PYMNTS

APRIL 2, 2020

Competition for customers — especially millennials — from larger banks and FIs has long required credit unions to keep pace with their more innovative counterparts. This often means providing digital solutions and convenient banking options despite smaller technology and innovation budgets, however.

United States 174

United States Security Innovation Mobile 174

BankInovation

MAY 21, 2020

Miami-based Pacific National Bank is using a stand-alone digital brand called Facile to reach younger customers and position itself for long-term success. It’s aimed at giving the bank a peak into what we think banking is going to look like.

Miami 98

Miami Digital Banking National Branding 98

Bank Innovation

APRIL 27, 2020

Rising Bank, the digital offshoot of St. With the success of the stand-alone digital bank, which launched in January 2019, Midwest BankCentre is now incorporating new technologies into its traditional online banking. Rising Bank] is helping us learn to do business in this digital space,” […].

St. Louis 259

St. Louis Digital Banking US Online 259

Banking 2020

MAY 12, 2015

Specifically, it taught me about customer empathy and experimentation as two good tools to use in innovation. Personal Innovation: You see, I used to be quite unhealthy, living on a steady diet of junk food matched with no real exercise regimen. It builds on innovation and engages the member more effectively. But it worked.

Innovation 40

Innovation Digital Banking Survey Exercises 40

Bank Innovation

FEBRUARY 21, 2020

In this episode, editors discuss the following news developments: Implications from LendingClub’s acquisition of Radius Bank; How Ally’s acquisition of the non-prime lender CardWorks boosts the bank’s long-term plans; and The launch of digital banking startup Level […].

Fintech 243

Fintech Digital Banking Customer Experience Innovation Strategies 243

BankInovation

AUGUST 10, 2020

geographic perspective, Chief Digital Officer Brett Pitts told Bank Innovation. financial institutions to launch digital bank accounts in 2021 that can be managed through Google Pay. […]. BMO Financial Group is betting on its partnership with Google to be a “growth engine” for the company from a U.S.

Google 59

Google Innovation Digital Banking Groups 59

PYMNTS

AUGUST 17, 2017

But, while closing physical bank branches might appear to be a wise cost-saving measure, the move comes with risks that could hurt banks’ relations with new millennial customers. Results also noted this generation is less likely to open a bank account if physical bank locations are not available in their communities.

Millennials 132

Millennials Digital Banking San Francisco Fintech 132

BankInovation

JULY 28, 2020

Digital banking is going green to win over environmentally conscious consumers. “In

Innovation 64

Innovation Digital Banking Marketing Customer Experience 64

BankInovation

JUNE 23, 2020

As consumers are flocking to digital banking channels during the COVID-19 pandemic, banks are rethinking how they handle customer interactions. For Citibank, this has meant tweaking its mobile app to help customers easily self-serve.

Digital Banking 98

Digital Banking Mobile Customer Experience Innovation Strategies 98

The Financial Brand

AUGUST 18, 2020

Success will hinge on digital innovation to meet new competition, personalized service, redefining risk and managing a remote workforce. The post Five ‘New Normal’ Imperatives for Retail Banking After COVID-19 appeared first on The Financial Brand.

Retail 43

Retail Meeting Innovation Branding 43

BankInovation

MAY 5, 2020

The Berlin-based digital banking startup announced a $100 million extension of its Series D today, adding to an initial $300 million Series D in January 2019, and a $170 million extension in July. N26’s Series D funding round refuses to end. N26 has raised almost $800 million since its 2013 founding and has a valuation of […].

Digital Banking 69

Digital Banking Customer Experience Innovation Strategies Apple 69

Bank Innovation

OCTOBER 9, 2019

For Northwestern Mutual, digitization imperatives have forced it to think more like a tech company. In particular, the path to developing more online tools included the acquisition of digital financial planning company LearnVest in 2015 for $250 million. It’s achieved this by way of internal reorganization and acquisition.

Tools 150

Tools Online Company Customer Experience 150

The Financial Brand

NOVEMBER 3, 2020

Deloitte predicts that AI will drive evolution of advanced tech into a commodity and place renewed emphasis on marketing and management. The post AI’s Real Impact on Banking: The Critical Importance of Human Skills appeared first on The Financial Brand.

Branding 43

Branding Management Marketing Innovation Strategies 43

The Financial Brand

JUNE 15, 2017

As one of the fastest growing fintech challenger banks, SoFi is expanding into wealth management and deposit services.

Fintech 26

Fintech Management Customer Experience Innovation Strategies 26

The Financial Brand

JANUARY 24, 2022

The post New Competition Forcing Smaller Banks to Try (Almost) Anything appeared first on The Financial Brand - Banking Trends, Analysis & Insights. A big surprise is the willingness to offer crypto services. But the unwillingness to reconsider branch dependency could be a millstone.

Banking Trends 29

Banking Trends Analysis Trends Branding 29

CB Insights

MAY 15, 2019

One popular approach: in-house financial innovation labs. We’ve created a list of finance innovation labs from some of the biggest names in the industry, as well as from newcomers looking to make a name through tech. We’ve written about corporate innovation theater before — and how sometimes corporate innovation goes wrong.

Innovation 78

Innovation blockchain Technology Groups 78

William Mills

SEPTEMBER 7, 2016

Data and Analytics are a profit center rather than something that just needs to be managed. Demo: A Wealth Management Company (ACME)– GoodData can embed analytics directly in ACME’s dashboard. Both money management and helping consumers to save (and have access to emergency funds) is vital to our economy. I am here for it.

Mobile 40

Mobile Cards Fraud Data 40