Fri.Apr 12, 2024

article thumbnail

Gen Z clings to new payment tools

Payments Dive

Gen Zers will abandon a transaction in one out of two cases if their preferred payment method isn’t available, says an EY payments specialist, citing the firm’s survey results.

Tools 458
article thumbnail

Bank Customer Experience Podcast: How to pull off a successful branch renovation

ATM Marketplace

For the premiere episode of the Bank Customer Experience podcast, Bradley Cooper, editor of ATM Marketplace interviewed Jean-Pierre Lacroix, founder and president of design firm Shikatani Lacroix Design, to learn more about how banks can discover the secret ingredients of branches to deliver the best return-on-experience for customers.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Digital wallets must take hold in B2B

Payments Dive

“Digital wallets, once primarily associated with consumer transactions, have now firmly established their presence in the B2B realm,” writes a Mastercard manager.

article thumbnail

Self-service kiosks: Unlocking benefits for banking

ATM Marketplace

Self-service kiosks are becoming vital parts of many businesses, including banking. But what is a self-service kiosk and why is it so important to think about?

125
125
article thumbnail

5 Things Lenders Need to Know About Portfolio Loans & Their Documentation

Discover the key benefits of portfolio loans and learn how to streamline your lending process with our infographic, "5 Things Lenders Need to Know About Portfolio Loans & Their Documentation." Find out how portfolio loans can maximize borrower potential by consolidating multiple properties under a single loan, reducing paperwork, and lowering closing costs.

article thumbnail

BNPL users grapple with financial stress: survey

Payments Dive

BNPL users, who are having problems with overspending and missed payments, are tapping buy now, pay later services to spread out their cash flow.

Survey 195

More Trending

article thumbnail

Citi makes progress on expenses as it waits for revenues to rise

American Banker

The global bank is making good on its promise to trim expenses, but its ability to increase revenues at the same time remains unclear, partly because of the relatively weak performance of its wealth management business.

article thumbnail

JPMorgan Chase invests in wholesale payments tech

BankInovation

JPMorgan Chase is investing in innovation and technology within its wholesale payments operations amid rising demand for global payments capabilities. The $3.7 trillion bank is leaning into payment systems, Chief Financial Officer Jeremy Barnum said today during the bank’s first-quarter earnings call.

Payments 112
article thumbnail

Deposits provide better-than-expected results at State Street

American Banker

The giant custody bank convinced clients to park more money in accounts with the Boston-based company, prompting it to increase its full-year 2024 projections, Chief Financial Officer Eric Aboaf said.

Boston 69
article thumbnail

Wells shrinks branches as mobile usership jumps

BankInovation

Wells Fargo pulled back on its branch footprint as digital and mobile banking adoption climbed in the first quarter. “Our branches are becoming more advice-focused … [and] we are modernizing and optimizing our branch network,” Chief Executive Charlie Scharf said today during the bank’s Q1 earnings call.

Mobile 66
article thumbnail

Top 3 Secrets to Staying Relevant with Gen Z

Speaker: Brian Muse-McKenney, Chief Revenue Officer & Matt Simester, Cards and Payments Expert

In today’s world of social media, dating apps, and remote work, businesses risk becoming irrelevant or getting "ghosted" if they fail to meet the evolving needs of Gen Z consumers. In this new webinar, Brian Muse-McKenney of Episode Six and Matt Simester of Payments Consultancy Limited will reveal key considerations banks should factor into their efforts to develop target products for the next generation of bank customers.

article thumbnail

Deblock partners with Numeral

The Paypers

France-based Deblock has announced its decision to choose the banking aggregation and payment automation platform Numeral to manage its SEPA payments.

article thumbnail

Small FIs can customize third-party technology

BankInovation

Springfield, Ill.-based bank INB relies on third-party vendors to build most of its technology, then customizes it to meet the needs of INB its clients. “For our size, we need a good partner,” Chief Operating Officer Mark Donovan told Bank Automation News.

article thumbnail

Is the 'death of the cookie' a problem or opportunity?

American Banker

Third-party cookies will essentially disappear as a tracking tool on the internet by the end of 2024. Marketing to customers using first-party data may be a better tactic regardless.

Tools 64
article thumbnail

CFPB and EU commence talks on consumer finance

The Paypers

The Consumer Financial Protection Bureau and the EU have initiated a dialogue on consumer finance, addressing Big Tech, digital payments, and AI.

article thumbnail

Breaking New Ground: Managing Innovation Fatigue With Effective Automation

Speaker: Gary Dmitriev

Our upcoming webinar aims to demystify the process of selecting and implementing automation tools for financial institutes. This session will provide your roadmap for vetting potential solutions, focusing on due diligence, vendor assessments, and aligning technology with strategic goals. We’ll also address the critical issue of innovation fatigue, offering tips on maintaining enthusiasm and momentum for new initiatives.

article thumbnail

Fintech partner banks facing 'volatile mix' of supervisory scrutiny

American Banker

Recent months have seen an uptick in enforcement actions against banks engaging in banking-as-a-service strategies. Observers are split on whether that enhanced scrutiny is temporary or terminal.

Fintech 50
article thumbnail

Oracle launches a service to combat money laundering

The Paypers

Oracle 's Financial Services division has launched the Financial Services Compliance Agent, a cloud-based service powered by artificial intelligence (AI).

article thumbnail

Big banks' deposit cost pressures are a warning sign for regionals

American Banker

JPMorgan Chase and Wells Fargo said the battle for deposits isn't over — a reality denting their ability to earn more interest income. Regional banks will likely report similar pains next week.

article thumbnail

Revolut India obtains PPI licence from RBI

The Paypers

UK-based fintech company Revolut has obtained an in-principal authorisation from the Reserve Bank of India (RBI) to issue Prepaid Payment Instruments (PPI) in the region.

article thumbnail

Case Study: First Mid Bank Fast-Tracks New Market Entry in Commercial Lending

Discover First Mid Bank's Expansion Success with Our Case Study! Discover how First Mid Bank & Trust fast-tracked market expansion through advanced automation and compliance solutions. This case study reveals their journey from facing challenges in Texas' complex legal landscape to achieving rapid market entry with GoDocs' innovative commercial closing platform.

article thumbnail

How Barclays and Carnival Cruise revived a waterlogged card program

American Banker

With the cruise industry gaining steam after the pandemic, it no longer made sense to force passengers to sign up for a credit card with paper forms. The new process allows applicants to obtain credit they can use in any port — including Carnival's upcoming private island in the Bahamas.

Cards 45
article thumbnail

Pago Confiado receives authorisation in Mexico

The Paypers

Mexico-based financial services provider Pago Confiado, a branch of the Fiado conglomerate, has been authorised as an Electronic Payment Funds Institution in the region.

article thumbnail

It's time to rationalize the disparate regulatory treatment of crypto

American Banker

Despite its game-changing potential, crypto adoption has remained relatively low, hampered by an unsavory reputation and lack of regulations. Advancements and clarity in regulations and oversight are needed.

article thumbnail

ESAs to launch exercise for DORA implementation

The Paypers

The European Supervisory Authorities (ESAs) have announced their intentions to launch the voluntary exercise for the next stage of the DORA implementation.

article thumbnail

Exploring the Liability Shift: A Comprehensive Guide to Fraud Loss Responsibility and Mitigation

Shifting liability for digital fraud losses represents a significant challenge for financial institutions and payment service providers. In response to the global surge in digital fraud, regulators are introducing policies that transfer the cost of fraud from defrauded customers to financial institutions. ThreatMark’s newly released white paper, "The Liability Shift: Understanding Fraud Losses Responsibility and Mitigation," provides an in-depth analysis of this shift, its implications, and stra

article thumbnail

JPMorgan's wealth profits fall 26% on high compensation expenses

American Banker

The banking giant nonetheless saw strong growth in net new assets in the first quarter and a 14% jump in returns from asset management fees.

article thumbnail

Coinbase boosts UK Crypto adoption with Apple Pay integration

The Paypers

Coinbase has enabled UK users to buy digital assets with Apple Pay , aiming to expand crypto adoption amidst market slowdown and low retail interest.

Apple 41
article thumbnail

Citi profit beats as companies, consumers on borrowing binge

American Banker

Citigroup's earnings topped analysts' estimates as corporations tapped markets for financing and consumers leaned on credit cards.

Company 36
article thumbnail

Coinbase boosts UK Crypto adoption with Apple Pay ontegration

The Paypers

Coinbase has enabled UK users to buy digital assets with Apple Pay , aiming to expand crypto adoption amidst market slowdown and low retail interest.

Apple 41
article thumbnail

Thinking About How To Lessen Your Burden During Month-End Close? Skystem Can Help!

Most people dread the nearing of the month-end close and reconciliation process, and who can blame them? It's typically a tedious, long, stressful process; but it doesn't have to be. Implementing automation into your month-end process can significantly reduce this headache by automating up to 40% of your reconciliation and saving nearly 30% of your time spent.