PYMNTS

AUGUST 1, 2016

No incessant authentication requests … all without sacrificing their security. Enter intelligent Payment Security. These intelligent solutions not only let you build a secure e-commerce strategy centered on customer value, but also a broader digital business transformation plan focused on competitive advantage.

CA 100

CA Security Payments Cyber Security 100

Perficient

NOVEMBER 1, 2023

Work with strong partners that understand the real-world complexities coming with cloud adoption and invest time in the strategy and planning phases first,” said Steve Holstad, principal of digital strategy consulting, Perficient.

Report 221

Report Strategy Digital Strategies Customer Experience 221

Gonzobanker

SEPTEMBER 4, 2018

Customers love digital self-service—right up until they don’t, and then they want a live person. In our work with banks and credit unions around the country, an unavoidable truth comes up again and again: Even the flashiest digital strategy falls flat without the backing of a strong contact center.

Technology 117

Technology Resources Fraud Strategy 117

Gonzobanker

JULY 20, 2022

When a bank operates this way, the focus tends to be around operational uptime, security, and incident management while insufficient attention is given to the end-user customer experience. Experience design is a specific skillset that is needed to steer the execution of a bank’s digital strategy. The post Who Owns Digital?

Digital Strategies 174

Digital Strategies Strategy Leadership Customer Experience 174

PYMNTS

JUNE 28, 2016

Small business banking technology firm D3 Banking announced a new funding round led by West Partners on Monday (June 27), a move the firm said will help it invest in research and development. “As a company we have successfully completed the largest replacement projects in the history of the industry.”

Security 100

Security Tennessee Analytics Digital Banking 100

Bobsguide

SEPTEMBER 5, 2022

So how can financial services operators build trust in this digital age? One approach is to ensure technology is being utilised to automate simple tasks, allowing bank staff to take on new more complex responsibilities. Technologies like artificial intelligence (AI) and machine learning are making personalisation at scale possible.

Video 97

Video Digital Strategies Digital Banking Security 97

PYMNTS

SEPTEMBER 8, 2020

Indian educational technology firm Byju's has gotten a leg up from a $500 million funding round led by private equity titan Silver Lake , Bloomberg reported. Parents, even those not on board, have had to adopt digital strategies to help their kids keep learning, Bloomberg reported. Byju's valuation is now at about $10.8

Digital Strategies 134

Digital Strategies Video Online Report 134

PYMNTS

JANUARY 20, 2021

As a result of this groundswell, we’ve focused a great deal of our attention on the ability to instantly provision new and existing card credentials into digital wallets. Additionally, new and reissued cards are being delivered with contactless technology.

Payments 178

Payments Innovation Tools Cards 178

PYMNTS

JANUARY 2, 2020

Today, CO-OP Financial Services Chief Technology Officer Pam Brodsack said, a customer can do that — and a whole lot more — from within the confines of their mobile app from just about any place on earth due to the power of application programming interfaces (APIs). .

Innovation 142

Innovation Digital Strategies Strategy Trends 142

PYMNTS

JANUARY 21, 2021

But as the pandemic hit home, she said, many CUs have had to take a step back and “double down” on the most important and pressing aspects of their digital strategies. The digital trend, she continued, is one that will last and — and one that CUs will have to adopt in order to compete more effectively with banks.

Analytics 240

Analytics Fraud Trends Mobile 240

PYMNTS

NOVEMBER 12, 2019

AP automation is a popular target of corporates’ digitization strategies today, and according to new data released last week, researchers expect this industry to flourish at a compound annual growth rate of 11 percent between 2019 and 2024 — hitting a $3.1 billion valuation. Vendors Key to Billtrust’s BPN Adoption.

Innovation 124

Innovation Digital Strategies Payments Tools 124

PYMNTS

JANUARY 7, 2019

To help modernize its restaurants and provide new ordering experiences to its diners, Taco Bell is bringing new technology into its brick-and-mortar restaurants across the country: The quick-service restaurant (QSR) chain is deploying self-service kiosks. And, as of December, the company had them in more than 1,000 locations in the U.S.

Digital Strategies 179

Digital Strategies Strategy Mobile Cards 179

Cisco

OCTOBER 19, 2020

Today, given the healthcare reality in the world, increasingly digitized customers demand greater speed, security, and new experiences in banking services. As companies accelerate towards a digitized and automated future, digital transformation is no longer an option, it’s a necessity.

User Experience 71

User Experience America Security Digital Banking 71

PYMNTS

JULY 24, 2018

The story of the enterprise’s digital transformation is long and winding, as executives struggle to overcome budget restrictions, integration hiccups and a lack of willingness for change from the higher-ups. Goldman Sachs said the data, however, signals roadblocks in corporates’ digitization strategies.

Survey 102

Survey Analytics Digital Strategies Data 102

PYMNTS

SEPTEMBER 2, 2020

Before COVID-19, we saw our credit unions adopting low- or no-touch [technology] simply because we know it meets people’s needs for a fast and easy experience. But now, that convenience of tapping into the members’ affinity for digital and using their phones also has that added safety element to it.”. That takes work on the CUs’ part.

Payments 223

Payments Innovation Meeting Digital Strategies 223

PYMNTS

AUGUST 13, 2020

Technology and consumer demand have been moving payouts toward digital in recent years, and well over half of consumers receiving a payout want an electronic option,” she said. It’s one thing to have a limited electronic option available — that’s quite different than having a strong digital strategy.”.

Cards 202

Cards Strategy Digital Strategies Examples 202

PYMNTS

JULY 16, 2020

.” V-cards can support this effort as they offer a fully digital workflow to generate a one-time-use card number that can be used to quickly and securely make a payment without human intervention. There are several strategies finance and AP teams can take to migrate as much spend as possible to v-cards.

Strategy 171

Strategy Cards Tools Payments 171

PYMNTS

NOVEMBER 1, 2017

Potential regulatory uncertainty aside, however, Mastercard CEO Ajay Banga was upbeat about the results – and what’s next, particularly as it relates to securing an increasingly digital commerce-based world. “We are executing well on our strategy and are pleased to deliver another quarter of record results,” said Banga.

Retail 112

Retail Cards Security Branding 112

Insights on Business

MAY 12, 2017

From pressures around data security, a constantly evolving regulatory environment, and disruptive new players (fintechs)—all amplified by cost pressures and diminishing margins—it’s clear that business models need to quickly adapt. But this does not mean that workforces will be replaced with new technology.

Customer Experience 154

Customer Experience Fintech Analytics New York 154

PYMNTS

NOVEMBER 1, 2017

Potential regulatory uncertainty aside, however, Mastercard CEO Ajay Banga was upbeat about the results – and what’s next, particularly as it relates to securing an increasingly digital commerce-based world. “We are executing well on our strategy and are pleased to deliver another quarter of record results,” said Banga.

Cards 122

Cards Security Branding Florida 122

Javelin Strategy & Research

NOVEMBER 7, 2023

Banner Section Home Rss.xml 2024 Trends & Predictions Javelin’s Trends & Predictions reports look at the coming year across the range of Javelin Strategy & Research’s practice areas—digital banking, fraud & security, payments, and wealth management—and highlight the compelling challenges and opportunities likely to emerge.

Trends 45

Trends Fraud Digital Banking Strategy 45

Celent Banking

JANUARY 20, 2017

Expand self-service, including the ability to securely exchange documents and open accounts and new services. While we found broad agreement on importance of the themes described above, we identified other aspects of digital channel strategy that varied widely from bank to bank.

Strategy 100

Strategy User Experience Digital Strategies Tools 100

PYMNTS

APRIL 14, 2017

Technology underpins everything these days. Safety and security are also key concerns, he added, in order to identify suspicious activity and stop fraud. Writ large, the goal is to create “world-class ecosystems” around the “world-class technologies” that allow people to pay with safety and convenience.

Payments 105

Payments United States Innovation System 105

PYMNTS

AUGUST 10, 2018

Online ads that are so personal they feel creepy — an ad related to a TV show you just watched, or an aggressive pitch for weight loss products that follows a brief web search for a new gym — have taught consumers about the power of personalized marketing technology. One recent survey found that 78 percent of U.S. Healthcare Concerns.

Online 101

Online social media Baltimore Data 101

Cisco

APRIL 7, 2019

Mobile-first banking is an immediate driver of digital strategy. While banks work to build the right customer experience across channels, emerging technologies like voice-first banking and intelligent chat bots gain footing. Cyber security is more than just “top of mind.” What we’re reading on Cyber Security: 1.

Trends 64

Trends Cyber Security Big Data Analytics 64

FICO

FEBRUARY 9, 2021

Singapore’s OCBC Bank is using FICO technology to approve mortgages in 60 minutes. OCBC has a reputation for innovation,” said Dinesh Suresh, head of digital strategy, consumer secured lending at OCBC Bank. Instant Mortgages, Just Add Data and Decision Management.

Digital Strategies 52

Digital Strategies Management Innovation Data 52

Gonzobanker

NOVEMBER 26, 2018

In recent years, technology and digital strategy have become integral parts of the bank shareholder value discussion, yet for the 90 or so banks in the $10 billion to $50 billion asset size range, core providers remain ill-equipped to assist regional banks in enabling the execution of their technology strategies.

Regional 101

Regional Strategy Technology Innovation 101

Fintech Labs Insights

SEPTEMBER 16, 2016

Alkami Technology , which demoed at FinovateStartup 2009 as iThryv and transitioned to its current incarnation a year later , announced this week that Desert Schools Federal Credit Union will use its ORB (Online Relationship Builder) digital banking platform.

Digital Banking 12

Digital Banking Technology Arizona Texas 12

Cisco

APRIL 7, 2019

Mobile-first banking is an immediate driver of digital strategy. While banks work to build the right customer experience across channels, emerging technologies like voice-first banking and intelligent chat bots gain footing. Cyber security is more than just “top of mind.” What we’re reading on Cyber Security: 1.

Trends 48

Trends Cyber Security Big Data Analytics 48

Independent Banker

OCTOBER 31, 2021

started developing its digital lending platform about three years ago—and the bank is really glad it did. The pandemic accelerated the adoption of digital lending for both banks and consumers. The transformation has been phenomenal,” says Prabhash Shrestha, ICBA group executive vice president and chief digital strategy officer.

Lending 91

Lending Community Bank Community North Dakota 91

PYMNTS

JANUARY 4, 2019

At the same time, the space seeks to inspire engaged couples by showing them how other couples used the company’s technology to send out invitations and create websites for their weddings. “We Ma told Fortune in December that going forward, the company does not intend to shift away from its main digital strategy.

NJ 129

NJ Retail New York City New York 129

Gonzobanker

MAY 31, 2019

When it comes to their digital lending capabilities, community banks and credit unions are coming up short in three key areas: 1. Technology Utilization. Taking Stock. year over year when manual processes are not addressed. Bankers are overdue to face this reckoning head on, while there’s still calm before the next inevitable storm.

Lending 136

Lending Community Bank Community Data 136

PYMNTS

MAY 20, 2019

We are piloting this new technology with the goal of increasing safety, speeding up delivery times and adding efficiency across our network,” an Amazon spokeswoman said in a statement. “We Julie Harris, head of BoA’s global banking digital strategy, said the latest move comes as part of the bank’s continuing focus on digitization.

Data 115

Data Apple America Innovation 115

PYMNTS

JUNE 26, 2017

The move comes as part of the reset in digital strategy that PayPal first began rolling out last year when deal Visa and Mastercard aimed at enhancing future cooperation and interoperability were first announced. (Which is pretty much everywhere.). Amex Moves On Insurance.

Arizona 116

Arizona Data Portland Cards 116

Javelin Strategy & Research

SEPTEMBER 2, 2014

I can’t get enough of innovation and digital strategy. My 30 year career started in merchant e-commerce technology, with numerous product management/leadership/launch roles before moving over to product-innovation research some fifteen years ago. I have a lot to learn! So what do you think I should focus on?

Innovation 58

Innovation DC FDIC Strategy 58

Fintech Labs Insights

DECEMBER 7, 2020

Shift Money is partnering with the Singapore FinTech Festival to connect 60,000 attendees worldwide in one massive financial technology conference to discuss the future of payments, insurance, lending & blockchain. 7-9: Digital Banking by American Banker (virtual). 7-11: Singapore Fintech Festival (virtual).

Conference 15

Conference Fintech Digital Strategies Financial Technology 15

PYMNTS

NOVEMBER 17, 2020

That’s one of the takeaways from a recent PYMNTS panel discussion with Visa ’s Director of Global Chip Product Tom Rapkoch , Keyno CEO Robert Steinman and Assistant Vice President of Digital Strategy and Innovation at Michigan State University Federal Credit Union Ben Maxim.

Fraud 316

Fraud Michigan Security Cards 316