Fintech Labs Insights

DECEMBER 10, 2020

Begun in a NYC basement in 2007, Finovate* now organizes 4+ shows annually where fintech startups (as well as a few bigger companies mixed in) show their technology in no-Powerpoint 7-min live(ish) demos. It’s the best digital education you can get in under a day! Sep 2020: Fall Digital – 5 winning demos plus Q&A (50 minutes).

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Fintech Labs Insights

JUNE 30, 2020

Launched in 2007 in NYC, Finovate* now organizes 4+ shows annually where fintech startups (as well as a few bigger companies mixed in) show their technology in no-Powerpoint 7-min demos. These are the 27 demos (from 24 fintech startups**) that won the audience vote for Best of Show at the end of each event. FinovateFall (Sep 2019).

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Fintech Labs Insights

SEPTEMBER 25, 2020

Begun in a NYC basement in 2007, Finovate* now organizes 4+ shows annually where fintech startups (as well as a few bigger companies mixed in) show their technology in no-Powerpoint 7-min live(ish) demos. Here are the 31 demos (from 28 fintech startups**) that won the audience vote for Best of Show at the end of each event.

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Fintech Video San Francisco social media 12

Cisco

MAY 29, 2019

But, when it really comes down to it, how can banks, saddled with regulations and security challenges, compete with the experiences offered by customer-obsessed tech powerhouses and agile fintechs? Customer satisfaction scores also decline in online assisted customer service (online chat, email or social media channels).

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Customer Experience Retail San Diego Study 72

Cisco

MAY 29, 2019

But, when it really comes down to it, how can banks, saddled with regulations and security challenges, compete with the experiences offered by customer-obsessed tech powerhouses and agile fintechs? Customer satisfaction scores also decline in online assisted customer service (online chat, email or social media channels).

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Customer Experience Retail San Diego Study 48

William Mills

SEPTEMBER 25, 2018

Uses video to capture a bank statement via AI processing to improve results. And of course, SMB lending has been a huge focus for fintech. This is a digital bank based in Russia and today they are demoing their mobile banking offering. Showing reporting/analytics in excel. ^KT

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Mobile Customer Experience Lending Analytics 78

William Mills

SEPTEMBER 9, 2016

An App Store for FinTech applications. Customers want self-service capabilities but regulation and risk is top of mind that get in the way of digital interactions. Social media is a special challenge since social media was not created with compliance in mind. They record automatically on digital channels.

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social media ATM Mobile Customer Experience 40

PYMNTS

NOVEMBER 17, 2020

Even amid the constant (and rising) threat of fraud, noted the banks, there’s the value inherent in examining the processes and the tech used to protect customers, including the extent to which they ask the customers themselves to be part of the fraud-fighting efforts. Getting the customers involved includes a bit of friction.

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Fraud Mobile social media Security 195

Gonzobanker

DECEMBER 14, 2023

Not the financial industry’s “Troublemakers ” – those regional and community banks, credit unions and supporting fintech entrepreneurs who continue to engage customers and communities and find niches that keep the grassroots of our country’s financial system alive and kicking. Paul Murphy, founder of Murphy & Co.

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Fintech Community Regional Technology 195

Gonzobanker

NOVEMBER 18, 2014

With a focus on digital banking and branch transformation, it was interesting to see the attendee list with lots of sexy new customer experience and analytics titles. Worst practice of the sessions: “It’s an interesting time to be a bank and digital banking is part of an entire ecosystem.” General Sessions.

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Chicago Retail Branch Design Training 98

William Mills

MAY 9, 2018

There are a number of great events in FinTech but this one I do my best to attend each year. Demo video will be available soon. Product distribution strategy: Through financial institutions, through other fintech companies and platforms. Fiserv is one of the top two US FinTech companies focusing mainly on core systems.

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Security Samsung Strategy San Jose 40

William Mills

SEPTEMBER 7, 2016

Stay tuned for our video recap of Finovate Fall Day 2 later today! End of Day 1, check back later today for our video recap of Finovate Fall 2016! Provides mobile banking to banks and credit unions. But came here to talk about BankJoy API –Which provides advance banking out of the box. It’s looks pretty cool.

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Mobile Cards Fraud Data 40

CB Insights

JUNE 17, 2020

In fact, about 75% of doctor, urgent care, and ER visits “are either unnecessary or could be handled safely and effectively over the phone or video,” according to the American Medical Association. In addition to concerns about digital mediums lacking certain face-to-face benefits, teletherapy also presents compliance issues.

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Industry Technology Online Video 101

Insights on Business

JANUARY 28, 2019

Backbase is the leading solution provider in digital banking and a strategic alliance partner of IBM. Together, IBM and Backbase have helped many banks around the world transform to become more agile, more digital and more customer-centric. –> Explore IBM Banking and Financial Markets Solutions.

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San Francisco Analytics Albuquerque Security 87

Insights on Business

FEBRUARY 10, 2019

Each day, I will update and revise this blog with financial services news, announcements, videos, and blogs live from the floor at Think. View a financial services video playlist on YouTube. 9:30 AM – 10:10 AM | Session ID: 6925A and 7504B Digitizing the Flow of Goods, Information and Money with Blockchain. Get social.

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San Francisco blockchain Conference Video 79