Jack Henry
APRIL 9, 2014
As seasoned operations managers, my peers and I settled in for the train wreck we knew was coming. I thought about those events recently while reading a series of articles about managing the online user experience. In software circles, UX (User Experience) is the new buzzword. Marketing !
South State Correspondent
JANUARY 23, 2023
How should I pitch treasury management services? What are common UX issues for bank web pages? For example, the model can analyze a customer’s spending habits and recommend ways to save money at a level much more granular and helpful than most personal financial management (PFM) systems banks use today.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Perficient
DECEMBER 17, 2020
Training – Finally, train your employees on the new commerce site once it has been completed. By training them to be ambassadors of this finished product, they will be able to help train and articulate the specific features of the site to your customers and will help drive up adoption rates.
Gonzobanker
JULY 20, 2022
The bottom line is this: most banks lack the true management leadership and operating disciplines necessary to execute successfully on digital. When a bank operates this way, the focus tends to be around operational uptime, security, and incident management while insufficient attention is given to the end-user customer experience.
Insights on Business
DECEMBER 12, 2018
The resulting impact has run deep in the form of escalating fines, reorganizations, reviewing of business objectives, and managing tarnished corporate reputations. Rather, effectively managing risk comes with a recognition that it is both essential and the responsibility of everyone across the organization. Risk-aware decisions.
Insights on Business
MAY 30, 2018
Laura Polak is Head, GRC Offering Management, and Christophe Delaure is Senior Product Manager for OpenPages at IBM. Innovating AI in user experience (UXD) to empower the first line of defense. Over the past decade, things started to change as the responsibility of the risk team grew.
Perficient
JANUARY 29, 2021
Designing a purposeful and responsible user interface (UI) starts with the person on the other end of the experience, and that person may have a disability that is something they’ve lived with for years or are managing in the short term. Manager of User Insights & Research at Perficient. Whom Are We Really Considering?
Expert insights. Personalized for you.
95 
Let's personalize your content