Consumer-centric Digital Experience in Healthcare
Perficient
SEPTEMBER 29, 2020
In fact, working with healthcare organizations across the country, I hear from leadership over and over again: I want to create the Amazon experience! Patients don’t know who they need to see, how often, how to schedule, how to get there, what follow-ups are needed, and so on. It’s the social media or TurboTax experience.
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