Remove Download Remove Fintech Remove Online Remove User Experience
article thumbnail

New Canadian Digital-Only Bank Banking On User Experience

PYMNTS

The challenge for the bank will be remaining competitive when the interest rate is ultimately dialed back and the offering itself – namely its features and user experience — need to steer the ship. The focus for us has to be customer experience,” Dickinson explained of the pause due to speed of growth.

article thumbnail

NEW DATA: How COVID-19 Is Driving CUs’ Digital Leap

PYMNTS

COVID-19 has closed bank and credit union (CU) branches across the United States, sending the demand for digital banking solutions soaring as consumers hop online to manage their finances from home. FinTechs are also emerging as major CU competitors. This so-called “FinTech challenge” is compounded by the fact that 45.9

Data 187
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Digital-First Banking With A Human Feel

PYMNTS

Banking app downloads have increased 60 percent since the pandemic became widespread, with banking app revenue growing 17 percent,” according to PYMNTS’ May 2020 Digital-First Banking Tracker® , a collaboration with NCR. Consumers are now leaning heavily on digital banking to meet their financial needs.

article thumbnail

Mastercard Partners With Four Retailers For Pay By Bank App

PYMNTS

Mastercard is collaborating with four eCommerce retailers — WHSmith.co.uk, Funky Pigeon, Cult Pens and The Card Gallery — to offer the Pay by Bank app to online shoppers, Mastercard announced in a press release on Friday (Oct. ’s Faster Payments service to give users the option of paying for goods with their bank account.

Retail 116
article thumbnail

Five Fast Facts On Fighting Checkout Friction

PYMNTS

But for all the challenges thrown up by 2020, the surge of consumers online has forced merchants to raise the level of their digital checkout game, according to the latest edition of the PYMNTS Checkout Conversion Index. percent for online and 1.4 The year 2020 saw the overall index score rise by 2.2 The Classics Still Count .

Retail 261
article thumbnail

Is Stand-Alone The Future Of Digital Banking?

PYMNTS

Dickinson said that dealing with a mobile consumer had to start with mobile first and then adapting the banking features and user experiences from there. Taking Uber and translating what’s made it so successful and compelling and applying it to a digital-only bank experience was an exercise in looking through the consumer’s lens.

article thumbnail

OrderGroove Funds Frictionless Commerce With $20M Series C

PYMNTS

The majority, at 72 percent, came from FinTech. Within FinTech, banking held sway. You saw Adobe going from a download of Photoshop to monthly payments to use the software,” he said. A bit more than $783 million in investment activity marked last week’s fund flow. This marks Ant’s expansion into Korea.

Branding 100