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Who Owns Digital? Ugh, That’s the Problem for Bankers

Gonzobanker

The bottom line is this: most banks lack the true management leadership and operating disciplines necessary to execute successfully on digital. One of the fatal mistakes many institutions make is viewing digital as falling entirely within the domain of I.T. What Does a Digital Product Manager Do?

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Building a Discipline to Drive Digital Banking Strategy

Gonzobanker

Instead, these players are focusing on specific niches, brand strategies and community connections to differentiate themselves. For these institutions, digital strategy should be focused on a disciplined allocation of resources and a management team obsessed with understanding performance, competition and the voice of the digital customer.

Strategy 158
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Generative AI – 7 Lessons That Tate Taught Us

South State Correspondent

Led by our Chief Data Architect and SVP of Digital Strategy , the effort was a lesson in how to be more innovative and work together to achieve the sole goal of the customer experience. A banker’s job is attracting and managing customers, understanding risk, and pricing it appropriately.

US 195
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Using Data in Banking – Get This Framework

South State Correspondent

You don’t have an “internet strategy,” an “insurance strategy,” or a “digital strategy.” Many of these analysts go through a two-year training program ( HERE ) and then get embedded within a business line. To solve this problem, the bank trained its analytics on the next best action (NBA).

Data 195
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Starbucks US Rewards Membership Tops 17.6M

PYMNTS

He added that another element of the company’s digital strategy is artificial intelligence (AI). Deep Brew, he noted, will increasingly power the company’s personalization engine, optimize store labor allocations and drive inventory management in its stores. In fiscal year 2019 in the U.S.,

US 100
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15 Twitter accounts every bank executive should follow

Abrigo

See a similar list for the accounting profession: 15 Twitter accounts every accountant should follow 5) @rajeshkan – Rajesh Kandaswamy, research director at Gartner Group, focuses on mobile banking, mobile and cloud payments, channel convergence, digital strategy, big data analytics and outsourcing. Learn more here.

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Preparing Merchants For The Coming Mobile Wallet Boost

PYMNTS

To that end, said Matt Good , senior vice president and general manager of Elan Advisory Services , the shift to contactless payments is well underway — and the stage is being set for mobile wallets to gain a much wider embrace. But as Good explained, the definition of contactless needs to expand as firms re-examine their digital strategies.

Mobile 280