Remove Community Remove How To Remove Leadership Remove UX
article thumbnail

3 Ways Financial Institutions Can Step Up for Underserved Communities

Perficient

The financial services industry must consider its customer experience game while also grappling with a sense of distrust from many communities due to systematic barriers, maintaining utmost accessibility due to the essentiality of the business, and the lack of financial literacy across the country. Trust and Transparency. .

Community 275
article thumbnail

Who Owns Digital? Ugh, That’s the Problem for Bankers

Gonzobanker

financial institution executives surveyed for What’s Going On In Banking 2022 , 19% of community banks and 10% of credit unions had not launched a digital transformation strategy prior to this year, and another 15% had no plans to do so. A successful digital product manager knows how to bring order to the chaos of digital transformation.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

The 2022 GonzoBanker Awards

Gonzobanker

Hats off to Thomas Shara at Lakeland and Tony Labozzetta of Provident for architecting the new $25 billion super-community bank in New Jersey. Let’s see how this new scale allows for big investments in future innovation. She is known for her knowledge, leadership, dedication, and willingness to partner with her colleagues.

Community 216
article thumbnail

Consumer-centric Digital Experience in Healthcare

Perficient

In fact, working with healthcare organizations across the country, I hear from leadership over and over again: I want to create the Amazon experience! Patients don’t know who they need to see, how often, how to schedule, how to get there, what follow-ups are needed, and so on. These are the essence of stickiness.

article thumbnail

Bright Paths Students Demonstrate New Skills with Incredible Variety of Apps

Perficient

Perficient Bright Paths is a program designed to advance STEM education and career opportunities for underrepresented constituencies and communities. Her curiosity and desire to learn how to use Python for data organization and building programs to evaluate data led her to sign up for online courses.

Milwaukee 348
article thumbnail

Top Social Media Trends to Pay Attention to for Financial Brands

Social Assurance

This is a formidable challenge for community banks. Financial brands are too accustomed to in-person events to engage their communities, create opportunities for lead generation, or drive customer retention efforts. Investing in how stories (or whatever version of stories you want to call it) will play a larger role in the platform UX.

article thumbnail

Top Social Media Trends to Pay Attention to for Financial Brand

Social Assurance

This is a formidable challenge for community banks. Financial brands are too accustomed to in-person events to engage their communities, create opportunities for lead generation, or drive customer retention efforts. Investing in how stories (or whatever version of stories you want to call it) will play a larger role in the platform UX.