PYMNTS

JUNE 28, 2016

Reports said D3 raised $10 million from West Partners for its digital SME and consumer banking tool, which is extended to existing financial institutions that want to strengthen their digital banking services for SME customers. ” Efforts to keep up with demand, he added, are what attracted investors.

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PYMNTS

SEPTEMBER 2, 2020

Snider said consumers have many such transaction needs, which is why CO-OP increasingly believes that payments innovation is the path to achieving a primary financial relationship with members. “We That’s why the industry is “focusing on the idea of no-touch experiences,” she said.

Payments 223

Payments Innovation Meeting Digital Strategies 223

Cisco

OCTOBER 19, 2020

The dramatic change of habit in the behavior of banking customers, digital natives or not, has brought adoption of digital payment methods and new interaction channels. Various regulations, PIX, Open Banking and hundreds of innovations are completely changing the rules of the game in this industry.

User Experience 71

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PYMNTS

MAY 21, 2019

“Digitalization is the biggest challenge for supervision since the financial crisis,” said Wuermeling, who is also a member of the European Central Bank ’s supervisory board. “It It remains unclear which digital strategies will remain in the long term, therefore digitalization has to be seen as a moving target.

Digital Strategies 122

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PYMNTS

DECEMBER 6, 2019

We have a deep dive into Colorado’s digital driver’s license effort and news on Alphabet’s new CEO, as well as data on millennial Black Friday spending. UK Digital Bank Monzo Taps Visa Exec as US CEO. Monzo , London’s digital unicorn, has appointed TS Anil to head U.S. Top News . operations. Curing the $2.4T

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Gonzobanker

SEPTEMBER 4, 2018

Customers love digital self-service—right up until they don’t, and then they want a live person. In our work with banks and credit unions around the country, an unavoidable truth comes up again and again: Even the flashiest digital strategy falls flat without the backing of a strong contact center.

Technology 117

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NCR

AUGUST 16, 2016

So given that we’re set to be surrounded by these gadgets in our personal and business life whether we like it or not in the coming years, the obvious question for the banking sector will be ‘how can this technology benefit me?’ ’ An overhaul of customer service. Image credit: iStockphoto/Maxiphoto.

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Fintech Labs Insights

DECEMBER 7, 2020

Also starting Monday, American Banker is back with its popular Digital Banking event, normally a mainstay of the June calendar. 7-9: Digital Banking by American Banker (virtual). And we have what may be the only in-person event outside China since March. Shift Money is going hybrid with an in-person and virtual option.

Conference 15

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Cisco

APRIL 7, 2019

Mobile-first banking is an immediate driver of digital strategy. While banks work to build the right customer experience across channels, emerging technologies like voice-first banking and intelligent chat bots gain footing. Smarter Analytics for Banks (McKinsey). Cloud strategy counts.

Trends 64

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Cisco

APRIL 7, 2019

Mobile-first banking is an immediate driver of digital strategy. While banks work to build the right customer experience across channels, emerging technologies like voice-first banking and intelligent chat bots gain footing. Smarter Analytics for Banks (McKinsey). Cloud strategy counts.

Trends 48

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Javelin Strategy & Research

FEBRUARY 1, 2022

Its approach allows banks and credit uni. 2022 Cyber-Trust in Banking Scorecard Javelin Report Date: September 27, 2022 Authors: Suzanne Sando , Alexander Franks Research Topic(s): Cybersecurity , Fraud & Security For consumers to trust their financial institutions, their expectations need to be met and exceeded. The report me.

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FICO

JUNE 21, 2022

A similar number (25%) of well-established banks also expect to be fully reliant on deployment of data warehouses and analytics operations via cloud-hosted decision platforms. Digital decision platforms have been driving a diverse mix of innovations. It's a question continually posed in The 11 Commandments of Digital Banking.

Management 52

Management Customer Experience Regional Strategy 52

CB Insights

MAY 15, 2019

One popular approach: in-house financial innovation labs. We’ve created a list of finance innovation labs from some of the biggest names in the industry, as well as from newcomers looking to make a name through tech. Visa — One Market Center. Founded: 2013.

Innovation 78

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Gonzobanker

APRIL 24, 2019

In five short years, The Financial Brand Forum has grown from startup to become the preeminent financial industry event. A few nuggets: Marketing spend is the one place where banks can innovate quickly vs. waiting for long-haul tech and people-based transformations. Umpqua Bank ’s Rilla Delorier had to follow that.

Branding 136

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Fintech Labs Insights

DECEMBER 5, 2016

Daon’s technology can be deployed to provide authentication for digital banking, for payment verification, and employee credentialing, as well as cloud authentication. More than ever, companies need to be inclusive of all of their customers and provide convenient authentication across all digital channels.

Security 12

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