Mon.Sep 07, 2020

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Your healthcare audience: Patient, consumer or human?

Perficient

Healthcare marketers used to discuss the “patient experience” within their health system. These days the focus has shifted to “consumer experience.” The reason is obvious. Retail giants like Amazon and CVS keep pushing deeper into the healthcare space. And they’re bringing retail practices and improved consumer experience with them. It’s true that before a person becomes a patient, they are a consumer – shopping around, as they would in other retail sectors – for the best healthcare option.

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Why Venture Capital Is Accelerating In Asia — Why It’s Different From The Valley

PYMNTS

Despite the pandemic, venture capital dollars are flowing freely to nascent firms in Asia that are tackling the need for contactless interactions and platforms that match supply and demand — setting the stage for innovation on the other side of the public health crisis. In an interview With Karen Webster, Craig Dixon , general partner and CEO of Accelerating Asia , an independent startup accelerator based in Singapore, said helping startups scale and navigate the VC realm requires a focus on tel

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Biometric payment cards enter the spotlight as European spending habits shift

Payments Source

Biometric cards have garnered more attention in recent times through various trials, but the coronavirus pandemic looks set to accelerate their adoption with a series of major card issuers beginning to roll out the technology.

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Berkshire Hathaway Sells $2.5B Stake In Wells Fargo

PYMNTS

Warren Buffett has once again reduced his company’s investment in Wells Fargo & Co. , favoring Bank of America (BoA) instead. The Financial Times (FT) reported Berkshire Hathaway now owns 138 million shares in Wells Fargo, a 3.3 percent stake in the nation’s fourth largest U.S. bank, down from more than 8 percent last year. Last month , Berkshire reduced its Wells Fargo stake by 26 percent to 237.6 million shares, based on its second quarter report with the Securities and Exchange Commission

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Elevating Accounting Practices: The Power of Outsourcing and Automation in the Digital Age

Speaker: Nancy Wu, Head of Sales and Customer Success at SkyStem

Join us for an enlightening webinar as we delve into the transformative realm of modern accounting practices. In today's digital age, the convergence of outsourcing and automation has revolutionized how businesses manage their financial operations. In this webinar we will explore the synergistic potential of these two strategies to streamline processes, enhance accuracy, save cost and drive strategic decision-making.

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Banks to move from digital to invisible services

Bobsguide

As the new generation of customers increasingly relies on tech, expectations from the services that banks offer are also expected to change – particularly as Gen-Z and millennials focus in on financial wellbeing. “Gen Z and new consumers in the marketplace want to put so much trust.

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Older generations overlooked in banksâ?? digitisation efforts

Bobsguide

Until recently, there was reluctance amongst some to embrace digital banking. And then the coronavirus spread. The pandemic has made many more people move to digital channels out of necessity. In their push to stay relevant, most banks have concentrated their digitisation efforts on the.

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The Commercial Card Embraces A Season Of (Major) Change

PYMNTS

The year 2020 began inconspicuously — but in a few short weeks, everything changed. For businesses, the world market was thrown into volatility, yet soon, new opportunities emerged. In B2B payments, the commercial card has experienced a dramatic spike in adoption this year as organizations accelerated their digital transformations and, unable to physically enter the office, began to rely on electronic payments to conduct their business.

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Powering digital transformation at one of Canada’s leading banks

BankInovation

Enterprises across the globe are looking to transform their operations and services to better align with current conditions. To succeed, they also need to adopt the latest technologies. Even the most traditional businesses – such as banks and financial institutions – need to use innovative approaches to deliver leading-edge solutions to their clients and partners. […].

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The Pandemic And The Side-Hustle Renaissance

PYMNTS

Labor Day 2020 has an unfortunate cloud hanging over it: a high U.S. unemployment rate, even as the nation engages in its annual celebration of workers. While the holiday barbecues will roll on (socially distanced, of course), there will be millions of workers wondering when exactly they’ll rejoin the workforce and start laboring once again. The good news on that front is that the jobless rate continues to fall.

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Digital Transformation: Accelerating ROI and Growth in Commercial Lending

Now is the time for lenders to prioritize their digital transformation initiatives in preparation for the lending rebound. Rising competition and ever-increasing customer demands for speed and efficiency are forcing financial institutions to embrace digital transformation. This shift can feel overwhelming—where do you begin? This infographic illustrates automation demands and shows you how loan document automation serves as an essential step to increase profits and provide the best lending exper

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CFPB files supplemental briefs in Seila Law and All American Check Cashing

CFPB Monitor

Last week, the CFPB filed its supplemental brief with the Ninth Circuit in Seila Law and its supplemental en banc brief with the Fifth Circuit in All American Check Cashing. The CFPB argues in both briefs that ratification of its actions by both former Acting Director Mulvaney and Director Kraninger cured any initial constitutional deficiency. Seila Law.

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Citigroup Still At Odds With Hedge Fund Over Bank Payment Mistake

PYMNTS

In an unusually public feud, Citigroup is engaged in a squabble with a creditor over the mistaken $900 million Revlon payments from earlier this year and the possible motivations for what happened, The Wall Street Journal (WSJ) reports. The disagreement began when Brigade Capital Management , which is a $28 billion money manager for Citigroup, disagreed with the bank over Citigroup's aid to billionaire investor Ron Perelman in his restructuring of corporate loans for his company Revlon.

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A toaster in a new suit of clothes

Matt Wilcox Pro

The financial services industry has never been short on clichés. There’s the diminutive clerk wearing a green visor and sleeve garters. The rotund, cigar-chomping financier. The heartless, mustache-twirling userer. Not to be overlooked are clichés the industry brought upon itself through marketing. There’s the “friendly banker.” (“If the banks are so friendly,” comedian Alan King […].

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Epic Games Again Asks Judge To Reinstate ‘Fortnite’ To Apple’s App Store

PYMNTS

The maker of “Fortnite” has asked a California judge for the second time to reinstate its popular video game to Apple Inc.’s devices. The Wall Street Journal reports Epic Games Inc. filed a motion Saturday (Sept. 5) for a preliminary injunction against the Cupertino, California-based technology giant, restating allegations it made last month when it accused Apple of antitrust violations when it removed “Fortnite” from the App Store.

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The State of Automation in Financial Services 2024 Report

In this report, you’ll find a comprehensive analysis of survey responses from executives at banks, credit unions, and insurance companies concerning their organization’s current and future use of automation. The report’s key insights include: Which types of automation are saving organizations the most time and money How to overcome the biggest barriers to automation implementation and adoption Why automation investments will continue to grow over the next few years How much you could save in 202

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The 'dark web' makes hotel data breaches linger for months

Payments Source

The actual exposure could be more than ten times the initial breach, due to downstream sales of data, says Bitglass' Anurag Kahol.

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Klarna Debuts Social Shopping In The UK

PYMNTS

Klarna , the global payments and shopping service based in Sweden, has redesigned its app for users in the United Kingdom. “Despite the shifting retail landscape, consumers are still looking for inspiration, convenience and value — and it’s become obvious that shopping online now goes far beyond just a transaction,” said CEO Sebastian Siemiatkowski in a statement.

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Maintaining Thrust While Your Industry Crashes

Payments Source

The travel industry was hit extremely hard by the coronavirus pandemic. WEX, a payments processing and financial technology solutions organization with offerings for corporate travelers, felt the shockwave first hand.

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US Retailers Added 249,000 Jobs In August

PYMNTS

Last Friday’s (Sept. 4) jobs report brought good news to the nation’s retail sector as it added nearly one quarter of a million jobs in August. About half of those jobs were in general merchandise stores such as Walmart Inc. and Costco Wholesale Corp. The Wall Street Journal (WSJ) reported the industry has added back 1.7 million of the 2.4 million jobs lost at the onset of COVID-19 in March and April.

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Why Is CRE Lending Stuck in the Past? Top 3 Reasons for Digital Resistance

Commercial lending is on the verge of a resurgence, but traditional processes are an obstacle. Explore the top 3 reasons for resistance to digital transformation and how overcoming them can pave the way for growth and efficiency. Discover why embracing automation and digital solutions is crucial for success in today's competitive landscape. Discover how GoDocs helps commercial lenders in the digital era with seamless integration and a borrower-focused approach.

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4+4 | Strategic thinking for post-pandemic payments

Tomorrow's Transactions

Early on in the pandemic my colleagues at Consult Hyperion and I did a lot of research to explore how it might impact our customers and our customers’ customers, just as I am sure every other organisation in the payments sector did. We looked at a lot of speculative forecasts, we looked at research and… Continue reading 4+4 | Strategic thinking for post-pandemic payments.

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While Car Sales Decline, Prices Are Higher Than Ever

PYMNTS

Auto sales, disrupted by the coronavirus pandemic, are at an odd junction this year with far fewer sales than normal, but higher prices, The Wall Street Journal (WSJ) reports. A new vehicle, on average for August, costs around $35,420, according to research by the firm J.D. Power. The number is a new high prices which have been increasing since before the start of the pandemic in the U.S.

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Why banks are reinstating share repurchase programs

American Banker

Several community banks that put buybacks on hold during the pandemic’s earliest days have recently authorized new plans, signaling an easing in regulatory pressure and greater comfort with capital levels.

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GO Time: Stop & Shop Polishes Loyalty Program

PYMNTS

The average American consumer belongs to 18 loyalty programs. And they only use eight of them, leaving $48 billion on the table in points and rewards. The difference between belonging to a loyalty program and actually using it can make a huge difference in how the issuing company drives value and encourages purchase recency and frequency. It’s why companies like Stop & Shop need executives like Rachel Stephens.

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2024 Lending Outlook: Innovations and Evolutions in the Financial Sector

As we step into 2024, the lending landscape evolves rapidly with technology, regulations, and market dynamics driving change. For banks and financial institutions to stay competitive and meet the evolving needs of their customers, these drivers must be understood and engaged with. Lenders can anticipate significant transformation fueled by technological advancements, regulatory shifts, and changing consumer behaviors.

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Worldline closes acquisition of GoPay

The Paypers

Payment and transaction services provider Worldline has announced it has completed the acquisition of a 53% majority stake in online payment collection platform GoPay.

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UK FinTech MarketFinance Nets $65.8M To Extend SMB Loans

PYMNTS

MarketFinance , a FinTech business lender, has secured a £50 million ($65.8 million) loan investment from Viola Credit , the Israeli asset manager, to go toward lending for the U.K. Coronavirus Business Interruption Loan Scheme (CBILS) initiative to help businesses affected by the pandemic, the company said in an email media release Monday (Sept. 7).

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Guilford Savings Bank expands partnership with Jack Henry for commercial lending

The Paypers

Guilford Savings Bank has launched the Commercial Lending Center Suite to support the commercial lending process, automating previously manual tasks.

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Anchanto Raises $12.14M In Funding Round

PYMNTS

Singaporean Software-as-a-service company Anchanto took home S$16.6 million ($12.14 million USD) in a funding round, according to a report from Business Mirror. The company works in eCommerce technology and plans to use the new funds for expansion. That will include launching a data platform, expanding to three new markets, launching new products and hiring “skilled talents,” according to CEO and founder Vaibhav Dabhade.

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Top 10 Benefits of Automating Loan Modifications for Commercial Lenders

Get ready for the wave of $1.2 trillion in commercial debt maturing in the next 24 months with GoDocs' ModDocs® platform. Traditional loan modifications are slow, expensive, and prone to errors, which put lenders at risk. But with ModDocs®, you can enjoy an innovative solution that eliminates attorney fees, allows on-the-fly loan modifications, and ensures compliance.