PYMNTS

JANUARY 10, 2020

They want convenient booking tools, fast payment methods and secure reservations when planning their trips, and these needs have not changed much as millennials have come of age. Chains like Marriott are consistently developing service add-ons and mobile apps to provide the digital experiences travelers crave.

Millennials 131

Millennials social media Mobile Payments 131

PYMNTS

AUGUST 23, 2019

Online marketplaces for everything from retail goods to travel services to hospitality need to ensure a quick and easy way for both buyers and sellers to transact with each other— or risk losing both sides to a waiting host of competitors. An AI-Powered Visual Shopping Experience For Millennials, Gen Z.

Millennials 165

Millennials Trends Meeting social media 165

PYMNTS

APRIL 10, 2020

The uptick in smartphone use and availability, however, has prompted many insurance providers to enable customers to file claims from their phones, but few have implemented mobile disbursements. “I Developing that claim flow can be difficult, though, especially when it entails enabling access to mobile disbursements.

Mobile 198

Mobile Technology social media Customer Experience 198

PYMNTS

DECEMBER 27, 2018

The new year will bring a new round of one of the hottest games in the payments-and-commerce world: What Makes Millennials Tick? Among the most influential drivers of retail change is a subset of consumers PYMNTS identifies as “ Bridge Millennials.” Mobile Focus. Take those bridge millennials. Retail Response.

Millennials 100

Millennials Payments Mobile Retail 100

PYMNTS

NOVEMBER 26, 2019

Paris-based startup Leavy.co , which offers a travel app to help millennials finance their travel plans, has raised $14 million. As a result of the funding, Pieter Welten, a partner at Prime Ventures, secured a seat on Leavy’s board. The company said its network has grown to more than 65,000 millennials , with 60 percent being women.

Millennials 142

Millennials Community Branding Security 142

PYMNTS

NOVEMBER 27, 2018

Convenience store operators would be wise to pay close attention to the purchasing habits of a certain subset of consumer: the Bridge Millennial — the first generation of connected consumers with spending power. But what motivates consumers, BMs included, to use mobile apps for gas-related purchases? So what do BMs want from a gas app?

Millennials 130

Millennials Mobile Payments Survey 130

PYMNTS

FEBRUARY 19, 2020

Corporate buyers can pay more rapidly online with credit cards, benefitting sellers, and enjoy easy access to detailed, searchable information to guide their purchasing decisions. Some online sellers eschew online marketplaces in favor of more tailored digital sales experiences, turning to eCommerce system providers for help.

Mobile 197

Mobile Online Payments Tools 197

PYMNTS

FEBRUARY 17, 2020

Dallas-based busing line Greyhound is all too familiar with such problems, prompting it to implement advanced learning technologies to secure ticketing. Our number one goal was making sure that process was as frictionless as possible while making sure that we [offered] a fully secure process.”. Overcoming legacy systems.

Security 141

Security Tools Fraud System 141

PYMNTS

OCTOBER 20, 2016

According to the 2016 American Express Digital Payments Security Survey , 70 percent of U.S. Nearly half — 48 percent — of consumers who shopped online in the past year have experienced payment fraud. Sixty percent had experience with online sales fraud, and 25 percent said that figure is on the incline. The not-so-good news?

Security 100

Security Online Fraud Survey 100

PYMNTS

AUGUST 2, 2018

They want to be able to shop using mobile, online and offline channels and have those experiences be seamless. Among the most influential drivers of retail change is a subset of consumers PYMNTS identifies as “ Bridge Millennials.” Technology is an essential element of Bridge Millennials’ shopping processes.

Millennials 101

Millennials Mobile Groups Retail 101

PYMNTS

SEPTEMBER 4, 2018

Also, Samsung has a new plan to capture millennial consumer loyalty, there is new clarity at the Bank of England and a new scam hits home buyers. Amazon Increases Its Push To Capture Online Ad Dollars. Mobile Users To Rely On Biometrics Security By 2023. Mobile Users To Rely On Biometrics Security By 2023.

Online 100

Online Samsung Millennials Mobile 100

PYMNTS

OCTOBER 15, 2018

Recent reports indicate an uptick in fraudsters targeting large FIs, and headlines surrounding security breaches and cyberattacks fill the news on a near-daily basis. Visa and Mastercard designed the 3DS protocols and provide them under the names Verified by Visa and Mastercard Secure Code. Mobile movements.

Fraud 165

Fraud Security Mobile User Experience 165

PYMNTS

AUGUST 15, 2017

The growing popularity of mobile order-ahead is hardly news in the restaurant industry, where customers — especially millennials — crave the convenience, speed and personalization of a mobile ordering experience both in quick-service restaurants (QSRs), coffee shops and fast-casual dining environments.

Mobile 193

Mobile Millennials Survey Technology 193

PYMNTS

FEBRUARY 26, 2019

In the banking world, amid the continued shift to digital services, the mobile device might just be the fulcrum. As has been spotlighted in these pages, engagement is of paramount importance in financial services, no matter the setting — at branches, online or even through the Internet of Things (IoT). Leveraging The Trust Factor.

Mobile 181

Mobile Examples Millennials Digital Banking 181

PYMNTS

JANUARY 31, 2018

In online banking, 40 percent abandonment is … intolerable. As many as four in 10 consumers have at some point in their journey into online banking found the process frustrating enough to give up, as estimated by Signicat. In life, 40 percent of anything is a lot. And the frustration level has grown.

Online 153

Online Security Course Mobile 153

PYMNTS

NOVEMBER 4, 2019

From counterfeiting to identity theft to phishing attacks, digital fraud takes many forms — and online shopping continues to make consumers and merchants vulnerable to such attacks. The rise of mobile commerce and selling of digital goods has added to retailers’ fraud problems. By its measures, merchants pay $3.13 last year, a 6.5

Fraud 124

Fraud Retail Online Study 124

PYMNTS

APRIL 2, 2019

With mobile ordering now accounting for 60 percent of all digital orders, it has fast become the way the majority of consumers buy and pay for food today. This increased demand for mobile ordering means quick-service restaurants (QSRs) must focus on offering a seamless mobile experience if they want to retain customers.

Security 152

Security Mobile Branding User Experience 152

PYMNTS

NOVEMBER 27, 2017

It’s time to shift gears when it comes to a commonly held perception about millennials and vehicle ownership. After years of believing millennials were disavowing the practice, recent studies indicate the millennial generation is kicking the tires on the concept of owning or leasing their own set of wheels after all.

Trends 120

Trends Mobile Millennials Payments 120

PYMNTS

FEBRUARY 11, 2020

Consumers have long grown accustomed to online shopping, but familiarity does not necessarily result in increased purchase volumes. They may spend hours browsing retailers’ online or mobile websites, only to abandon the items placed in their carts — the digital equivalent to window shopping. BNPL Solutions and Breathing Room .

Millennials 130

Millennials Retail Mobile Online 130

PYMNTS

DECEMBER 31, 2020

percent made purchases via mobile in the last 24 hours. 56 percent of restaurants with customers who are using mobile order-ahead features more often have experienced increased revenues. percent of millennials believe it is “very” important to receive payments in real time. percent trust that their information is secure.

Data 277

Data Innovation Payments Millennials 277

PYMNTS

MAY 1, 2020

Many CUs are doubling down on their efforts to digitize their services in a secure manner. Establishing methods that replace face-to-face banking transactions with secure alternatives is an important need during these changing times, Vas Nunes noted. This turned out to be a win-win for our members and our staff.”

Arizona 159

Arizona Security Cards Phoenix 159

PYMNTS

JULY 25, 2018

Capturing customer loyalty is not easy thing when customers are a fickle and mobile group. They want their transactions to be secure , and they want to be in control of their transactions, whether they are paying out or getting paid. 81 billion: Estimated value of the online gambling market.

Security 100

Security Data Millennials Groups 100

PYMNTS

APRIL 2, 2020

Competition for customers — especially millennials — from larger banks and FIs has long required credit unions to keep pace with their more innovative counterparts. Security is an ongoing concern as well, with countless fraudsters set on hacking CUs to obtain customers’ data. Attracting Customers With Unique Brand, Financial Stability.

United States 174

United States Security Innovation Mobile 174

Payments Source

SEPTEMBER 17, 2018

By combining different types of structured and unstructured online data with the traditional offline data and applying data science to it, we can much more reliably discern whether a person's identity is real, according to Sunil Madhu, founder and chief strategy officer of Socure.

Millennials 94

Millennials Security Strategy Data 94

PYMNTS

DECEMBER 11, 2020

to advance secure, contactless transactions as stores reopen amid COVID-19 restrictions. Online lending startup Social Finance (SoFi) is in talks to go public through a sale to blank-check acquisition company. Report: Millennials, Buy Now Pay Later And The Shifting Dynamics Of Online Credit. million in consumer losses.

Trends 175

Trends Fraud Millennials Community Bank 175

NCR

MARCH 22, 2017

Today, millennials are the largest generation in the United States – and their levels of entrepreneurship are unprecedented. Millennials are starting more businesses than previous generations, and they’re starting them at a younger age than their predecessors.

Millennials 49

Millennials Innovation Digital Banking Security 49

PYMNTS

APRIL 2, 2019

With mobile ordering now accounting for 60 percent of all digital orders, it has fast become the way the majority of consumers buy and pay for food today. This increased demand for mobile ordering means quick-service restaurants (QSRs) must focus on offering a seamless mobile experience if they want to retain customers.

Security 100

Security Mobile Branding User Experience 100

PYMNTS

OCTOBER 6, 2020

“Our new in-store solution is yet another way to support merchants by offering a powerful budgeting tool that allows shoppers to spend their own money over time — whether they prefer to buy in a physical store or online.”. Millennial and Gen Z shoppers are focusing on sustainable and ethical fashion and retail more than before.

Millennials 200

Millennials Retail United States National 200

PYMNTS

DECEMBER 11, 2019

Consumers are beginning to express more preferences regarding their buying and selling experiences on online marketplaces, which are seeing an increased amount of competition in the market as they attempt to hold onto their customer bases. Why Travel Firms Need To Cater To Millennial Payment Preferences.

Marketing 132

Marketing Millennials social media Case Study 132

PYMNTS

DECEMBER 13, 2019

It’s a world that has sprung up around the spending power and tastes of millennials and Gen Zers, and it’s getting hard to keep track of all the available options. Enter the platforms, complete with algorithms and tools to discover and price-compare any experience or item that can be booked or rented online. Where’s the Trust?

Fraud 130

Fraud Millennials Comparison Online 130

PYMNTS

AUGUST 13, 2019

It can be challenging to recall the fear brick-and-mortar retailers had of mobile commerce seven to 10 years ago. But as Jake Engwerda, SVP Partnerships & Sales at LISNR , explained in a recent PYMNTS interview, the relationship between stores and mobile commerce has become more sophisticated and mutually beneficial. Mobile Trends.

Mobile 146

Mobile Security Trends Retail 146

PYMNTS

OCTOBER 1, 2019

The interest in contactless cards , especially, is tied to desire for faster (at 69 percent), more secure (43 percent) and more convenient (69 percent) payment experiences. In paying for their retail purchases online and in store, in terms of the overall respondent pool, 9.6 percent used mobile devices, not including apps.

Millennials 140

Millennials Payments Study Groups 140

PYMNTS

AUGUST 4, 2016

The latest news on mobile payments shows that the big banks are wanting in on the mobile wallet race, but are they already too far back in the pack? Here’s the latest news on the mobile + payments + commerce front. Miami Transportation To Offer Mobile Payments. Miami Transportation To Offer Mobile Payments.

Samsung 100

Samsung Google Mobile Millennials 100

PYMNTS

JULY 30, 2019

Millennials and members of Generation Z are particularly comfortable with voice-activated devices , with 25 percent of consumers aged 16 to 24 using smartphone-based voice assistants such as Siri or Cortana. Pizza delivery chain Domino’s also entered the voice-activated mobile ordering scene relatively early.

Technology 119

Technology Mobile Google Software 119

PYMNTS

APRIL 30, 2020

The new surge in demand is putting financial institutions’ (FIs’) online and mobile offerings to the test and allowing FIs to show off their digital investments and know-how to assure customers that they are in good hands. The later proliferation of smartphones opened the door to mobile banking channels, as well.

Digital Banking 150

Digital Banking Mobile Online Millennials 150

PYMNTS

JULY 13, 2016

Move over millennials , there’s a new kid in town that is about to become nearer and dearer to retailers’ hearts: Gen Z. Interactions’ study found Gen-Z shoppers to be extremely “digitally savvy,” although 64 percent of them shop primarily in stores rather than with online merchants.

Study 100

Study Millennials Retail social media 100

PYMNTS

MAY 13, 2019

As Karl Kilb III, CEO of identity verification firm Boloro , told PYMNTS, when it comes to online banking, the single point of failure is the internet. Fraudsters intercept the one-time PINs and passwords that pass for security in today’s world. “If It’s an inherently vulnerable platform upon which to interact and transact.

ATM 134

ATM Mobile Security Online 134