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For Customers, UX = XOXO

Jack Henry

As seasoned operations managers, my peers and I settled in for the train wreck we knew was coming. I thought about those events recently while reading a series of articles about managing the online user experience. In software circles, UX (User Experience) is the new buzzword. Marketing !

UX 95
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CFPB seeking to hire technologists

CFPB Monitor

The CFPB is seeking experts in data science, software engineering, product design, product management, and user experience (UX). They serve to underscore the need for financial institutions to be in a position to defend their use of newer technologies when they are scrutinized.

UX 78
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It’s a Program, Not a Project: Designing Websites for Accessibility

Perficient

It helps in other crucial areas of your organization, such as search engine optimization (SEO) and legal risk management. An inaccessible website will often prevent these Americans from being able to interact with your site, leading to user frustration, drop-off, and potential revenue loss.

UX 531
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5 Banking Trends We’re Forecasting for 2023

Perficient

User experience. As the use of technology continues to increase, it should not get more difficult to use. While institutions want to increase their technology play, they are weary of overcomplicating operations. They want applications to be able to grow and progress alongside their growth and progression.

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The Rise Of ‘Intelligent Engagement’ In Corporate Banking

PYMNTS

In a Masterclass conducted by Karen Webster, Norm DeLuca, managing director of banking solutions at Bottomline Technologies , said banks must put corporate clients at the center of their digital transformation roadmaps, helping those enterprises capitalize on the competitive advantage fostered by advanced technologies.

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Data – The Lifeblood of Intelligence Automation

Perficient

If the tools we use for intelligence automation are not built around our customers, we will not be providing a truly personalized user experience. The Data: The Gas That Makes the AI Go What good is a stand-alone AI tool for businesses if it isn’t grounded in trusted, contextual data?

Data 491
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Payment Rails Latest To Roll Out API-Enabled Global Business Payments Platform

PYMNTS

Our platform provides the same level of treasury services you’d expect from your bank, but with a FinTech-level focus on the user experience. The platform is built on blockchain technology provided by Ripple to offer liquidity management and support domestic or cross-border transactions.

Payments 195