Bank Innovation

MARCH 30, 2016

” For Millennials, the cry might as well be, “I want my mobile banking.” ” About 67% of Millennials now use mobile banking, according to a study released today by the Federal Reserve. For Gen Y, the rallying cry was, “I want my MTV.”

Millennials 150

Millennials Mobile Study Marketing 150

PYMNTS

DECEMBER 3, 2020

The pandemic has significantly altered the way consumers of all age groups and income levels shop and pay, with many turning to online and mobile channels to reduce health risks. Yet, the two most connected consumer groups — bridge millennials and superconnected consumers — have changed their habits the most.

Millennials 211

Millennials Groups Study Retail 211

PYMNTS

JULY 13, 2016

Move over millennials , there’s a new kid in town that is about to become nearer and dearer to retailers’ hearts: Gen Z. Interactions’ study found Gen-Z shoppers to be extremely “digitally savvy,” although 64 percent of them shop primarily in stores rather than with online merchants.

Study 100

Study Millennials Retail social media 100

PYMNTS

SEPTEMBER 20, 2016

It’s still technically summer for a few more days, but we already know how shoppers — Baby Boomers and millennials — are going to shop this holiday season. Holiday shopping may see an uptick this year, but Mintel, the global marketing intelligence agency, said it’ll be somewhat somber. Those millennials simply just say, “No, thanks.”.

Millennials 100

Millennials Online Groups Study 100

PYMNTS

NOVEMBER 4, 2019

From counterfeiting to identity theft to phishing attacks, digital fraud takes many forms — and online shopping continues to make consumers and merchants vulnerable to such attacks. According to a new LexisNexis study , overall retail fraud attempts doubled year-over-year and tripled since 2017. By its measures, merchants pay $3.13

Fraud 124

Fraud Retail Online Study 124

Perficient

FEBRUARY 9, 2021

In marketing and design circles we often measure success in terms of meeting customer expectations. Prior experience, advertising, word-of-mouth marketing, digital interactions and belief in future value to be delivered are just a few of the factors that influence expectations, as we’ll soon see. Signals that Shape Desire.

Meeting 309

Meeting Customer Experience Millennials Branding 309

PYMNTS

MARCH 30, 2016

But just when the last iPods started giving way to entirely online streaming services, millennial audiophiles suddenly fell back in love with vinyl records — a music format they never even knew growing up. How curious, it seems, that a similar thing is happening between millennial shoppers and mobile and physical coupons.

Millennials 100

Millennials Mobile Study Retail 100

PYMNTS

SEPTEMBER 30, 2020

Many consumers are shying away from physical stores, however, leaving these high-end merchants scrambling to develop strong online presences. BNPL methods are also growing more popular for certain types of purchases, according to a study. Around The Buy Now, Pay Later World. About The Tracker .

Payments 279

Payments Millennials Retail Trends 279

Chris Skinner

JULY 26, 2018

Things we’re reading today include … This Is the Bank with the Worst Reputation in America Metro Bank has a credibility problem Why bank mergers are always riskier than markets think Study Reveals Millennials Shun Banks with Poor Online Service Starling Bank card design reflects ‘how we actually use our … The post Things worth (..)

Metro 157

Metro Millennials America Study 157

PYMNTS

MARCH 1, 2018

Gig workers in the rideshare market are also turning to Mastercard’s solutions to get their earnings. Once payments are disbursed, cards can be used to make online and in-store purchases, withdraw funds from an ATM, transfer funds or pay bills. Can a cash back program help millennials avoid the debt trap? About the Tracker.

Millennials 102

Millennials Trends Cards ATM 102

PYMNTS

SEPTEMBER 20, 2019

Sales of counterfeit goods, particularly on third-party sites that facilitate transactions between individual buyers and sellers, have skyrocketed with the advent of online shopping. Online Luxury and the Importance of Authentication. Millennials and Gen Z are driving the growth of the secondhand market and eCommerce, generally.

Online 118

Online Millennials Community Fraud 118

PYMNTS

MARCH 9, 2017

With all of the connected devices enabling less interaction with others, the big struggle everyone has been talking about for the last year has been the online versus brick-and-mortar shopping. In its Evolution of Retail, 2017 Generation Z Shopper Survey, the company looked at shopping habits for the younger post-millennial generation.

Study 114

Study Analytics Millennials Retail 114

PYMNTS

DECEMBER 4, 2020

market as soon as this month. The latest study of 2,806 U.S. Younger generations are less interested in getting a vaccine, as nearly a quarter of Generation X consumers and nearly 23 percent of bridge millennials are not interested in getting the vaccine. 11, three days after the first Pfizer/BioNTech vaccine announcement.

Millennials 151

Millennials Data United States Study 151

MyBankTracker

NOVEMBER 13, 2020

The COVID-19 pandemic has added to the money challenges faced by millennials in particular. Millennials are old enough to have financial responsibilities without having had much time to build financial stability. The survey found that the pandemic added to the financial challenges that millennials face. Key Findings.

Millennials 52

Millennials Survey Study Marketing 52

PYMNTS

OCTOBER 25, 2016

There’s a wealth of data to be gathered and marketing information to be leveraged if email marketing is done right, and it’s more important than ever as email is ‘always on’ across a range of connected devices, being used both for online and in-store shopping.”.

Retail 100

Retail Study social media Millennials 100

PYMNTS

SEPTEMBER 30, 2019

The latest Payments and the Platform Economy study examines how marketplaces are responding to the counterfeit threat as well as how they are continuing to innovate the customer experience. Online Resale. Sales of counterfeit goods through online marketplaces are expected to hit $1.8 billion per year to fake online sales.

Online 101

Online Fraud Branding social media 101

PYMNTS

FEBRUARY 11, 2019

The youngest of the bridge millennials – those 30- to 40-year-olds who today represent the first generation of connected consumers with spending power – will be having their mid-life crises at the age of 50. That’s been the case in markets such as the U.K. The year is 2039. By then, it might be. Sure, more terminals in the U.S.

Online 197

Online Retail Mobile Branding 197

PYMNTS

OCTOBER 19, 2018

Millennials are credited as the digital generation, leaving their parents and grandparents behind, even though a majority of consumers over the age of 60 are banking online and regularly interacting with chatbots. Millions of students travel the world to study, though paying for that education is stunningly complex in some quarters.

Data 152

Data Study Millennials Online 152

Perficient

FEBRUARY 18, 2021

However, one of the main drivers is their weaknesses are exposed now more than ever with folks driven online with Covid-19 and expecting the same level of service they typically get at say their local bank. case study that Perficient worked with a client on, followed by ways the trend and case could be applied to the financial services space.

Digital Strategies 383

Digital Strategies Strategy Industry Case Study 383

PYMNTS

MARCH 7, 2017

A new study from the NPD Group revealed how changing consumer needs and the evolving retail marketplace contributed to increased online apparel sales in the U.S. The growth of online shopping was boosted during and immediately after the holiday shopping season, which the report identified as one of the biggest retail shifts in 2016.

Online 101

Online Retail Millennials Groups 101

PYMNTS

NOVEMBER 5, 2018

New online holiday shopping projections from Adobe have found that eCommerce in the United States during that period will increase 14.8 Cyber Monday, a one-time marketing stunt that has grown monstrous (good monster — not the evil type,) will set yet another retail record this year, Adobe predicted, with sales on Nov. 26 to hit $7.7

Retail 179

Retail United States Millennials Study 179

PYMNTS

MAY 26, 2017

Fortunately, it appears the recreational market is getting some much-needed innovation to help organizations and associations process payments and participant registration. One company that is innovating in the sports and recreation industry is Amilia, an online registration and membership management platform. In the U.S., In the U.S.,

Marketing 115

Marketing Payments Community Millennials 115

PYMNTS

JULY 24, 2019

OpenTable, an online restaurant reservation company, has partnered with Caviar, Grubhub and Uber Eats to provide delivery from restaurants all over the country, according to reports. The competitive food delivery market could balloon to $24 billion by the year 2023, from $17 billion this year.

Company 130

Company Millennials Google Maine 130

PYMNTS

DECEMBER 30, 2020

The December edition of the Buy Now, Pay Later Tracker® explores how consumers’ shifts toward using BNPL solutions in stores and online accelerated during the holiday shopping season, as well as how this trend is poised to grow in the year ahead. could become an even more competitive market for BNPL solutions in the future.

Payments 276

Payments Trends Millennials United States 276

PYMNTS

JULY 16, 2019

The streaming market is an increasingly competitive space. Streaming is by far the most common subscription service (70 percent), while online games (30.6 Delving into those top three subscription types, the streaming market is valued at an estimated $23.5 The online gaming market is valued at approximately $15.3

Millennials 141

Millennials eBook Online Study 141

PYMNTS

JANUARY 18, 2017

According to a new study by Clearhead , more than 33 percent of the 144 North American eCommerce executives polled say they don’t employ personalization technology. However, 64 percent say they do use marketing technology to support the retailers’ personalization efforts.

Retail 100

Retail Millennials Study Technology 100

PYMNTS

MARCH 17, 2020

Shopping has always been highly visual , and online shopping is no different. Studies predict that supporting visual and voice search could boost digital commerce revenues by as much as 30 percent by 2021. Shopping online is second nature for most consumers, especially millennials and Gen Z. The Rise of Visual Search.

Retail 143

Retail Millennials Tools social media 143

PYMNTS

DECEMBER 23, 2019

Online shopping has fundamentally changed the rules of how to gauge a company’s performance around the holidays. They’re counting the proportion or number of millennials and Generation Z shoppers at a store, and counting the number of Instagram-popular fashion brands in a store. By using cameras, retailers can track who’s buying what.

Retail 131

Retail social media Millennials Analytics 131

PYMNTS

DECEMBER 13, 2019

It’s a world that has sprung up around the spending power and tastes of millennials and Gen Zers, and it’s getting hard to keep track of all the available options. Enter the platforms, complete with algorithms and tools to discover and price-compare any experience or item that can be booked or rented online. Where’s the Trust?

Fraud 130

Fraud Millennials Comparison Online 130

NCR

JUNE 29, 2016

Coming of age during the last recession and being subjected to the barrage of headlines about financial executives misbehaving, many Millennials are distrustful of established financial brands and institutions. are in the bottom 10 of the least loved brands by Millennials. are in the bottom 10 of the least loved brands by Millennials.

Millennials 45

Millennials social media User Experience Branding 45

PYMNTS

OCTOBER 20, 2020

Until recently there was “a consumer” who industry felt it understood, and whose tastes it knew well enough to gauge the market of new products and services. PYMNTS researchers found that what we call “social shifters” moved online fast but are most likely to rush back to physical stores and outside activities.

Maine 221

Maine Retail Branding Study 221

PYMNTS

JANUARY 21, 2021

Recent studies have found that debit issuers lost approximately $1 billion to fraudsters targeting transactions at the physical POS or ATMs in 2019 — and this was before the ongoing pandemic expanded fraudsters’ opportunities to launch their schemes. A PYMNTS study on U.S. Debit And The Fraud Catch .

Fraud 148

Fraud Strategy Study Cards 148

PYMNTS

SEPTEMBER 12, 2016

And that’s exactly what a joint study by IBM and New York University’s Stern School of Business, entitled “Retail 2020: Reinventing retailing — once again” set out to try and find out. “As As retailing evolves, it impacts everyone,” according to the study’s introduction. “We

Retail 100

Retail Millennials Study social media 100

PYMNTS

JULY 1, 2020

Despite the surge in mobile payments and online banking , no one is predicting the disappearance of traditional banks and their brick-and-mortar branches. . The rate rises to 60 percent among bridge millennials, those between the ages of 30 and 40. . Such an app could potentially involve as much as $2 trillion in card spending. .

Survey 183

Survey Cards Millennials ATM 183

PYMNTS

MAY 5, 2020

And if a retailer charges too much (or charges at all) 57 percent of millennials will bail on future business. For online shopping the return policies range from Amazon (90 days) to Target (varied and depends on product). Now add a pandemic. The pandemic has added revenue and expense stress to the issues around returns.

Policies 185

Policies Retail Study Washington 185

PYMNTS

JANUARY 31, 2018

31) that Visa Checkout, the online payment method introduced in the United Kingdom in the middle of 2017, hit a milestone by securing 1 million customer accounts. is now among the fastest-growing markets for Visa Checkout. A bit more than half of British consumers have ordered food online. Visa announced news on Wednesday (Jan.

Millennials 100

Millennials Online Study Security 100

NCR

FEBRUARY 17, 2016

Millennials are broke, burdened with too many college loans and living in their parents’ basements. In fact, Millennials ( who most define as those born between 1980 and the mid 2000s) contribute $1.3 In fact, Millennials ( who most define as those born between 1980 and the mid 2000s) contribute $1.3 Actually, they do.

Millennials 40

Millennials Study Mobile Training 40