PYMNTS

AUGUST 17, 2017

It can be argued that some of the toughest buyers to keep in mind when planning out retail strategies are teenagers. While one day a teen may be into shopping strictly online, another day may see an offline preferred experience or a mixture of both, and retailers must be at the ready to transform engagement efforts at any given time.

Retail 127

Retail social media Online Mobile 127

PYMNTS

AUGUST 17, 2017

It can be argued that some of the toughest buyers to keep in mind when planning out retail strategies are teenagers. While one day a teen may be into shopping strictly online, another day may see an offline preferred experience or a mixture of both, and retailers must be at the ready to transform engagement efforts at any given time.

Retail 114

Retail social media Online Mobile 114

PYMNTS

MARCH 1, 2019

Brick-and-mortar fashion retailers are developing in-store experiences to encourage customer loyalty. markets, aiming to generate repeat visits as part of its experiential retail efforts. The retailer, which has 1,143 stores globally, closes an average of around 15 stores annually.

Branding 129

Branding Retail Columbus Las Vegas 129

PYMNTS

APRIL 18, 2019

The second time is the charm — that holds true for Neiman Marcus, and the hot retail trend the chain is tapping into (again). Retailers are increasingly turning their sights to resale commerce. The latest evidence for that came this earlier this week from the high-end retail chain. Resale Factors. It also said 44 million U.S.

Retail 117

Retail Online Trends Course 117

PYMNTS

AUGUST 11, 2017

Within these emerging markets, we’ve seen retailers make large bets on luxury. While the luxury industry has seen its fair share of ups and downs over the years, research from Bain & Company shows that 2017 is the year that is primed to help make a high-end purchases comeback.

Millennials 122

Millennials Survey Retail social media 122

PYMNTS

SEPTEMBER 10, 2019

JPMorgan acquired Silicon Valley’s WePay in December 2017. JPMorgan’s strong Q2 performance can be credited to a growing millennial customer base and continued digital innovation. For example, Stripe charges 1.5 percent for instant payments. WePay was founded in 2008.

Millennials 194

Millennials cryptocurrency Cards Payments 194

PYMNTS

AUGUST 22, 2018

We operate the only truly global luxury digital marketplace at scale, seamlessly connecting brands, retailers and consumers. We are redefining how fashion is bought and sold through technology, data and innovation.”. Total value of goods sold through the site was up 55 percent in 2017, over 2016, to $910 million.

Online 101

Online Retail Branding Data 101

PYMNTS

JANUARY 22, 2018

More important, perhaps, than the innovations they made on behalf of their more famous lead players, was how their contributions accelerated those innovations’ time to market. Innovation in payments and commerce has an unsung hero, too. And who will influence how innovation happens.

Innovation 135

Innovation Online Branding El Paso 135

PYMNTS

JUNE 8, 2018

Driven by younger customers, such as millennials and teens, casual luxury is bolstering sales of luxury apparel, handbags and footwear. Overall, the sale of personal luxury items rose 8 percent in 2017 from €260 billion to €280 billion. As such, millennials have more money at their disposal than Generations X, Y and baby boomers.

Millennials 100

Millennials social media Branding Groups 100

PYMNTS

NOVEMBER 15, 2018

But there are also gaps: consumers unbanked , and places where the pace of innovation is pricing out those who can’t afford to be cutting-edge. 24 percent: Share of millennials who are credit union members. households that were wholly unbanked in 2017. Data: $10 billion: Current value of the global digital identity market.

Data 128

Data Virginia Payments Millennials 128

PYMNTS

SEPTEMBER 17, 2018

13 through 16, is further evidence of the eCommerce giant’s “new retail” strategies, where offline and online conduits converge, as noted by sites such as marketing-interactive.com. Data from CBN also found that millennials launched as many as 700,000 shops on the Taobao platform last year. The September event, which spanned Sept.

Millennials 134

Millennials Lending Retail Trends 134

PYMNTS

DECEMBER 11, 2018

Give a deep and welcoming hello to the newest form of window shopping — a consumer behavior that will help to shape retail in 2019 and beyond, and a trend that stands as an increasing part of shopping, one that promises to impact brick-and-mortar merchants as they decide how to innovate. That’s not to say physical retail is dying.

blockchain 170

blockchain Retail Trends Mobile 170

PYMNTS

APRIL 25, 2019

In 2016, eGaming was a $493 million industry, and in 2017 (the last year for which data was available), that had jumped to $655 million. These are particularly popular among Gen Zers, the up-and-coming generation that is starting to nudge millennials out of the headlines. percent, it wasn’t as much as the retailer wanted to see.

Retail 166

Retail America Video Millennials 166

PYMNTS

OCTOBER 21, 2019

Retail chain Destination Maternity reportedly filed for bankruptcy on Monday (Oct. According to CNBC , the retailer is “buckling under the weight of an onerous debt load and struggling to compete with better capitalized competition.” The company owns 458 stores in the U.S., percent CAGR since 2017, according to one recent estimate.

Trends 101

Trends Retail social media Online 101

PYMNTS

SEPTEMBER 16, 2019

And so a sheepherding innovation – and new vocabulary word – was born. Retailers scour social media to find influencers and designer bellwethers to turn trends into sales. In the payments ecosystem, we need look no further than the bridge millennial for how the connected purchasing experience will evolve over the next decade.

Millennials 222

Millennials Study Course Trends 222

PYMNTS

JUNE 4, 2019

Cars and quick-service restaurants (QSRs) have been interconnected since drive-ins were the latest innovation. In 2017, Starbucks launched ordering integration with Ford’s SYNC3 , the automaker’s voice-activated technology powered by Alexa. Mobile Ordering Appeals to Millennials. Meeting consumer demand is vital. percent vs. 45.8

Millennials 184

Millennials Google Mobile Report 184

PYMNTS

DECEMBER 21, 2020

You can see it in how investors are putting money to work in both consumer-facing and B2B startups, and how startups and incumbents are forging new partnerships to move innovation faster to market. Almost half, 45 percent, have shifted digital to shop for retail products, and one in five to shop for groceries and order food from restaurants.

Apple 227

Apple Study Innovation Survey 227

PYMNTS

JULY 30, 2018

Blue Apron has long enjoyed the distinction of being among the early innovators in the meal kit category. With millennials working multiple gigs, very few have enough time left to make a proper meal — if they aren’t eating out at a local restaurant. Business exploded by the fourth quarter of 2017, and the company reported 1.45

Industry 100

Industry Los Angeles Atlanta New York City 100

PYMNTS

JANUARY 24, 2020

However, government bodies are unable to innovate at the same breakneck pace as retailers or other consumer service industries, as they must adhere to complex regulations, and ensure that their software is not leaving partners behind. Payment Challenges Stall Government Innovations . Fraud Issues Stemming From Paper Check Use.

Payments 130

Payments US Fraud Innovation 130

PYMNTS

AUGUST 27, 2019

One-third of Gen Z members and more than one-quarter of millennials will make secondhand purchases in 2019 due to environmental concerns and cheaper prices, for example. Online marketplaces for both regular and secondhand retail are facing more competition as demand continues to grow.

San Francisco 116

San Francisco Online Retail Millennials 116

PYMNTS

JUNE 25, 2019

P2P and Millennials. For instance, according to one report from LendEDU , a student loan refinancing company, about 33 percent of millennials had paid for drugs via Venmo — and that was in late 2017. Surveys and other types of reports are taking note of this apparent trend.

Payments 115

Payments Marketing Millennials Trends 115

PYMNTS

OCTOBER 19, 2018

Millennials are credited as the digital generation, leaving their parents and grandparents behind, even though a majority of consumers over the age of 60 are banking online and regularly interacting with chatbots. Data: 500,000: The approximate number of students of Indian origin who traveled abroad to study in 2017.

Data 152

Data Study Millennials Online 152

PYMNTS

JANUARY 31, 2018

31) that Visa Checkout, the online payment method introduced in the United Kingdom in the middle of 2017, hit a milestone by securing 1 million customer accounts. Millennials top the list here, as 85 percent have ordered food delivery. Visa announced news on Wednesday (Jan. The company said the U.K.

Millennials 100

Millennials Online Study Security 100

William Mills

AUGUST 17, 2016

Between September and October, we’ll see a host of new companies, ideas and innovation, and we’ll hear from the “experts” on those issues we need to pay attention to in 2017. This conference series is focused exclusively on showcasing the best and most innovative new financial and banking technologies. AFT Fall Summit.

Conference 40

Conference Innovation Las Vegas Colorado 40

PYMNTS

JANUARY 10, 2018

The class of 2017 included firms working on projects as varied as finding new ways to use blockchain, protect digital identity, digitize donations, manage health care data, create omnichannel retail solutions and develop artificial intelligence innovations to enhance consumer engagement.

Company 194

Company Meeting Millennials blockchain 194

PYMNTS

DECEMBER 18, 2019

percent it fell in 2017 according to IWSR, an industry tracker for the drinks market. . Folks in the Millennial generation have maybe a better sense of balance. The gradual shift away from drinking as a central social activity has also created an entrepreneurial opportunity for innovators looking to fill a vacancy.

North Carolina 131

North Carolina Millennials America Boston 131

PYMNTS

APRIL 30, 2018

QVC President and CEO Mike George said when the deal was announced,“By creating the leader in discovery-based shopping, we will enhance the customer experience, accelerate innovation, leverage our resources and talents to further strengthen our brands, and redeploy savings for innovation and growth. The Beauty & Wellness Makeover.

Branding 129

Branding Millennials Retail social media 129

PYMNTS

JUNE 12, 2018

However, not all health and beauty retailers are taking advantage of omnicommerce channels and features: Health and beauty stores scored a 36.5 average satisfaction score for omnichannel retailers in the PYMNTS Omni Usage Index. Twenty-eight percent of consumers valued coupons most when shopping at health and beauty retailers.

Retail 109

Retail Examples Boston Mobile 109

PYMNTS

NOVEMBER 5, 2018

To help improve the retail shopping and shipping experience, virtual reality (VR) and augmented reality (AR) is catching on with big-box retailers in the U.S. AR could be on the cusp of having its moment, as a large brick-and-mortar retailer has fresh plans to appeal to shoppers willing to test out the technology.

social media 152

social media Los Angeles Retail New York City 152

PYMNTS

FEBRUARY 23, 2018

percent in 2017, Taco Bell has been drawing in customers with new food items, a Live Más marketing campaign and new nacho fries for $1. McDelivery on the Uber Eats app is available from more than 2,000 restaurants around the country, with 1,000 new stores added in 2017. But McDonald ’s Corp. McDonald’s $37.5 McDonald’s $37.5

Online 101

Online US Payments Mobile 101

PYMNTS

APRIL 19, 2016

” Retailers have come to recognize the incredible marketing opportunity presented by the multi-weekend music festival in Southern California. Todd Smith, president and CMO at Sonic, told MarketWatch that this campaign comes from the company’s long experience with the millennial demographic.

social media 100

social media Millennials San Francisco California 100

PYMNTS

MAY 24, 2019

Older customers might prefer human interaction and want nothing to do with automated help , while millennials or Gen Z might want to solve their issues through chat windows powered by AI. It’s not just traditional retail models that are getting makeovers. The hospitality industry is also undergoing a transformation.

Online 130

Online Millennials Payments Customer Experience 130

PYMNTS

MARCH 21, 2019

What would a company as innovation-focused as Amazon want with something as outdated and unfashionable as cable home shopping? QVC Retail, Inc. – came via online sales in 2017, and by 2018 that had grown to 62 percent. Will it compete with QVC for the traditionalists, or Instagram Influencers for the millennials?

Video 108

Video Innovation Retail Online 108

PYMNTS

MAY 25, 2017

The firm in March won gold at Innovation Project 2017 for “Best Comeback Story.”. Broadly speaking, said the CEO, “there has been a tremendous amount of technology innovation in restaurants and certainly that has been the case with things like online ordering, online reservations.”.

System 112

System Technology Innovation Tools 112

PYMNTS

APRIL 5, 2018

The most recent PYMNTS’ Gig Economy Index , for example, found that 51 percent of gig workers surveyed in the fourth quarter of 2017 reported being paid within one week of rendering their services. The survey was conducted in November and December of 2017 and included 22 FIs that represent 78 percent of the ACH Network origination volume.

Tools 108

Tools Survey Payments Examples 108

PYMNTS

FEBRUARY 18, 2019

So, Amazon hasn’t just benefited its customers: It has forced retailers to lower prices and increase their levels of service. own voice-activated speakers, as do more than a third of the 30- to 40-year-old bridge millennials. percent of all retail sales to 6.4 percent of retail sales and 50 percent of all eCommerce sales.

Cards 169

Cards Course Study New York 169

CB Insights

MARCH 26, 2019

Every few weeks, another story about the dreaded generation surfaces: millennials are killing casual dining; millennials are killing breakfast cereal; millennials are killing home ownership. Millennials aren’t shunning luxury goods; they’re just renting them instead of buying. Millennials are in debt.

Millennials 78

Millennials Industry Trends Branding 78