Weekly Wrap: Amazon CX inspires bankers, as digi-players target the underbanked
Bank Innovation
AUGUST 2, 2019
Welcome to the latest episode of our weekly wrap video series, for the week ending August 2, 2019.
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Bank Innovation
AUGUST 2, 2019
Welcome to the latest episode of our weekly wrap video series, for the week ending August 2, 2019.
Perficient
JULY 30, 2020
BuiltIn Boston , an online tech community, recently interviewed Hiral Shah , a lead technical consultant at Perficient, to discuss the importance for women to self-advocate and the benefits she has realized as a result. Learn more about what it’s like to work at Perficient at our Careers page.
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Chris Skinner
JULY 23, 2017
You will all know by now that I love the innovations in retail banking in Turkey, and Gürhan didn’t disappoint. First, there … Five financial innovations you may have missed I just attended an EFMA conference where the opening presentation talked about the most innovative banks in the world.
PYMNTS
APRIL 21, 2020
Early in 2019, the head of Maven left her post. Halfway through the year, the company began winding down the number of cities in which it operated, shutting down in major markets like Boston, Chicago and New York City. GM said the decision came down to an evaluation of how the service was doing.
PYMNTS
MAY 13, 2020
Atul Gawande will resign as Haven’s CEO to serve as chairman of its board of directors, the Boston-based organization announced on Wednesday (May 13). Former COO Jack Stoddard resigned in 2019 after less than a year in that role. The news service said Gawande’s move from the CEO role is the latest top management change at the startup.
PYMNTS
NOVEMBER 3, 2020
Bloomberg reported this week that Boston-based home décor eCommerce giant Wayfair turned in strong third quarter financials, noting that the firm’s quarterly results “exceeded analysts’ estimates, suggesting the wave of home improvement inspired by the COVID-19 pandemic is lingering.”. percent in Q3 2019. Those repeat shoppers made 11.3
PYMNTS
JUNE 8, 2020
I look forward to working with the Paytronix team to bring its industry-leading innovation, including contactless ordering for table service … to markets around the globe,” said Porter. In 2019, Porter took on the role of executive chairman at AffiniPay.
PYMNTS
MAY 7, 2020
While sales fell 25 percent in the first quarter, the slowdown is expected to accelerate in the second quarter and could lead to an estimated contraction by as much as 35 percent for the year, said the Boston-based investment firm. Bain & Company said it anticipates that a recovery to 2019 levels will not occur until 2022 or 2023.
Abrigo
MAY 11, 2020
On May 8, 2020, the Financial Crimes Enforcement Network (FinCEN) reissued their Geographic Targeting Orders (GTOs) to include the same 12 metropolitan areas issued in November 2019 (read here ). FinCEN Strengthens Commitment to Digital Innovation. Your BSA software should be customized to fit your risk profile. Learn more. Learn More.
PYMNTS
JANUARY 8, 2020
The fast-food giant started McD Tech Labs in 2019, a venture based in Silicon Valley staffed with tech workers that include data scientists and engineers. Before coming to McDonald’s, Brady worked at the Boston Consulting Group. Digital is transforming global retail, and it will transform McDonald ’s,” said CEO Chris Kempczinski.
PYMNTS
JANUARY 21, 2020
Lisa Bari, a consultant and former lead with health information technology for the Centers for Medicare and Medicaid Services Innovation Center, said data was a hot commodity, and that it essentially belongs to “whoever has it.” They denied it, saying all they had access to was patient information in order to organize things, nothing else.
PYMNTS
DECEMBER 18, 2019
In 2019 alcohol consumption in the U.S. billion in sales between October 2018 and October 2019 — a roughly 200 percent jump — and kicked off something of a spiked seltzer follow-on craze. Both Anheuser Busch and Boston Beer Company (better known as Sam Adams) have released their own versions of spiked seltzer.
PYMNTS
OCTOBER 12, 2020
In an interview with Karen Webster, Boston Federal Reserve Chief Operating Officer and FedNow Program Executive Ken Montgomery said the central bank’s ambitious payments initiative remains on track — and will inject competition into the instant payments market.
PYMNTS
AUGUST 24, 2019
Last year, in fact, some 80 million people bought mobile game tickets – and it is fairly certain that number will continue to increase in 2019 and into 2020. These teams are looking to mobile apps to innovate payments in a way that will revitalize purchases and the game experience.
PYMNTS
JANUARY 14, 2021
Business for the app-based company has heated up since the pandemic, with the WSJ reporting that fourth-quarter revenue mushroomed to 10 times what was seen in the same period for 2019. After Boston Italian restaurant Stella closed its doors due to pandemic losses, chef and owner Evan Deluty reinvented Stella as a gourmet food truck.
PYMNTS
NOVEMBER 11, 2019
According to reports last week, Amazon will soon be heading to Boston to construct a $40 million state-of-the-art robotics innovation hub. The 350,000-square-foot facility is planned for Westborough, Massachusetts, a community roughly 35 miles west of Boston. Amazon’s Big Robotics Investment . India, the U.K.
PYMNTS
JULY 30, 2019
Chipotle , too, is enjoying the benefits of investing in digital and delivery, at least according to its own Q2 2019 results. Need more evidence of the rise of mobile-order ahead offerings as 2019 gives way to 2020? Previously, the company had an exclusive delivery arrangement with Uber. The chain’s digital sales grew 99.1
Independent Banker
NOVEMBER 30, 2021
Here, a fraudster obtains a legitimate user’s details to take over their online accounts, enabling the theft of money or a credit card, according to Marianne Crowe, vice president in the Secure Payments Innovation and Research group at the Federal Reserve Bank of Boston. Education as an anti-fraud tool.
PYMNTS
DECEMBER 21, 2020
You can see it in how investors are putting money to work in both consumer-facing and B2B startups, and how startups and incumbents are forging new partnerships to move innovation faster to market. And since iPhone users skew more to the affluent, it also denied those innovators the opportunity to monetize their spend. 23-25, 2020.
PYMNTS
SEPTEMBER 17, 2020
Our enhanced agreement with DraftKings provides innovative opportunities as we look to deliver a best-in-class fan experience,” Giants Chief Commercial Officer Pete Guelli said in a statement. DraftKings already has similar arrangements with three NBA franchises: the Boston Celtics, Indiana Pacers and Philadelphia 76ers.
PYMNTS
JANUARY 23, 2020
Boston-based vegetarian fast food chain Clover Food Lab is getting one-third of its business via mobile ordering software it wrote itself — a bold move that most small to medium-sized businesses (SMBs) could never take on. Delivering Customer Loyalty. The coming of kiosks isn’t isolated to the enterprise burger business.
PYMNTS
JANUARY 30, 2019
Mall developer James Rouse was known for many innovations, but his best known might have arguably been the food court. At the Empire Stores complex in Brooklyn, the Time Out Market New York is set to open in 2019. As it stands, the chain has locations in cities such as Boston, New York and Los Angeles, among others.
PYMNTS
JUNE 10, 2020
The state legislature adopted such regulations in late 2019, permitting these services for use beginning in January 2020. Cottrell Title & Escrow has observed the ways in which the COVID-19 pandemic has impacted interest in RON services and the adoption of laws regulating how they are used.
PYMNTS
JANUARY 17, 2020
That matters because as time goes by and existing cities become prohibitively expensive — think San Francisco, New York City and Los Angeles, with Chicago, Boston and other areas not far behind — many younger, well-educated consumers are making moves to exurban or even rural areas, or smaller cities.
PYMNTS
FEBRUARY 2, 2019
As PYMNTS is Boston-based, the company is, of course, excited to see Tom Brady take a shot at that sixth Super Bowl ring. As of 2019, it seems the two are working hard and getting a jump on that cashless Super Bowl vision. We in Boston hope for it to be our sixth! We are mostly kidding about that. It’s a tall order. Go Pats!
PYMNTS
FEBRUARY 3, 2020
I was on a flight from Boston and decided it was time to buy a new pair of shoes from the retailer where I usually shop. Analysts dinged Amazon last year when it announced a nearly billion-dollar investment in next-day delivery in Q2 of 2019. As a result, I’ve been trained to not bother clicking on the in-store pickup option.
PYMNTS
FEBRUARY 18, 2019
One of the things I advocated that the payments and commerce ecosystem leave behind at the start of 2019 was the free-for-all governance attitude that I said Facebook personified. As longtime readers of my columns know, I have been very vocal about Facebook ’s failure to govern its platform. Now, getting back to where we started with Amazon.
PYMNTS
DECEMBER 20, 2019
The world of B2B payments saw its latest significant acquisition play this week with Boston-based private equity firm Great Hill announcing its intention to acquire VersaPay, a company that provides cloud-based invoice-to-cash solutions. The B2B Receivables Revolution . Great Hill will be buying VersaPay — and paying a fair premium.
PYMNTS
DECEMBER 17, 2018
The signature innovation of Drizly – founded in Boston in 2012 – has been to more or less bypass the three-tiered structure in enabling alcohol eCommerce. The goal for 2019 is simple, and summed up in a single word: growth. The firm recently announced that it brought in $34.5
CB Insights
MARCH 27, 2019
is a Boston-based startup that verifies government-issued IDs for third-party businesses. In early 2019, Amazon acquired Eero, which manufactures Wi-Fi networking devices with mesh routers that have a built-in cybersecurity service. Beyond patent activity, Facebook acquired four startups in 2018, one with a cybersecurity focus.
Fintech Labs Insights
SEPTEMBER 24, 2020
This week we look at Monit , a Boston-based startup innovating in our favorite sector, small biz banking. Watch 8 Fintech Startups Pitch at Innovate Finance Pitch360 Finals. Last week we highlighted Icon , one of our favorite early-stage startups at FinovateFall. A nice gain on paper for Eastern’s 25% initial stake.
CB Insights
MARCH 26, 2019
2019 FOOD & BEVERAGE TRENDS TO WATCH. In the 1950s and 1960s, the biggest innovations in breakfast were Eggo Waffles and Pop-Tarts. Thanks to innovative new rental models, ownership is no longer essential. 2019 LUXURY TRENDS TO WATCH. This trend presents a lot of opportunity for innovation.
CB Insights
SEPTEMBER 4, 2018
Top initiatives: First company to test self-driving tech on the streets of Singapore, and later in Boston. It then also became the first to test such technology on public streets in Boston, Massachusetts. Partnership aims to commercialize driver assist technology by 2019. Aptiv hits the road for testing.
CB Insights
JULY 17, 2018
Market share is simply shifting away from big chains that haven’t successfully innovated, flowing instead to new models for creating and selling food to customers. Vegan fast casual: By Chloe (NYC, Boston, LA, Providence, London). In Boston, Oleana founder Ana Sortun opened the lunch and takeout venue Sofra.
Fintech Labs Insights
SEPTEMBER 24, 2020
This week we look at Monit , a Boston-based startup innovating in our favorite sector, small biz banking. Related: Watch 8 Fintech Startups Pitch at Innovate Finance Pitch360 Finals. Monit explainer (3 minutes). Last week we highlighted Icon , one of our favorite early-stage startups at FinovateFall.
PYMNTS
JANUARY 7, 2019
Welcome to the first Monday of 2019. According to the Chinese calendar, 2019 is the “Year of the Pig” – which may not, at first blush, inspire much excitement for the 358 days ahead of us. The Ted Williams Tunnel in Boston, by contrast, gets me far less excited, even though I use it a lot. They’ll have to.
CB Insights
JUNE 14, 2018
Forward-thinking startups and large tech companies like Facebook and Google are focused on innovation in single-family and multi-family residential construction. The company has plans to open six manufacturing plants in 2019, including a timber factory in Spokane, Washington. Katerra is also expanding its factory capacity.
CB Insights
JULY 23, 2020
A completely remote workforce seems unlikely, given the intangible benefits of social connection, collaboration, and innovation that in-person working provides. An entirely remote workforce seems unlikely for most companies, with an office providing intangible benefits such as social connection, collaboration, and innovation.
CB Insights
APRIL 24, 2018
Currently, customers in New York City and San Francisco are able to leverage experienced TaskRabbit workers to assemble furniture; the service will be expanded to stores in Los Angeles, Miami, Houston, Boston, and more this year. The company has expanded to 33 locations across the US since 2003. Automation beyond cashier-less checkout.
PYMNTS
OCTOBER 9, 2017
A decade after the launch of the iPhone, and twenty-two years after the birth of Amazon, we have thousands of apps, hundreds of aggregators, millions of merchants, dozens of digital payments players and thousands of innovators working overtime to optimize for the mobile commerce experience. Say Hello to Disintermediation.
PYMNTS
OCTOBER 9, 2017
A decade after the launch of the iPhone, and twenty-two years after the birth of Amazon, we have thousands of apps, hundreds of aggregators, millions of merchants, dozens of digital payments players and thousands of innovators working overtime to optimize for the mobile commerce experience. Say Hello to Disintermediation.
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