Cards Data 15

PYMNTS

OCTOBER 13, 2016

by the year 2019, Apple could be hoping that the new wallet features may also make the iPhone more appealing and help Apple compete with Samsung, not that it needs it when Samsung is imploding while its Galaxy 7s are exploding. The added value for them is convenience, speed, and discounts, according to PRNewswire.

Mobile 100

Mobile Payments Apple Samsung 100

Fintech Labs Insights

DECEMBER 2, 2019

BankMobile posted its first profitable quarter in the period ending Sep 30, 2019. Jim Bruene (@netbanker) December 2, 2019. Wells Fargo’s Greenhouse has UX issues to overcome ahead of national rollout. UX Tips: U.S. 1M active deposit customers with average quarterly balance just over $500.

UX 15

UX Digital Banking Mobile Taxes 15

Tomorrow's Transactions

AUGUST 24, 2016

However, until such time, we should probably make an effort to improve the user experience (UX) for the typical consumer and make cards work better for the merchants. From The Great EMV Fake-Out: No Chip For You! Krebs on Security. Meanwhile, back in the US, the mounting annoyance with chip and PIN continues.

Cards 30

Cards US ATM UX 30

Fintech Labs Insights

APRIL 16, 2020

Similar to the last two recoveries, the first part of the post-corona era will see consolidation and fewer companies being funded since seed capital will dry up (something that was already underway in the second half of 2019 (ref: Techcrunch ). Student Banking UX: BankMobile Passport Program Encourages Digital Banking + Academic Achievement.

Fintech 15

Fintech UX Community Comparison 15

PYMNTS

AUGUST 9, 2019

In June 2019, PYMNTS surveyed 1,037 American consumers to learn about how they used their mobile apps, as well as their interest in using specialized “super apps” designed to help them move seamlessly from one app to the next. But there isn’t one, universal mobile app that consumers can rely on to help them do it all.

Data 155

Data Millennials Google Apple 155

CB Insights

OCTOBER 31, 2019

The important chatbots of 2019 aren’t all-knowing virtual butlers; they’re highly targeted applications of conversational technology. Crafting a simple UX for a personal finance app is a tall order. As of August 2019, Babylon representatives say the service “now covers 4.3M Personal finance: Chatbots to help manage spending.

Industry 78

Industry Examples Tools Retail 78