Gonzobanker

MARCH 28, 2024

Banks and credit unions are maturing their internal digital support capabilities. While very few are developing digital applications from the ground up, efforts are being made to better configure, customize and integrate digital platforms more at fintech speed. Choosing a new partner is no small feat.

Digital Banking 148

Digital Banking Customer Experience Strategy Exercises 148

PYMNTS

NOVEMBER 23, 2020

Being resourceful entrepreneurs, more SMBs began exploring the universe of FinTech payment offerings last spring and adding app-driven, platform-based solutions to solve imminent cash flow problems. Meanwhile, for many, their primary banking relationships went fallow. We no longer go to the bank,” Potter told PYMNTS.

Data 143

Data User Experience Fintech Lending 143

PYMNTS

MARCH 26, 2020

But as of 2020, it is a subject upon which seasoned experts can disagree, in a world where traditional banks and FinTechs are operating in parallel in the market – and, in many cases, are offering similar services for consumers. But the FinTechs, Baird noted, are adapting and innovating around that issue. Baird said. “As

Innovation 241

Innovation Fintech Data Examples 241

PYMNTS

JUNE 27, 2018

As recent research from PYMNTS reveals, the most innovative FIs know that providing exceptional service to their consumer base comes down to focusing on three key components: user experience, digital technology and data analytics. But with consumers having too many options to choose from, what’s an FI to do?

Data 129

Data Customer Experience User Experience Innovation 129

ZootBlog

MARCH 29, 2016

It is well known that silos have long prevented banks from achieving the ideal customer experience, because they create a fragmented user experience. An executive from Ally Bank made an interesting observation at a recent industry conference. This is an opportunity for banks.”.

Fintech 60

Fintech Customer Experience Mobile Security 60

NCR

APRIL 16, 2018

.” As brands seek to build up and maintain a loyal customer base in this congested region, one goal that could prove to be more significant than any other (at least as far as customer experience is concerned) is getting digital banking right. Digital demands. Image: mdgomes via iStock.

Digital Banking 49

Digital Banking Regional Customer Experience Industry 49

PYMNTS

APRIL 2, 2018

Consumers demand easy, digital banking, but this pressure for banks to deliver is also coming from corporate clients. Take mobile banking, which has propelled the introduction of mobile-only banks to meet demand for better services on smaller screens.

blockchain 171

blockchain Lending User Experience Mobile 171

PYMNTS

DECEMBER 30, 2020

Nations’ paths toward real-time payments ubiquity therefore depend on FIs, FinTechs and other players adopting these systems and then extending access to other such firms. PYMNTS recently spoke with Jesse Honigberg , technology chief of staff at community bank Cross River , to discuss how the U.S.-based

System 161

System Payments Fintech User Experience 161

FICO

MAY 18, 2023

The innovative pay-as-you-go solution allows Dock’s clients, including banks, fintechs, and retailers, to intercept fraudulent transactions and protect their operations, while also improving the user experience. Previously, when the bank called customers the average response rate was 25 percent.

Fraud 52

Fraud Technology social media Innovation 52

PYMNTS

FEBRUARY 26, 2020

PSCU’s Lumin Digital has signed the Vermont State Employees Credit Union (VSECU) to a multi-year digital banking and cloud computing agreement, Lumin announced on Wednesday (Feb. Lumin Digital will be the credit union’s digital solution for retail and business banking, as well as bill pay solutions.

Vermont 142

Vermont Digital Banking Tennessee User Experience 142

Fintech Labs Insights

SEPTEMBER 16, 2016

Alkami Technology , which demoed at FinovateStartup 2009 as iThryv and transitioned to its current incarnation a year later , announced this week that Desert Schools Federal Credit Union will use its ORB (Online Relationship Builder) digital banking platform.

Digital Banking 12

Digital Banking Technology Arizona Texas 12

Accenture

MARCH 20, 2017

In the new world of digital payments, many technology developments are driven by customer experiences. Banks are investing heavily in technological innovations and Fintech relationships to provide better payments experiences to their customers. Read the full report.

Customer Experience 151

Customer Experience Payments User Experience Innovation 151

Accenture

MARCH 20, 2017

In the new world of digital payments, many technology developments are driven by customer experiences. Banks are investing heavily in technological innovations and Fintech relationships to provide better payments experiences to their customers. Read the full report.

Customer Experience 150

Customer Experience Payments User Experience Innovation 150

William Mills

MAY 9, 2018

There are a number of great events in FinTech but this one I do my best to attend each year. Presenter Profile: How they describe themselves: Project Finance was founded on the belief that good spending and saving behavior starts with being confident in your ability to meet future obligations. Will I be able to buy a house?

Security 40

Security Samsung Strategy San Jose 40

William Mills

SEPTEMBER 12, 2017

Digital banking solutions for community banks and credit unions. A turnkey solution incorporating CRM, invoicing and payments into a simple solution for the business delivered through the bank’s digital banking solution. Digital banking is the new core.” MalauzaiMonkeys. Interesting.

Samsung 69

Samsung Mobile User Experience Google 69

Fintech Labs Insights

MAY 25, 2017

“We are still finalizing the development of our solution to provide our future users with the best possible digital banking solution,” Pulikiewicz said, adding “We have come a long way in a short time already and we are tremendously motivated to go even faster and keep ourselves continuously (focused) toward customer success.”

Digital Banking 20

Digital Banking Fintech Groups Analytics 20

PYMNTS

APRIL 23, 2018

That was until Amazon branched out of books and niche players like Etsy provided a different and better product selection with a cleaner user experience less than a decade later. All of these same forces are disrupting banking and lending.

Retail 117

Retail Maine Lending Software 117

Fintech Labs Insights

JULY 22, 2015

At the upcoming FinDEVr , 60 leading fintech companies will present their developer-friendly APIs, SDKs, and other solutions to an audience of financial builders and their technical colleagues. It’s the one place to gather tips and techniques from a wide cross section of fintech players in just two days, all at an affordable price.

San Francisco 12

San Francisco Video Fintech Data 12

William Mills

SEPTEMBER 7, 2016

Provides mobile banking to banks and credit unions. But came here to talk about BankJoy API –Which provides advance banking out of the box. Their API is already integrated in a few core systems and other fintech necessitates. Charlotte, NC-based tech company founded eight years ago by a 14-year FinTech veteran from FIS.

Mobile 40

Mobile Cards Fraud Data 40

PYMNTS

JANUARY 19, 2017

Q2 , a developer of online and digital banking solutions based in Austin, recently launched its own data analytics platform specifically geared toward community banks. Anderson said the idea behind the Q2 SMART platform is to help community banks live up to their namesakes by empowering them to build stronger communities. “We

Data 100

Data Community Bank Community Digital Banking 100

CB Insights

MAY 15, 2019

As fintech plays a larger role in the financial ecosystem, companies are looking for ways to use tech to solve problems and find new opportunities in the space. Notable projects: Eye-tracking solution Eyevido was discovered by the Deutsche Bank Berlin Lab as a very early-stage startup. Get the entire 43-page PDF. Founded: 2010.

Innovation 78

Innovation blockchain Technology Groups 78

Fintech Labs Insights

SEPTEMBER 1, 2015

To whet your appetite for two days of fintech innovation, we’re releasing the full and final lineup of presenting companies for FinovateFall 2015. Authy delivers proven fast-to-implement, highly scalable and reliable 2FA with an intuitive user experience and a powerful API.

Company 12

Company Software Analytics Mobile 12