Perficient

SEPTEMBER 26, 2020

How could this be? Well, it turned out leadership was not aligned on goals. Read more about why digital KPIs matter, and how to create them.). Yet when it launched, leaders across the organization called it an enormous failure. Many of the leaders had completely different ideas about what was important in a website.

How To 354

How To Meeting Leadership Groups 354

Perficient

NOVEMBER 30, 2020

Under GDPR and CCPA, CMOs need to understand the current landscape of customer data privacy and data collection transparency laws and, moreover, how to address the experience of asking for and then acting on information captured so as not to alienate and lose customers they fought so hard to win. How to Get There.

Branding 378

Branding UX Customer Experience Marketing 378

Gonzobanker

JULY 20, 2022

The bottom line is this: most banks lack the true management leadership and operating disciplines necessary to execute successfully on digital. A successful digital product manager knows how to bring order to the chaos of digital transformation. Finally, it’s vital that digital product managers are flexible and know how to pivot.

Digital Strategies 174

Digital Strategies Strategy Leadership Customer Experience 174

Perficient

AUGUST 9, 2022

Building trust is not limited to overarching company leadership. Institutions must also prioritize regulatory compliance and be vigilant about carrying out consequences when their employees breach these expectations. It is established through offering personalization without judgment.

Community 275

Community Customer Experience ATM Examples 275

Perficient

SEPTEMBER 29, 2020

In fact, working with healthcare organizations across the country, I hear from leadership over and over again: I want to create the Amazon experience! Patients don’t know who they need to see, how often, how to schedule, how to get there, what follow-ups are needed, and so on.

social media 294

social media System Retail Online 294

BankNXT

NOVEMBER 13, 2017

Richard Davies shares his thoughts on the importance of scaling agile to all functions of an organisation, and some key factors on how to get there. Leading agile at scale on BankNXT.

How To 49

How To UX Leadership 49

Fintech Labs Insights

JANUARY 10, 2017

FinDEVr is the only event that brings together the people behind fintech: the developers, CTOs, VPs of engineering, software engineers and architects, UX designers and programmers creating financial innovations, not just selling them. Establish technical leadership of the industry while educating the market. But Software Engineer?

New York 12

New York UX Case Study Innovation 12