South State Correspondent

MAY 18, 2022

Ask almost any community banker, and they will tell you their value proposition around their bank revolves around service. They are local, they are close to the customer, and they have limited bureaucracy are all factors that get brought up as to why the bank can deliver on its promise. The Need To Improve Customer Problem Resolution.

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social media Training Customer Experience Community Bank 195

Gonzobanker

DECEMBER 14, 2023

Meanwhile, technology changes continued at a breakneck pace, with generative AI the biggest topic around management tables. The specifics are unclear, but bankers recognized that this will be an absolute game-changing technology in future years, and delivery will change in ways we can’t even conjure yet. We are in awe.

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Fintech Community Regional Technology 194

South State Correspondent

MAY 31, 2023

The concept that we allow the customer to choose how they want to bank often enables the bank to be passive in its position and give up agency. Branching, for example, is too expensive to be all things to all people. That said, branch profitability has come roaring back, given the value of deposits. This fact, however, is rapidly changing.

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Data Branch Strategies Strategy Mobile 195

Gonzobanker

DECEMBER 22, 2020

Bankers started the year with good business plans, strong balance sheets, and optimism. Even George Bailey would have given you the thumbs up. “I learned a long time ago that reality was much weirder than anyone’s imagination.” ” – Hunter Thompson. Well, HST and Big Bird had it right. Everything.

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Idaho Community Industry Strategy 172

Independent Banker

FEBRUARY 28, 2023

It happens every time they open a checking account, apply for a mortgage, make a direct deposit, log into a bank’s website or chat with a banker, and more. In addition to direct outreach efforts, first-party data can be used for advertising campaigns across a variety of media, including streaming services and social media. “We

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Community Bank Community Marketing Data 129

Jeff For Banks

DECEMBER 24, 2018

Although the magi's perils were greater and their journey quite significant than the modern day banker, I too see headwinds for community financial institutions, and wish for three gifts for them during this holiday season. My Wish For Bankers in 2019 1. The blaring horns about AI in the news and on social media is loud and frequent.

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social media Training Resources Community 60

Independent Banker

OCTOBER 29, 2014

And technology is important to him. Millennials have the greatest lifetime value of any customers that a bank can win today, and we’re the most up for grabs,” says Jason Dorsey of The Center for Generational Kinetics, which helped develop ICBA’s generational study on millennials. By Ed Avis. Meet Jack Bauhs, your next customer.

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Millennials Community Bank social media Community 110

Independent Banker

NOVEMBER 13, 2014

And technology is important to him. Millennials have the greatest lifetime value of any customers that a bank can win today, and we’re the most up for grabs,” says Jason Dorsey of The Center for Generational Kinetics, which helped develop ICBA’s generational study on millennials. By Ed Avis. Meet Jack Bauhs, your next customer.

Millennials 87

Millennials Community Bank social media Community 87

South State Correspondent

AUGUST 31, 2022

For example, not only are payee and payor matched up correctly, but the name string is consistently in the format: Title, First Name, Middle Name/Initial, Last Name, and suffix. The challenge is that most of the data in documents are “dark data” or unstructured data that is hard to find, analyze and manipulate.

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Training Data Examples Taxes 74

Social Assurance

OCTOBER 1, 2021

In 2019 , [community bankers] had only 12 percent of total industry assets and 15 percent of total industry loans. Loans provide an opportunity for community bankers to connect. Through local knowledge and personal touch, community bankers can empower small business owners to follow their dreams. How many accounts signed up for?

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Community Community Bank social media Branding 15

Gonzobanker

NOVEMBER 18, 2014

And, man, did it ever … with the Aliens -esque signs of bankers getting their brains sucked out (or was it minds being blown by presenters, not sure?). Vaynerchuk pointed to overpaying for slowly dying traditional media while consumers are actually looking at their phones and engaged in social all the time.

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Chicago Retail Branch Design Training 97

Independent Banker

DECEMBER 31, 2022

Following some respite in 2022, community bankers are bracing for a tougher economic landscape ahead in 2023. Illustration by Jack Hudson. We recently spoke with community bank CEOs from across the country to gain insights on how they’re proactively positioning to manage risks and take advantage of growth opportunities in the coming year.

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Community Bank Community Tampa North Carolina 91

Long Lasting Ideas

JANUARY 5, 2015

A generation ago, bankers could count on young people –piggy banks in hand — riding their parents’ coattails to the neighborhood branch. With a combination of creativity, using this generation’s technology and some of the old-fashioned, yet time-tested customer service and marketing techniques their parents knew well.

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Marketing Millennials Community Bank social media 40

Banking 2020

MARCH 10, 2015

Daily, I have been reminded by the government, that the signs of economic recovery are all around me. The signs of change are around us, but it’s more likely that the US economy is rearranging itself rather than simply recovering under the old umbrella of Wall Street. My answer, combine the best of both worlds.

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Community Lending Capital Conference 40

Gonzobanker

DECEMBER 19, 2017

For 35 years, Wilmers led M&T with creativity, integrity and the “old-school” wisdom of a community banker who created a $26 billion market cap company. Endless CRM and data management projects that shook our foundations and gutted our PMOs. Well, you can cross the last one off your list, because THE AWARDS ARE HERE.

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Conference Industry Community Bank Community 91

Gonzobanker

DECEMBER 22, 2015

Sure, we bought some December options on west Texas crude at $100 a barrel, but it was only with a third of the 401(k)—plenty of time to make that up, right? It’s hard for any banker to avoid gulping at the sheer long-term performance of George Gleason II and his team at the Bank of the Ozarks. ” – Tom Armstrong. That’s two.

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Community Bank Apple Community Technology 60

CB Insights

OCTOBER 29, 2018

On the eve of Yahoo’s acquisition of social networking platform Tumblr, then Yahoo CEO Marissa Mayer wrote a Tumblr post promising “not to screw it up.” She also estimated that the rapidly growing social networking site could help grow Yahoo’s audience by 50%, allowing it to compete with companies like Google and Facebook.

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Google Software Innovation Company 76

William Mills

SEPTEMBER 9, 2016

From their web site: Based in San Francisco, MarketX was founded by a group of experienced professionals from finance, legal, and technology backgrounds. Check back for new updates throughout the day. An App Store for FinTech applications. I’ve seen these folks before, it’s pretty slick. I need to learn more. It’s accepted and you login.

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social media ATM Mobile Customer Experience 40

Fintech Labs Insights

MARCH 31, 2015

So I decided to check out BankMobile , the mobile-first brand of Customers Bank , that has been getting a lot of press lately (for example, Mary Wizniewski in American Banker , David Gerbino in The Financial Brand ). T he new mobile-only bank uses technology by upcoming FinovateSpring presenters Malazuai and Mitek. No explanation.

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Mobile User Experience social media Security 12

Fintech Labs Insights

FEBRUARY 2, 2017

The consumer finds items of interest, adds them to their wishlist and then solicits advice on the potential purchase from friends or family using email, text, or social networks directly from the InSpirAVE platform. When it comes to saving for big purchase goals, most of us can use all the help we can get.

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Retail New York City US Fintech 12