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CoPilot for Banks – 7 Steps Before Integrating Generative AI

South State Correspondent

While it is tempting to sign the contract for Copilot at a starting cost of $30 per person and distribute the technology bank wide, bank management should understand the greater context of the strategy and investment. The application spans across a bank so data in multiple calendars, emails, Teams’ messages and documents can be accessed.

Training 195
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Can fintechs enhance your bank’s marketing campaign?

Independent Banker

We asked several banking leaders how they’ve employed fintech to ramp up their marketing campaigns, hone their analytic strategies and gain new patrons in the process. The digital world has opened vastly broader avenues for community banks to attract new customers—especially if they partner with fintechs in their endeavors.

Fintech 136
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Small Business Lending Is Crucial in Fighting the Deposit Wars

Gonzobanker

The right talent and tools can equip bankers to take advantage of opportunities in the small business market. As bankers continue to fight the deposit wars, they must move past the polite talk and build a true go-to-market plan to capture the lucrative U.S. No two markets are created equal.

Lending 78
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Rebeca Romero Rainey: The spirit of innovation

Independent Banker

But as community bankers, we rise to the challenge by taking the next step forward. But as community bankers, we rise to the challenge by taking the next step forward. Almost overnight, community banks nationwide launched new fintech relationships to meet the needs of their communities. This is not just another year.

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The Customer Experience: 14 Ways To Better Understand Your Bank Customer

South State Correspondent

Bankers often think from the bank’s perspective or from the regulator’s perspective. Below are 14 ways to force bankers to understand customer needs better and help banks do a better job at strategic planning prioritization. The customer experience is horrible for many bank processes. Informally Talk to Your Customer.

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The Customer Experience: 14 Ways To Better Understand Your Bank Customer

South State Correspondent

Bankers often think from the bank’s perspective or from the regulator’s perspective. Below are 14 ways to force bankers to understand customer needs better and help banks do a better job at strategic planning prioritization. The customer experience is horrible for many bank processes. Informally Talk to Your Customer.

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The top lending & credit risk blogs of the year

Abrigo

5 Big reasons to go digital with SMB & commercial lending Many financial institutions used a customer portal for PPP lending due to the sheer volume of customer loan requests and documents flowing to/from the bank and the customer. Abrigo's blog covered these and other subjects in 35 credit and lending-specific posts this year.

Lending 221