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User Experience Is Key to Customer Satisfaction, Report Says

Bank Innovation

Having a "frictionless" user experience (UX) is among the top three qualities that bank customers look for when picking a new bank, right after "security" and "trustworthiness," according to a new report by financial technology provider, FIS.

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SMB Funding Embraces The Open Banking Way

PYMNTS

The Financial Stability Board this month issued a warning for financial institutions (FIs) that outsource key technologies and functions, warning of " systemic risk " associated with too much reliance on a third-party partner. Visa Launches FinTech Collaboration Initiative In Europe.

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PayPal, Mastercard Champion Bank-FinTech Alliances

PYMNTS

At the World Economic Forum in Davos, Switzerland, executives of PayPal and Mastercard touted partnerships between financial technology companies and banks as a positive way to gain customers’ trust and innovate new ways for customers to interact with their finances. On Tuesday (Jan.

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Green Dot Eyes Banking-As-A-Service, Gen Z To Build On Q4 Growth

PYMNTS

Financial technology firm Green Dot , which made its name on its prepaid debit card solutions, is ramping up its focus on Banking-as-a-Service (BaaS) after posting $14.3 The firm expects full-year operating revenues for 2019 to hit a 10 percent year-over-year increase to between $1.114 billion and $1.134 billion.

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Disbursements In The Time Of Instant Money

PYMNTS

Mastercard teamed up with Galileo Financial Technologies to do the same for freelancers. It’s a big hit with users. The whole [disbursements] process now is set up for self-service,” Shutterstock Vice President of Content Operations Paul Brennan recently told PYMNTS. “It Like when JPMorgan Chase & Co.

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Evolution through digital reinvention in banking

Insights on Business

The next evolution facing banking institutions is taking place in the digital reinvention of our current and future technologies. To do this, they will need to deploy new technologies and release the latest digital tools in ways that support scalable growth and sustainability. The Banker Technology Projects of the Year Awards 2017.”

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Uncovering The Value Proposition In FinTech Innovation

PYMNTS

Other key players in the adoption curve include government entities and financial institutions, says Bottomline Technologies Managing Director of Digital Banking Norm DeLuca. But businesses today are demanding a different experience from their banks, which is driving these FIs to look a bit more closely at innovation.