PYMNTS

DECEMBER 27, 2018

Glenn Fodor, SVP and head of First Data Insights, contributed the following piece as part of PYMNTS’ 2018 year-end eBook. Brick-and-mortar’s performance to start the holiday season illustrated physical retail’s ability to encourage customers to spend more per visit.

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Data Retail eBook Online 173

PYMNTS

JULY 8, 2019

Can cameras replace cashers in retail? According to a recent Wall Street Journal report, British grocer Tesco plans to open a “pick and go” or “frictionless shopping” store to the public next year, following testing the store technologies with employees. The grocery industry is making a go of it. The latest effort comes from the U.K.

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Retail Innovation Seattle Chicago 152

PYMNTS

DECEMBER 26, 2018

It has been a busy year in the world of mobile commerce, particularly with retail apps. Merchants from grocers to quick-service restaurants (QSRs) and gas stations rolled out new ways for consumers to transact from mobile ordering to scan-and-go checkout in 2018. It plans to bring the technology to about a quarter of its U.S.-based,

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Retail Mobile Miami Dallas 136

PYMNTS

JANUARY 21, 2020

Don’t look now, but virtual reality and augmented reality are starting to make bigger gains in the retail world. These are still early days but trends are coming together — and expectations are rising, thanks not only the evolution of AR and VR technology, but the coming deployments of 5G mobile network ecosystems. Larger Trends.

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Retail Trends Washington Technology 210

PYMNTS

AUGUST 6, 2019

What to do with retail malls? That is among the latest trends as retail reinvents itself, and technology and other trends force new uses for old commerce spaces. Malls are not exactly the hotspots of coolness and retail activity they once were. retailers so far this year than in all of 2018. New Investment.

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Retail Innovation Minnesota Los Angeles 108

PYMNTS

SEPTEMBER 13, 2019

Brick-and-mortar retailers are doubling down on digital as they look to staff their stores for the busy holiday shopping season. The retailer noted that all seasonal hires will have a minimum hourly starting wage of $13 an hour. Target is also offering an array of benefits to the seasonal workers, which all hourly team members receive.

Retail 244

Retail Trends Online Technology 244

PYMNTS

SEPTEMBER 11, 2019

Virtual reality could have more retailers reach more consumers in the coming few years — in large part by upping the consumer experience. billion for retail and marketing in the year 2022, with revenues from VR initiatives expected to increase by 3,000 percent over the next four years. and Europe by 2022.

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Retail San Diego San Francisco Branding 192

PYMNTS

NOVEMBER 19, 2018

During the holiday shopping season, countless consumers will use digital payments and commerce technology to buy gifts from distant companies — some overseas, some just in neighboring time zones — and have them shipped seamlessly to their destinations. The new Retail Innovation Readiness Index from PYMNTS, powered by AEVI, found that 65.4

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Retail Innovation Comparison Training 177

PYMNTS

JULY 28, 2017

From manufacturing to customer service, there have been several parts of today’s workforce that have been automated by some form of smart technology. Over the last few years, chatbots have taken the retail space by storm, helping to automate several key aspects of customer service. What’s the effect of chatbots on the retail industry?

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Retail Case Study Customer Experience Technology 179

PYMNTS

OCTOBER 23, 2019

As more retailers try to get more shoppers into their stores – not everything is about eCommerce, after all – new technologies are playing a big role. That technology promises to play a bigger role this holiday shopping season, according to an analysis. percent since 2018. percent since 2018. Related Innovation.

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Innovation Mobile Retail Regional 101

PYMNTS

FEBRUARY 11, 2020

To help diners make the best use of their mobile devices to order meals, quick-service restaurants (QSRs) are tapping into mobile innovations. Technology that lets diners place their orders for pickup or delivery has become more common, and mobile devices are serving more restaurant functions than they have in the past.

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Mobile Innovation Fraud Branding 144

PYMNTS

JANUARY 17, 2020

Artificial intelligence (AI) is moving from cool concept toward everyday consumer reality, and signs of that innovation are increasingly appearing in the retail space. Take the issue of retail security as one example. Retail Trust and AI. Reducing network demands, the technology works even if cloud connection is lost.

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Retail Security Fraud Illinois 149

PYMNTS

MARCH 11, 2020

The advance of Amazon’s cashierless technology is not a new story to the retail beat as of 2020. We’re not trying to replace them,” Cameron Janes, vice president of Amazon’s physical retail division, told CNBC. “I What does Amazon’s technology cost? Have other retailers signed on with the service?

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Retail San Francisco Technology Data 130

PYMNTS

SEPTEMBER 16, 2019

And, as consumers have many options, fast-casual and quick-service restaurants (QSRs) realize they must meet growing diner expectations and embrace technology to stay relevant. And food-ordering platforms are teaming up with restaurant technology companies to make it easier for eateries to accept delivery orders.

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Innovation Mobile Groups Indiana 192

PYMNTS

AUGUST 28, 2020

Goldman Sachs is pondering a $2 billion venture and growth fund that could boost its stature in the world of technology investing and help it court bigger investors and investments. New Report: Helping Retail Treasurers Navigate The Digital D2C Shift (“How To” Playbook). Goldman Sachs Eyes Creating $2B Tech Fund. Trackers and Reports.

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Retail Los Angeles San Francisco Online 208

PYMNTS

MAY 13, 2019

As technology reshapes the way buyers access goods and services, consumer expectations are moving targets, and merchants that hope to survive can’t afford to fall behind. From Reis & Irvy’s to Vengo , merchants and technology companies are reinventing the world of vending technology through smart devices.

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Retail Marketing eBook Atlanta 177

PYMNTS

FEBRUARY 19, 2019

Those who work in and around high tech and innovation are lulled into a narrative about progress being on a march ever forward, rarely slowing, never stopping and certainly never turning around and marching in the wrong direction. . Once one gets outside of the top 25 banks in the U.S., The Soft Middle in Financial Services.

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Innovation Fintech Marketing Study 160

PYMNTS

FEBRUARY 24, 2020

The one thing we all have to learn: it is not about the innovations themselves. We get very excited about our innovative capabilities, and we are extremely proud of all of our IP and patents in this area. Those innovations have illumination that there is value here beyond a great light,” said Karner.

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Innovation US Data Examples 221

PYMNTS

JULY 31, 2019

Smartphone shipments for Samsung increased in the second quarter of 2019, the company said in its latest earnings report , thanks to retail sales of its mid-level models. Samsung’s earnings provide a glimpse into the intersection of retail and mobile. Samsung plans to increase its market share in the technology to 20 percent by 2020.

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Samsung Retail Mobile User Experience 139

PYMNTS

MAY 2, 2018

Retailers and retail landlords are reporting strong first-quarter earnings results, beating analysts’ expectations in many cases. and abroad, companies such as McDonald’s are off to a positive start in 2018. billion, according to news from Retail Dive. Buoyed by strong consumer spending and its resilience in the U.S.

Retail 101

Retail Technology South Carolina Honolulu 101

PYMNTS

DECEMBER 28, 2018

Mike Camerling, CEO of AEVI , contributed the following piece as part of PYMNTS’ 2018 year-end eBook. We cannot call 2018 a Year of Change, for that would imply that we completed a journey. Consumers are far ahead of merchants in the adoption of digital technology.

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eBook Innovation Industry Digital Strategies 128

PYMNTS

DECEMBER 31, 2018

Matt Redwood, head of self-service at Diebold Nixdorf , contributed the following piece as part of PYMNTS’ 2018 year-end eBook. There has been an assumption that if SCO is installed, customers will use it, and the retailers will shave costs. This couldn’t be further from the truth. In the U.S.,

Innovation 150

Innovation Retail eBook Branding 150

PYMNTS

JANUARY 14, 2019

It looks like we can finally have a serious conversation about the impending collapse of physical retail in the U.S. All it took was a 160-year old retailer and a $34 billion kick in the stomach to the retail sector to get everyone’s attention. retailer, Sears, which found itself standing at Chapter 7’s front door.

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Retail Online Mobile Data 198

PYMNTS

OCTOBER 11, 2018

Consumers expect fast, efficient service that barely requires them to look up from their smartphones, and the modern QSR needs to innovate accordingly. She discussed the new technologies the franchise is currently testing — including kiosks, apps and loyalty programs — at its nearly 30,000 locations in the U.S. Attention To Innovation.

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Innovation Mobile Online Customer Experience 158

PYMNTS

APRIL 1, 2019

To serve a wide range of consumers in the digital age, innovators are rolling out subscription offerings ranging from news content to gaming. From Netflix to FabFitFun , digital innovators are adopting recurring payment models to provide consumers with access to entertainment and apparel along with other products and services.

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Capital Innovation Los Angeles Video 130

PYMNTS

OCTOBER 16, 2018

In a bid to serve customers through digital channels, quick-service restaurants (QSRs) are rolling out new innovations. These technologies bring more options for consumers to order and pay for their meals, such as kiosks and mobile ordering. In one new approach, some QSRs are offering delivery beyond the home and office.

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Innovation Mobile Branding Maryland 183

PYMNTS

APRIL 4, 2019

For the fourth quarter of 2018 , Chipotle increased its foot traffic and benefited from higher product prices, and posted year-over-year same-store sales growth of 6.1 For the full year of 2018, digital accounted for 10.9 The chain opened 137 new restaurants in 2018, bringing the total count to 2,491. Chipotle’s Digital Gains.

Innovation 136

Innovation National Mobile Trends 136

PYMNTS

DECEMBER 4, 2019

The holiday season is the time for nostalgia and tradition, and that is the case here at PYMNTS, where even amid our coverage of the newest retail trends, we sometimes get the warm-and-fuzzies. It led us to wonder, going into the heart of the fourth quarter and then into 2020, about the status of that old standby, the retail catalog.

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Retail Online Trends Examples 133

PYMNTS

AUGUST 7, 2019

Mostly because that is where innovations tend to get their start — ridesharing, delivery on demand, one-day shipping, buy-online pick up in-store, experimental experiential retail locations, pop-up shops and the list goes on (and on). In 2018, Tractor Supply Company built 80 new locations, with plans to open a similar number this year.

Innovation 142

Innovation Metro Retail Online 142

PYMNTS

FEBRUARY 14, 2019

million international subscribers in 2018 and now boasts 137 million global users, according to the PYMNTS Connected Commerce Playbook. From 7-Eleven to H&M , retailers are adopting digital payments and artificial intelligence (AI) technology to bring more convenient experiences to their customers.

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Retail Online Payments United States 129

PYMNTS

FEBRUARY 13, 2019

During this time, retailers and tech companies are bringing integrated shopping experiences into the sites and apps where consumers spend the most time. Retailers, then, can make the sale in the moment — with the help of contextual commerce. And eCommerce retailers are launching live content of their own.

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social media Innovation Google Retail 139

PYMNTS

OCTOBER 8, 2020

The following Deep Dive explores how restaurants are using the latest dining and ordering technology to satisfy these requirements. This builds on a trend that has been brewing for the past few years, the study found, as 39 percent of quick-service restaurant (QSR) customers reported that they used drive-thrus more in 2019 than in 2018.

Innovation 141

Innovation Fraud Mobile Security 141

PYMNTS

NOVEMBER 8, 2019

Innovations — some more fantastical than others — keep emerging, though. Last month, global payments solution SnapPay announced the rollout of facial recognition payment technology for North American merchants. The technology gives users greater convenience and security when shopping at mainstream retailers.

Innovation 120

Innovation Fraud Security Data 120

PYMNTS

JUNE 4, 2018

With retail uses as a top driver, International Data Corporation (IDC) projects that worldwide spending on virtual reality (VR) and augmented reality (AR) will reach $27 billion in 2018. The estimate marks a 92 percent increase over 2017 spending on the technology, Retail Dive reported.

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Google Retail Apple US 126

PYMNTS

MARCH 8, 2019

Retailers are bringing omnichannel experiences to consumers by bridging the worlds of online and brick-and-mortar commerce through offerings such as buy-online-pickup-in-store (BOPIS). Following that trend, Fast fashion apparel retailer rue21 recently announced it plans to bring the offering to more than 700 stores.

Retail 116

Retail Dallas United States Online 116

PYMNTS

FEBRUARY 13, 2020

The retailer provides the 3D model and Apple uses ARKit – handling everything from scaling to lighting – to display it as it should look. Retailers are getting new customizable buttons to help sell products to iPhone users utilizing ARKit’s Quick Look feature. The company added a Quick Look browsing feature to Safari in 2018.

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Apple Tools Retail Technology 220

Bank Innovation

MARCH 11, 2019

In 2018 alone, $11.38 By all accounts, the non-qualified mortgage (non-QM) market is booming. billion of expanding-credit MBS, including non-QMs, was issued, and analysts expect a 60% increase in these products in 2019.

Technology 170

Technology Marketing Online Lending 170