PYMNTS

SEPTEMBER 19, 2019

Digital payments volume is increasing as emerging technologies enable more seamless online transaction experiences for consumers and businesses. The following Deep Dive examines how AI technology is being deployed on the anti-fraud front lines. . The High Costs Of Fraud . A recent study found that 60.8

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PYMNTS

MARCH 20, 2020

Fraud attacks’ frequency and complexity will likely continue to rise despite merchants’ best efforts to prevent them. The Latest Fraud Decisioning Developments. The United Kingdom’s RELX , an information and analytics firm, has meanwhile purchased fraud prevention firm Emailage to boost its own anti-fraud efforts.

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ZootBlog

OCTOBER 11, 2016

This norm of using mobile devices to do everything from shopping to banking, mean security and a great user experience need to go hand-in-hand. We covered everything from pain points to fraud and compliance and best practices to manage it all. That is a staggering statistic clearly pointing to a poor user experience.

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PYMNTS

OCTOBER 15, 2018

Both solutions provide increased fraud protection to online transactions made via debit or credit cards. offers a seamless and convenient payment experience to customers. It eliminates many of the features that consumers found most interruptive or complicated, including pop-up windows that asked consumers to input information.

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PYMNTS

JANUARY 9, 2019

This growth is reflected across all areas of retail as online shopping becomes more popular with consumers, forcing even more traditional retailers — such as those that sell luxury products — to craft an online experience. How Omnichannel Is Changing The Way Luxury Retailers Respond To Fraud.

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PYMNTS

NOVEMBER 23, 2020

That’s a silly simplification of the very serious matter of what AI is doing for the restaurant sector, among others, as online ordering becomes a way of life and not just a lockdown relic. AI is not only being adopted to improve workflows and grow revenues, but has also been enlisted in the fight against fraud.”.

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PYMNTS

MAY 23, 2017

In the latest Data Drivers, Uri Rivner, head of Cyber Strategy and vice president of Business Development at BioCatch , stated that as countries around the world embrace faster payments, they may do well to heed some sobering statistics on fraud gleaned from the United Kingdom’s own experience. Data Point One: 300 Percent.

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NCR

DECEMBER 27, 2015

As the threat of fraud continues to rise around the world, a growing number of banks are looking at innovative ways to protect themselves and their customers – and one solution that’s gaining traction is the use of dynamic CVVs in order to cut down on card not present (CNP) fraud. The rise of dynamic CVVs.

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PYMNTS

MAY 20, 2020

For merchants and financial institutions (FIs), the “new normal” of commerce — done increasingly online — means that battling fraud is a bit like feeling an elephant. The pandemic has paved the way for fraudsters to try new avenues of attack, and is laying bare the limitations of the fraud prevention tools currently deployed.

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PYMNTS

FEBRUARY 27, 2020

Such data sharing and partnerships enable service providers to augment their products for better user experiences, and increasingly, small businesses aren’t keeping quiet about their demands for richer banking services. Enfuce Tackles Fraud In Open Banking. Centsoft Integrates With QuickBooks Online.

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PYMNTS

JULY 17, 2019

The deadline is looming for merchants and payments providers to comply with new requirements for authenticating online payments in Europe. Firms must soon put more stringent fraud decisioning processes in place, and strong customer authentication (SCA) protocols must be built into checkout flows for online transactions that begin in Europe.

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PYMNTS

AUGUST 23, 2019

Online marketplaces for everything from retail goods to travel services to hospitality need to ensure a quick and easy way for both buyers and sellers to transact with each other— or risk losing both sides to a waiting host of competitors. Fraud remains an ever-present challenge, however, and marketplaces worldwide are deploying new defenses.

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PYMNTS

MARCH 30, 2017

Mastercard announced that it has entered into an agreement to acquire NuData Security, a global technology company that helps businesses prevent online and mobile fraud using session and biometric indicators. The information collected enables merchants and issuers to make near real-time authorization decisions.

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PYMNTS

APRIL 22, 2020

Banks must enable fast and seamless onboarding experiences, but these processes should also be secure. New account fraud is a significant problem for FIs, with 48 percent of values generated from fraud attempts coming from accounts that have only been open for one day, according to a recent report.

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PYMNTS

JUNE 9, 2020

He added that there remains heightened sensitivity around security as fraudsters have trained their sights on card-not-present (CNP) fraud, although security concerns have not derailed any projects. Data, of course, is critical in making sure such online activity runs smoothly. The Importance Of Data.

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PYMNTS

FEBRUARY 11, 2020

The future of eCommerce, and fraud prevention, is flipping the script from just stopping bad transactions to enabling personalized customer experiences. Or is there a high level of trust that deserves a VIP experience? That is why legacy fraud prevention tools are becoming less and less efficient and effective.”.

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Fraud Security Data Tools 146

PYMNTS

OCTOBER 18, 2019

Mastercard is collaborating with four eCommerce retailers — WHSmith.co.uk, Funky Pigeon, Cult Pens and The Card Gallery — to offer the Pay by Bank app to online shoppers, Mastercard announced in a press release on Friday (Oct. ’s Faster Payments service to give users the option of paying for goods with their bank account.

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Independent Banker

JANUARY 31, 2022

The first year of activity centered on information sharing and input collection, but now, pilot participants are transitioning from institutional planning to execution. “We We actually, as a result of COVID, had bumped up our adoption of a new online banking platform. Product Capability and Planning Information Sheet.

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PYMNTS

OCTOBER 18, 2018

17) that it will enable tokenization services on all cards by 2020, as part of its Digital Commerce Solutions, a suite of offerings geared toward making online transactions speedier and more secure. Fraud-scoring efforts with Bank of America will help boost approval rates, said the firm. Mastercard said Wednesday (Oct.

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Cards Security Online Branding 150

PYMNTS

JULY 29, 2019

Most CUs strive to delive r a simple, personalized user experience. This means providing solutions that enhance the banking experience regardless of which channel members use to interact with the CU. Artificial intelligence (AI) is another innovation quickly gaining ground in the CU market.

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Pennsylvania Analytics Maryland Innovation 173

PYMNTS

OCTOBER 2, 2018

What would one say about a computer geek who said he could protect their online identity , and while doing do would make a bold move against the likes of Facebook and Google ? Technology that enables consumers to control their data as they shop, pay and perform other tasks online. As consumers become more cautious — cynical?

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Data Online Google social media 189

PYMNTS

FEBRUARY 12, 2019

That resulted in a quite fractured user experience, and inconsistent user experiences.”. That fact, in turn, gives fraudsters the tools they need to create illegitimate accounts and conduct other forms of online theft. Online college education is another area that seems good for end-to-end verification.

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St. Louis Mississippi User Experience Knowledge Base 144

PYMNTS

APRIL 3, 2018

Fiserv VP of digital banking Scott Domach says the robust voice banking experience embraces everything from bill payment push alerts to fraud alerts, but one thing rules above all: The principle of natural speech. It’s about juggling bills, planning, investing, saving and, in this day and age, guarding against fraud.

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PYMNTS

DECEMBER 18, 2019

Second, Sonic app users experience another layer of personalization, one in which the app recognizes and authenticates the user, then personalizes the menu to them. Indeed, the latest Payments and the Platform Economy Playbook examines how marketplaces are using technologies like AI to innovate the customer experience.

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Retail Tools User Experience Technology 131

PYMNTS

OCTOBER 20, 2017

Customers can easily lock their debit cards online or via Citibank’s mobile app if a card is misplaced. Since our customers are increasingly active on mobile or online, we’re giving them another tool to directly control their account activity across the bank.”.

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PYMNTS

MARCH 20, 2019

The average North American consumer is projected to have access to 13 networked devices by 2021, while the typical global user will have access to four. As consumers add to the number of connected devices in their possession, they expect a seamless user experience as they shift from one device to the next.

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Security User Experience Mobile Marketing 139

FICO

AUGUST 27, 2020

With the COVID-19 lockdown wiping out many face-to-face interactions, it’s hardly surprising that more of what we do has naturally moved online. For the consumer, online shopping has become the norm, but so too has opening accounts digitally; even if you look at financial accounts where many would say there is a higher risk of loss.

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PYMNTS

NOVEMBER 2, 2018

That is, a system that is as transparent as it is dynamic so that merchant expectations are always well-attuned to how their businesses will be managed on that platform, based on their business performance, and so that fraud can be spotted and responded to in real time. . Risk And User Experience.

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Payments Data Software Fraud 162

PYMNTS

AUGUST 24, 2017

In this case, though, that upgrade comes to a security protocol designed to strengthen security around online credit card transactions, but which has seen little change since its inception 17 years ago. Of course, a streamlined user experience and mobile-first approach will encourage adoption, as well.

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PYMNTS

MARCH 14, 2017

Though money laundering is a dangerous and enormous aspect of fraud, it’s often overshadowed by high-profile data breaches and other cybercrime activities. As fraud moves away from point of sale, Clark said the landing spot of choice is application fraud — applying for an account using a fraudulent identity that’s either stolen or synthetic.

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Meeting Fraud Knowledge Base User Experience 111

PYMNTS

JUNE 10, 2020

Getting the mobile experience right can be tricky, however, and various inconveniences have impeded users’ experiences for years. Customers can also become frustrated with mobile enrollments that require them to manually key in multiple information fields, which can be time-consuming and cumbersome.

Mobile 130

Mobile Security Examples Study 130

NCR

APRIL 5, 2016

The continuous evolution of online and mobile banking has provided consumers with the ability to have this anytime, anywhere experience, but the tradeoff between securing access and providing a positive user experience seems to be at odds.

Digital Banking 40

Digital Banking Security User Experience Mobile 40

PYMNTS

NOVEMBER 1, 2017

coincides almost too neatly with the introduction of the European Union’s second Payment Services Directive, or PSD2 — a whole new set of regulatory requirements for online payments that 3DS 2.0 New data points, including the location-based information, are provided as part of the 3DS 2.0 The arrival of 3D Secure 2.0

Security 109

Security Payments CA Data 109

Cisco

MAY 29, 2019

The potential cost of a poor user experience for mobile banking is high. Of those that abandoned at least one mobile activity, 31% shared their negative experience with a friend or family member, opened an account at another financial institution, filed a complaint, or discontinued their relationship. And when it isn’t?

Customer Experience 72

Customer Experience Retail San Diego Study 72

PYMNTS

JULY 5, 2017

To address the actual security concerns, companies need to professionally and thoroughly test their security before bringing products to market, as vulnerabilities in payment solutions can lead to fraud, lost funds and damaged reputations. Amazon puts the customer at the center of the digital experience. Amazon just “gets” it.

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Innovation Customer Experience Mobile Security 121

PYMNTS

OCTOBER 7, 2019

From a user-experience perspective, the process starts with a Request to Pay push alert, asking the customer if they would like to pay their upcoming bill — a type of notification most consumers are fairly familiar with at this point. Instant payment fraud is absolutely a real thing.

Payments 167

Payments Innovation System Security 167

PYMNTS

JANUARY 28, 2019

It is also, according to reports, a favored new method by thieves, who will access someone else’s credit card information, use it to create a Fortnite account and then buy V-bucks, the game’s currency. Annually Fortnite brings in about $3 billion through legitimate means. Capital One’s Earnings Flub. billion expected by analysts.

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