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User Experience Is Key to Customer Satisfaction, Report Says

Bank Innovation

Having a "frictionless" user experience (UX) is among the top three qualities that bank customers look for when picking a new bank, right after "security" and "trustworthiness," according to a new report by financial technology provider, FIS.

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The 2019 GonzoBanker Awards

Gonzobanker

GonzoBankers, 2019 was a year of extremes. Third, read and enjoy the 2019 edition of the GonzoBanker Awards, our 18 th. Mark Turner, Executive Chairman of the Board, WSFS Bank – We have to give the nod to an early 2019 retirement of Turner, who had one hell of a run in 12 years at the helm of a great community and wealth bank.

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Why Augmented Reality is Crucial to Improving the Ecommerce Customer Experience

Perficient

In 2019, Gartner projected that over 100 million customers would be shopping with AR in 2020. Gartner also reports that 30% of Gen Z and Millennial shoppers wish that online shipping experiences would incorporate AR/VR features, though less than one-fifth of analyzed brands have integrated them.

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Mobile Payments: What’s In It For Me?

PYMNTS

by the year 2019, Apple could be hoping that the new wallet features may also make the iPhone more appealing and help Apple compete with Samsung, not that it needs it when Samsung is imploding while its Galaxy 7s are exploding. Digital Currency – Millennials Just Aren’t That Into You.

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1M Users & Growing: 20+ Fintech Startups That Have Crossed The 1 Million Account Mark — And How They Got There

CB Insights

Top revenue generating: Credit Karma is reportedly on track to see $1B in revenue in 2019, up from close to $700M in 2017. Product engagement and maintaining a clean UX/UI. Of the cohort of companies analyzed, we highlight a few notable stats below: Most valuable: Coinbase – $8B valuation. Series A in 2007.

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New Data: U.S. Consumers And The ‘Everyday App’

PYMNTS

In June 2019, PYMNTS surveyed 1,037 American consumers to learn about how they used their mobile apps, as well as their interest in using specialized “super apps” designed to help them move seamlessly from one app to the next. Then, there are Bridge Millennials. Among the Bridge Millennials in our study, 37.8

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