Sat.Jan 27, 2024 - Fri.Feb 02, 2024

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Helping bank employees remain 'coachable' is a key management skill

American Banker

Organizations that emphasize not just coaching but the importance of remaining coachable, tend to develop more talented and engaged teams.

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The Transactional to Transformational Model for Community Banks

The Emmerich Group

The days of transactional banking are over. Yes, there was a day when the customers would walk into our lobbies. Yes, there was a day where they came looking for us. Yes, I remember those days, too. Those days are long gone And it was a rapid turn. Yes, the amount of traffic coming into Continue Reading The post The Transactional to Transformational Model for Community Banks appeared first on Emmerich Financial.

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5 Trends for the New Year and New Revelations

Jack Henry

As we kick off the new year, it’s always a great time to reflect on the past and look forward to the future. Strategizing is important for all organizations as many industries are reinvented by technology and reimagined by changing consumer needs. Amid banking trends, fintech trends, and other emerging factors, the financial services sector is no stranger to change.

Trends 97
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Acquire or Be Acquired 2024: A Race to Perform … and Earn the Right to Transform 

Gonzobanker

Turn up “Whole Lotta Love” and let the pure adrenalin rush of Jimmy Page’s intro accompany this year’s Acquire or Be Acquired recap … In the ever-evolving world of banking, Bank Director’s Acquire or Be Acquired Conference remains a constant. Early this week, the conference was the epicenter of discussions, where 2,000 attendees descended upon Arizona to strategize and set the tone for our great industry’s future.

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5 Things Lenders Need to Know About Portfolio Loans & Their Documentation

Discover the key benefits of portfolio loans and learn how to streamline your lending process with our infographic, "5 Things Lenders Need to Know About Portfolio Loans & Their Documentation." Find out how portfolio loans can maximize borrower potential by consolidating multiple properties under a single loan, reducing paperwork, and lowering closing costs.

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The Problem with Floating and Adjustable Rate Loans

South State Correspondent

A typical current strategy for community banks when originating commercial real estate loans is to offer floating-rate loans or shorter-term adjustable structures. Borrowers are waiting for the Fed to lower short-term interest rates, hopefully translating into a refinancing opportunity for the borrower at a lower loan rate. Unfortunately, this strategy has all the underpinnings of a credit problem case study, and we do not have to search for a hypothetical example.

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Labour’s pro-business lullaby sends movers and shakers into a blissful sleep | John Crace

TheGuardian

Toxic Tories have run themselves out as Starmer brings out the big hitters for a day at the Oval It was the hottest gig in town. Within hours of the event being announced all the £1,000 a head tickets had gone. Thank God for those uncapped bonuses. Anyone who was anyone in the business world was here. Executives from Goldman Sachs, Google, Mastercard, HSBC and countless more besides.

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How Did Banks Fare During Fed Tightening?

Jeff For Banks

Now that the debate is turning from Fed tightening to when the Fed will start dropping rates, we took a look at how financial institutions fared during the tightening cycle, using the quarter ended December 31, 2021 as the base period. The Fed began tightening at its March 17, 2022 meeting with a 25 basis points increase in the Fed Funds Rate and ended July 26, 2023.

Security 106
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Bank buys raise questions about the ‘credit union difference’

ABA Community Banking

Credit unions are swallowing up tax-paying banks at an alarming rate, using the tax break lawmakers granted them to serve people of modest means. Following a record 16 credit union bank buys announced in 2022, credit unions’ share of total bank purchases hit an all-time high last year. The post Bank buys raise questions about the ‘credit union difference’ appeared first on ABA Banking Journal.

Taxes 115
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Podcast: AI, RPA, fraud detection, data sharing enhancements in 2024

BankInovation

Technology and innovations advanced in leaps and bounds in 2023, including enhancements to AI, the introduction of generative AI and investment in data analytics.

Fraud 112
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Top 3 Secrets to Staying Relevant with Gen Z

Speaker: Brian Muse-McKenney, Chief Revenue Officer & Matt Simester, Cards and Payments Expert

In today’s world of social media, dating apps, and remote work, businesses risk becoming irrelevant or getting "ghosted" if they fail to meet the evolving needs of Gen Z consumers. In this new webinar, Brian Muse-McKenney of Episode Six and Matt Simester of Payments Consultancy Limited will reveal key considerations banks should factor into their efforts to develop target products for the next generation of bank customers.

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Aldi debuts Grabango checkout tech at Chicago-area store

Payments Dive

The retailer is working with artificial intelligence startup Grabango to offer the service for the first time in the U.S. at a location in the Chicago suburb of Aurora, Illinois.

Chicago 468
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Resolution Plan Submission Period Extended by Key Financial Agencies

Perficient

In discussions with financial services executives, Perficient consultants consistently explore the extension of the submission deadline for resolution plans among certain large financial institutions with assets exceeding $250 billion. Moving forward, these institutions will need to submit their resolution plans by March 31, 2025. Our Expertise Perficient launched its Risk and Regulatory CoE in October 2023 to proactively address compliance issues.

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“True Lender Act” Bill Proposed in Maryland

CFPB Monitor

Maryland has joined the ranks of states considering legislation that would codify elements of “true lender” theory in an effort to impose federally preempted state licensing requirements and rate caps on loans to Maryland residents. House Bill 254 (HB 254), introduced on January 10, 2024 in the Maryland House of Delegates, would add Subtitle 15 – the “True Lender Act” – to Title 12 (Credit Regulations) of the Maryland Commercial Law.

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Navigating Loan Defaults: Understanding Your Rights and Options

BankBazaar

While navigating a loan default can be challenging, understanding your rights and available options empowers you to make informed decisions. Here’s everything you need to know if you find yourself in this predicament. Repaying a loan and managing EMIs can sometimes become a challenging endeavour, potentially leading to concerns about defaulting. While defaulting is not an ideal situation, it’s important to recognise that it doesn’t mark the end of the road, nor does it brand you as a

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Breaking New Ground: Managing Innovation Fatigue With Effective Automation

Speaker: Gary Dmitriev

Our upcoming webinar aims to demystify the process of selecting and implementing automation tools for financial institutes. This session will provide your roadmap for vetting potential solutions, focusing on due diligence, vendor assessments, and aligning technology with strategic goals. We’ll also address the critical issue of innovation fatigue, offering tips on maintaining enthusiasm and momentum for new initiatives.

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FTC, FloatMe reach $3M settlement

Payments Dive

The cash advance provider “lured consumers in with false promises of free money advances,” and then made it difficult for them to cancel, FTC Director Samuel Levine said in a press release.

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Driving Innovation: Inside Perficient’s Risk and Regulatory Center of Excellence

Perficient

Our success at Perficient emanates from the dedication of our team. We take immense pride in recognizing that our committed individuals propel innovation and drive change within our industry. Every voice within our organization holds significance, none more so than Carolyn Lee , a Project Manager (PM) in our Financial Services business unit and a leader in Perficient’s Risk and Regulatory Center of Excellence (CoE).

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DOJ Settles with Patriot Bank for Redlining in Memphis

CFPB Monitor

The Department of Justice (DOJ) announced that Patriot Bank (Patriot or Bank) has agreed to pay $1.9 million to resolve allegations that the Bank engaged in a pattern or practice of redlining majority-Black and Hispanic neighborhoods in Memphis, Tennessee from 2015 to at least 2020, in violation of the Fair Housing Act (FHA) and the Equal Credit Opportunity Act (ECOA).

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How AI delivers improved kiosk, ATM operations

ATM Marketplace

With AI, ATM operators can identify ahead of time potential device faults and either make the fixes remotely or schedule maintenance. It can also detect potential attacks, either physical or software.

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Exploring the Liability Shift: A Comprehensive Guide to Fraud Loss Responsibility and Mitigation

Shifting liability for digital fraud losses represents a significant challenge for financial institutions and payment service providers. In response to the global surge in digital fraud, regulators are introducing policies that transfer the cost of fraud from defrauded customers to financial institutions. ThreatMark’s newly released white paper, "The Liability Shift: Understanding Fraud Losses Responsibility and Mitigation," provides an in-depth analysis of this shift, its implications, and stra

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Mastercard, TCH to enhance RTP network

Payments Dive

The extended partnership between the two companies “focuses on co-development of new real-time payments capabilities,” a spokesperson for The Clearing House said.

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Next level AI: Quantum AI

BankInovation

Graphics processing units on today’s computers can only hold so much capacity — and financial institutions are looking to quantum computing to process ever-growing data sets and turbocharge AI.

Analytics 118
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Labour has no intention of reinstating cap on bankers’ bonuses, says Reeves

TheGuardian

Shadow chancellor says party aims to be champion of a thriving financial sector if it wins election Business live – latest updates Labour will not reinstate a cap on bankers’ bonuses if it wins the next election, the shadow chancellor has said. Rachel Reeves said she had “no intention” of bringing back the cap, saying she wanted to be the “champion of a thriving financial services industry”.

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6 Banking customer experience strategies for 2024

ATM Marketplace

Customer experience is a critical part of every business, as it builds customer loyalty and improves the overall brand image and equity. When looking at the retail bank customer experience, there are multiple considerations to keep in mind in 2024.

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Case Study: First Mid Bank Fast-Tracks New Market Entry in Commercial Lending

Discover First Mid Bank's Expansion Success with Our Case Study! Discover how First Mid Bank & Trust fast-tracked market expansion through advanced automation and compliance solutions. This case study reveals their journey from facing challenges in Texas' complex legal landscape to achieving rapid market entry with GoDocs' innovative commercial closing platform.

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PayPal to cut 9% of workforce to bolster efficiency

Payments Dive

The digital payments company plans to cut about 2,500 jobs, according to multiple news reports, shrinking the company as it seeks to jump-start profitable growth.

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Ballard Spahr to hold Feb. 20 webinar on TCPA developments impacting consent and lead generation

CFPB Monitor

New FCC rules under the Telephone Consumer Protection Act will mean big changes for businesses, particularly comparison shopping websites, lead generators, and other companies that regularly contact consumers via phone or text message. On February 20, 2024, from 1:00 p.m. to 2:00 p.m. ET, Ballard Spahr will hold a webinar in which members of the firm’s Telephone Consumer Protection Act Industry Group will discuss: The so-called “lead generator loophole” and the FCC’s efforts to close it.

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Eliminate Invoice Processing Issues with Document AI

Jack Henry

Manual – it's a word that business owners and factors are attempting to erase not only from their businesses but also their lips! Manual efforts create human errors that cost time and money. For years, much of the financing industry has relied on manual methods, but as technology advances, so must the industry.

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Frustration in Labour ranks over Reeves’s refusal to reinstate bankers’ bonus cap

TheGuardian

Shadow chancellor is warned that decision will be unpopular with voters, including those in ‘red wall’ seats Senior Labour figures have been left annoyed and perplexed by Rachel Reeves’s surprise announcement that the party will not reinstate a cap on bankers’ bonuses if it wins the next election. The shadow chancellor said on Wednesday that she had “no intention” of bringing back the cap , introduced after the 2008 financial crisis to limit annual payouts to twice a banker’s salary, saying she

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Thinking About How To Lessen Your Burden During Month-End Close? Skystem Can Help!

Most people dread the nearing of the month-end close and reconciliation process, and who can blame them? It's typically a tedious, long, stressful process; but it doesn't have to be. Implementing automation into your month-end process can significantly reduce this headache by automating up to 40% of your reconciliation and saving nearly 30% of your time spent.