PYMNTS

JULY 29, 2020

Consumers’ affinity for online banking solutions, especially mobile banking, is far from new. This represents a challenge for the banking sector, as financial institutions (FIs) including community banks and credit unions (CUs) have to both manage the negative impacts of the current crisis and keep online service seamless.

Tools 167

Tools Mobile Online United States 167

PYMNTS

OCTOBER 25, 2020

To that point, a September report in The Washington Post noted that tests of download speeds on 5G devices were roughly the same as had been seen on 4G phones, raising the question if consumers would be willing to pay more money for essentially the same user experience. Samsung’s View.

Technology 257

Technology Samsung Mobile United States 257

PYMNTS

APRIL 24, 2020

. COVID-19 has closed bank and credit union (CU) branches across the United States, sending the demand for digital banking solutions soaring as consumers hop online to manage their finances from home. However, CUs are not the only financial institutions (FIs) looking to offer digital banking innovations to their members.

Data 187

Data Innovation Digital Banking Meeting 187

PYMNTS

DECEMBER 31, 2020

This study assessed how restaurants’ customer engagement strategies have evolved since the pandemic's onset, and helped identify the key digital innovations that can help restaurants deliver improved user experiences and boost their average unit volumes (AUVs). percent of consumers who did so in 2019 — an increase of 27.4

Data 277

Data Innovation Payments Millennials 277

PYMNTS

JUNE 18, 2020

IP technology is used to determine consumers’ geographic location so they can adjust their sites’ language settings and payment options to match those which are common in their online shoppers’ geographic locations.

UX 159

UX Data United States Study 159

PYMNTS

FEBRUARY 7, 2020

The rates refer to the rates that United States-based merchants pay to accept Visa cards. Lightspeed , the Canadian global point-of-sale (POS) and eCommerce company, is teaming up with Silicon Valley payments platform Stripe to advance in-store and online payments for retailers and restaurants in the U.S. and Canada.

Google 123

Google Retail United States Online 123

Independent Banker

NOVEMBER 30, 2022

Across the world, people are using super apps to send messages, purchase tickets and, of course, bank online. Super apps, or apps that aggregate online or mobile user experiences into one central location, have taken off globally. billion users. What are they, and how can community banks stay on top of this trend?

Community Bank 91

Community Bank Community Maryland Data 91

PYMNTS

APRIL 23, 2018

Using NFC mobile wallets in stores has seen lackluster adoption despite their slick and convenient user experience. The lack of ubiquitous acceptance, coupled with the lack of utility, has kept consumers from making the NFC mobile wallet a major part of their in-store payments experience. Samsung Pay Inc. Samsung Pay Inc.

Samsung 167

Samsung Payments Retail Cards 167

PYMNTS

OCTOBER 28, 2019

Its Getaround Connect device now operates in the United States, as well as in seven European countries: Norway, France, Germany, Spain, Austria, Belgium and the U.K. Even with the recent news from Fair, companies are still driving toward the goal of more online and mobile car subscriptions. That’s hardly all.

San Francisco 101

San Francisco United States Capital User Experience 101

PYMNTS

OCTOBER 28, 2019

Its Getaround Connect device now operates in the United States, as well as in seven European countries: Norway, France, Germany, Spain, Austria, Belgium and the U.K. Even with the recent layoff news from Fair, companies are still driving toward the goal of more online and mobile car subscriptions. That’s hardly all.

San Francisco 100

San Francisco United States Capital User Experience 100

PYMNTS

MARCH 20, 2020

As the coronavirus got up close and personal during the week of March 2, PYMNTS put a study into the field on March 6 to a census-based panel of approximately 2,128 consumers in the United States. It takes effort to balance seamless-but-fraud-free user experiences.

Technology 181

Technology Apple New York City social media 181

PYMNTS

AUGUST 17, 2018

Online firm letgo , which brings sellers who want to unload secondhand items to interested buyers, said this month that it closed a $500 million funding round from Naspers , a South Africa-based internet and media firm. We also have chat built into the app, so users don’t have to deal with the slow back-and-forth of email.”.

Video 105

Video United States Technology User Experience 105

PYMNTS

NOVEMBER 18, 2019

To that end, according to Craig Ramsey, head of real-time payments at ACI Worldwide , the real-time payments focus in the United States through the present day has been on consumer propositions — sending money instantly between parties for groceries, restaurant bills and other expenses.

Course 124

Course Payments Cards Examples 124

PYMNTS

MARCH 5, 2018

To that point, McHugh told Webster, “The primary goal is to be the number one payments provider to [small businesses (SMBs)] in the United States.”. Are the technology offerings broad enough to be deployed across in-store and online use cases? Is the tech stack robust enough to scale?

Payments 159

Payments Software Strategy Technology 159

PYMNTS

JANUARY 22, 2018

Success is now defined by the ability to reach a critical mass of users – consumers or businesses – efficiently and effectively … where time is an important currency, as is the ability to influence and/or control that end user experience. And who will influence how innovation happens. From Betty Crocker to Boxed.

Innovation 135

Innovation Online Branding El Paso 135

PYMNTS

OCTOBER 26, 2016

As the conference kicked off in Las Vegas last October, merchants and retailers around the United States began dealing with the effects and fallout of October’s EMV liability shift, as the technology became the standard for all retail payments. Better user experience. Better security.”. Stay tuned.

Security 100

Security Mobile Las Vegas User Experience 100

PYMNTS

DECEMBER 15, 2017

According to the United States Small Business Administration , there are between 28 and 30 million small businesses in the U.S. The second a small business starts invoicing, it immediately makes sense that the clients they are invoicing will want to pay them online too,” Aberman told Webster. The Next Generation of Experiences.

Payments 110

Payments Software Data User Experience 110

PYMNTS

MARCH 2, 2018

To that point, McHugh told Webster, “The primary goal is to be the number one payments provider to [small businesses (SMB’s)] in the United States.”. Are the technology offerings broad enough to be deployed across in-store and online use cases? Is the tech stack robust enough to scale?

Payments 100

Payments Software Strategy Technology 100

Gonzobanker

JANUARY 17, 2020

We are in the infant stages of integrating digital marketing and online origination. Today, most institutions generate fewer than 5% of deposit accounts online. unemployment in the United States, labor costs increased at their fastest pace in a decade during Q4 2019. This must change from the top.

Customer Experience 126

Customer Experience Fintech Regional Cards 126

PYMNTS

APRIL 11, 2017

In the developed world, particularly in the United States, mobile payments have entered the scene with a lot of fanfare and great expectations — but haven’t delivered all that much in the way of impressive results. He said it’s a priority to refine the user experience and offer new services.

Mobile 119

Mobile Study Survey United States 119

PYMNTS

JULY 2, 2018

The new financial players aren’t so much building new banks online as they are building what she called “meta layers” of specific (and specifically useful) user experience interfaces tailored to particular use cases. In the United States, for example, a stunning number of bankruptcies are tied to medical debt.

United States 102

United States Marketing User Experience Digital Banking 102

Lex Sokolin

OCTOBER 14, 2020

How many Libertarians do you think there are in the United States? Everyone complains about Amazon, but we all shop online. The media industry has been able to deploy a business model that uses the Internet to deliver a better user experience when bundled with the law. It is a worse user experience to avoid it.

Lending 52

Lending User Experience Google United States 52

CB Insights

APRIL 3, 2018

Consumer channels: online vs in-store. Bridging online and offline retail. E-commerce giants Amazon and Alibaba are may use big data and AI to implement end-to-end solutions that focus on the overall retail experience (both online and offline). Consumer channels: selling online vs in-store. online solutions.

Retail 78

Retail Online Branding Strategy 78

Fintech Labs Insights

NOVEMBER 8, 2016

But it was practically a digital no-show for more than a decade, offering just a minimum level of functionality online. Fast-forward six years and Capital One owns the innovation mantle, at least in the United States. It’s still a relatively manual user experience, especially if you want to dispute a charge.

UX 17

UX Capital Mobile User Experience 17

PYMNTS

JANUARY 2, 2017

Winding down the year, the most recent Trackers examined just what it takes to get all those Christmas presents ordered online to loved ones across borders. Prpic noted that these virtual stores could improve on current online shopping setups, which allow customers to easily sort by price and overlook higher-end goods.

Retail 123

Retail Millennials blockchain Mobile 123

CB Insights

DECEMBER 14, 2017

How Glossier’s skin tone matcher drives online conversions. Today, the world’s dominant retailers are all online. If they sold just that one product, furthermore, then they could sell and distribute their product entirely online. Harry’s, on the other hand, did it purely online.

Video 78

Video Branding Company Strategy 78

CB Insights

OCTOBER 31, 2019

Customer journey: Using chat to get people from online to brick-and-mortar. Wysa “learns” from its interactions with a user to recommend certain tools; however, Wysa’s website stress that the bot is “restricted in the means of response” and that its “intended usage is as an early intervention tool,” not as a replacement for in-person therapy.

Industry 78

Industry Examples Tools Retail 78

CB Insights

NOVEMBER 16, 2017

Masayoshi Son, SoftBank’s founder, made the decision to invest because he knew the internet was about to transform China, as it had already transformed Japan and the United States. That was when he approached Capital Today, pitched his vision of a “full-service online retailer,” with a focus on logistics, and asked for $2M.

Lending 78

Lending Capital Company Google 78