PYMNTS

SEPTEMBER 10, 2019

But it is important that ATMs are embedded in the digital strategy of the bank, too.”. That multi-faceted strategy, he said, embraces services that are necessary not only for individual consumers, but also for small businesses that operate in cash-intense verticals, he told Webster.

ATM 158

ATM Examples Course Strategy 158

PYMNTS

SEPTEMBER 2, 2020

“When you think about the payments ecosystem and the core and digital providers that are out there, whenever you introduce something new, there are a lot of players and interactions that have a hand in making that happen,” Snider said. However, Snider said, they’re not without guidance on their journey.

Payments 223

Payments Innovation Meeting Digital Strategies 223

Fintech Labs Insights

JULY 31, 2014

I was on a call today with the digital strategy committee of a large U.S. It was clear from their line of questioning that they are grappling with how to prioritize among the many major opportunities on the digital side. Subscription fees __ Back to the Gmail example. Banks should be thinking the same way.

Digital Banking 27

Digital Banking United States Google Digital Strategies 27

Gonzobanker

MARCH 24, 2021

Executives at the financial institution who have responsibility for customer service, digital banking and retail sales have one perspective. These execs have a very, very large voice in planning. If this is all the same person, she/he also has a bullhorn. The reality these people are dealing with is clear and indisputable.

Customer Experience 128

Customer Experience Strategy Community ATM 128

NCR

AUGUST 16, 2016

In the last decade, changing consumer demands have required financial institutions, like many industries, to invest in and develop digital strategies and embrace innovation. Digital services are now a priority for any financial institution that wants to be competitive and grow today. ’ An overhaul of customer service.

social media 40

social media Examples Strategy Digital Banking 40

Independent Banker

OCTOBER 31, 2021

“In order to stay competitive, we thought it was important to have various digital loan offerings available for our customers.”. Chris Jundt, First State Bank & Trust. Community bankers are increasingly recognizing that the future of digital lending is here. Banks also are realizing efficiencies from automation.

Lending 91

Lending Community Bank Community North Dakota 91

FICO

JUNE 16, 2021

Take, for example, my experience the other day shopping on Amazon. What happened next, was an excellent example of a company that has considered the “Unhappy Path” and used analytics to optimize the customer experience. Digital Consumers Unhappy With What Banks Deliver. The Experience Of Returning Rotten Eggs.

Analytics 52

Analytics Survey Cards Customer Experience 52

PYMNTS

JUNE 11, 2018

But in an environment in which compliance pressures are rising, profits are declining and competition from FinTechs continues to build, the way in which corporate banks manage their data can mean sink or swim. In financial services, digitization has dramatically broadened the data pool. The financial stakes are very high,” he added.

Data 100

Data Management Analytics Compliance 100

Gonzobanker

APRIL 24, 2019

Digital Growth Institute ’s James Robert Lay presented a “how to” guide with a framework and examples. My read: most bank execs think that their delivery needs work but their content is very strong. More Examples + Fewer Buzzwords = Always Welcome. More Examples + Fewer Buzzwords = Always Welcome. Is it really?

Branding 123

Branding Conference Strategy Oregon 123

CB Insights

MAY 15, 2019

Deutsche Bank labs connect technology startups with the bank’s internal teams, enabling them to adapt new products and solutions to better serve clients and employees. The labs aim to help Deutsche Bank evaluate and adopt emerging technologies, develop a culture of innovation, and contribute to the bank’s digital strategy.

Innovation 78

Innovation blockchain Technology Groups 78