PYMNTS

JULY 14, 2020

We know from past data that a very high percentage of first-time buyers become repeat customers, so our customers likely have increased the overall market for their solutions. If the increase in the sale of digital goods is lasting, which I believe it will be, failure to invest and innovate will likely result in falling behind.

Innovation 337

Innovation Online User Experience Resources 337

Perficient

AUGUST 14, 2023

In today’s data-driven environment, the functionality of data experimentation tools is paramount. Relying on A/B testing tools for measuring and enhancing website optimization is key to increasing user satisfaction and conversion rates. Document all actions taken in Google Optimize.

Google 419

Google Tools Analytics Strategy 419

PYMNTS

JULY 1, 2019

When it comes to technological innovation, however, the smaller players have long been outgunned by larger FIs and their sizable IT budgets. Today, small banks are more aggressive and ambitious in their innovation strategies than medium-sized and large FIs. This is changing — in a big way. percent to higher than that of large FIs.

Innovation 157

Innovation Innovation Strategies Survey Groups 157

PYMNTS

MARCH 26, 2020

But as of 2020, it is a subject upon which seasoned experts can disagree, in a world where traditional banks and FinTechs are operating in parallel in the market – and, in many cases, are offering similar services for consumers. But the FinTechs, Baird noted, are adapting and innovating around that issue. Baird said. “As

Innovation 241

Innovation Fintech Data Examples 241

PYMNTS

APRIL 28, 2020

The indirect spend management company also rebranded its products and technology platform to better show its capabilities throughout sourcing, procurement, spend analytics and data enrichment, according to an announcement. In separate news, Tradeshift teamed with Chain IQ to offer procurement services innovation.

Data 136

Data Management User Experience Maine 136

PYMNTS

NOVEMBER 19, 2020

One restaurant that is working to incorporate AI into numerous parts of its operations is Boston Market , a Colorado-based fast-casual chain that has 330 locations in 37 states. I’m very excited about what AI can do for restaurants, and we are looking at how it fits with Boston Market right now,” he said. “I

Boston 200

Boston Fraud Meeting Mobile 200

Perficient

SEPTEMBER 15, 2020

And in healthcare – an industry that tends to segment consumers into patient or member experience silos – consumers increasingly expect a seamless, holistic, digital health journey. Today, entire industries such as healthcare, banking, insurance, and business-to-business (B2B) sales are being rewired around customers and end users.

User Experience 427

User Experience Innovation Branding Customer Experience 427

PYMNTS

JANUARY 21, 2021

In the bid to hasten their digital transformation, when it comes to innovation , financial institutions (FIs) may benefit from an “app store” approach as they weigh existing and new solutions. PYMNTS’ own research has found that consumers are more willing than ever to switch banks in pursuit of better apps and user experiences.

Management 303

Management User Experience Innovation Fintech 303

PYMNTS

SEPTEMBER 9, 2019

It’s also the start of another football gambling season — one that involves mobile commerce and digital payments, and companies trying to innovate their way to success in this growing field of transactions. Such legal betting promises to keep consumer experiences centered around pro football in the U.S. More Innovation.

Innovation 137

Innovation Payments Taxes User Experience 137

Perficient

JUNE 17, 2020

This has never been more critical, as our clients continually need to adapt and innovate rapidly to meet today’s unprecedented environment. trillion (USD) in 2023 with outsourcing contributing to 60% of market growth.

Software 617

Software User Experience Meeting Resources 617

PYMNTS

JANUARY 17, 2018

The corporate expense management market doesn’t look like it once did. While this industry is largely reliant on corporates’ adoption of innovative technology, it is also instrumental to getting issuing banks in on the movement. APIs Add Fuel.

Fintech 187

Fintech Data Cards Innovation 187

PYMNTS

NOVEMBER 7, 2017

In the latest Data Drivers, PYMNTS’ Karen Webster spoke with Marc Winitz, CMO of i2c, to get a sense of how fierce competition is in financial services. The three data points discussed (among others) show that customers are top of mind – pleasing them, that is, and keeping them from defecting to a peer/competitor.

Innovation 108

Innovation Meeting Payments Survey 108

PYMNTS

JULY 18, 2019

Depending on where you look, the chasm yawns wide when it comes to innovating with new technologies or features. In a PYMNTS interview with Karen Webster, Joe DeRosa, EVP of Global Sales at i2c , discussed the findings of the July 2019 Innovation Readiness Playbook , subtitled “Leveling the Playing Field for Different-Sized FIs.”

Innovation 155

Innovation Study Technology Millennials 155

PYMNTS

DECEMBER 3, 2020

For all of the innovation that's occurred in the banking landscape, it's often consumers – not corporates – that benefit from the latest technologies. When you look at retail banking, there have been a couple of newcomers in the market in recent years who come in with shiny, new apps," he said. "So The Drive To Upgrade.

User Experience 264

User Experience Fintech Innovation Technology 264

PYMNTS

JULY 16, 2019

Silicon Valley’s Ondot Systems has developed a new cloud service for debit and credit card issuers that offers a great user experience while also being fast, easy and accessible, Ondot said in a press release. Ondot also adheres to financial services’ best practices for privacy, security and compliance.

Innovation 128

Innovation Compliance User Experience Cards 128

PYMNTS

NOVEMBER 5, 2018

TreasuryXpress has announced a partnership with Hedgebook , a global provider of Cloud financial risk and derivative management software, to enable underserved mid-market treasury organizations with complex cash and risk management requirements.

Marketing 128

Marketing Risk Management Resources User Experience 128

Perficient

JUNE 24, 2023

However, many enterprise organizations face challenges when it comes to coordinating the rollout of new marketing technology products and achieving scalable growth. We’ve identified why each sort of company should upgrade, add, or replace marketing technology and system products.

Tools 251

Tools Digital Strategies Analytics System 251

PYMNTS

MARCH 24, 2020

“As you look at some of the smaller or midsize software platforms, they also want to have that same type of experience” as Uber, said Butler. But when it comes to embedding payments, scale can be a challenge as they enter new markets and expand their customer bases. Data is key, of course, when it comes to payments.

Innovation 141

Innovation Payments Software Customer Experience 141

PYMNTS

DECEMBER 29, 2020

In this week's roundup of bank-FinTech collaboration and open banking initiatives, Citi embraces the unlocking of account data to third-party FinTechs, while WEX weighs in on opportunity for banks to take advantage of partnerships. The company is focusing on users that may be underbanked, lacking traditional bank accounts.

Fintech 308

Fintech Data User Experience Innovation 308

PYMNTS

NOVEMBER 26, 2019

PYMNTS’ Credit Union Innovation Index found that CU members may not prioritize the latest technologies as much as bank and FinTech customers do, but they still value easy-to-use mobile apps and online capabilities. SAFE has been delivering on-demand experiences since 2016, when it launched a targeted marketing function on its mobile app.

Marketing 131

Marketing Sacramento Data Mobile 131

PYMNTS

JULY 28, 2020

have announced a partnership that they said will accelerate innovation across digital commerce and startup ecosystems. The collaboration promises to accelerate Mastercard Labs, the financial services company’s research and development arm that is dedicated to bringing payment solutions to market quicker.

Payments 168

Payments Innovation User Experience Cards 168

PYMNTS

JULY 29, 2019

Credit unions (CUs) rely on their members’ loyalty to compete in a saturated financial services market. This means CUs must be carefully attuned to member’s financial needs and the innovations they want most as CUs invest in new products and services aimed at improving the way members engage with their FIs.

Pennsylvania 173

Pennsylvania Analytics Maryland Innovation 173

PYMNTS

APRIL 22, 2020

Banks are jostling for space in the market because an expanding number of FinTechs and large-scale technology companies are competing for the same set of consumers. Banks must enable fast and seamless onboarding experiences, but these processes should also be secure. Data and Authentication Frustrations.

Security 133

Security Data Fraud Tools 133

PYMNTS

NOVEMBER 26, 2019

In recent years, the market has gone from one struggling with high financial illiteracy and limited card acceptance, to a bright spot in Europe for FinTech innovation. But financial regulatory compliance can be a headache for any market. Lithuania wants to become a global FinTech powerhouse.

Compliance 182

Compliance Regulation Fintech Resources 182

PYMNTS

JULY 1, 2020

That’s increasingly true as the pandemic exposes weaknesses in core banking systems, particularly an inability to parse decisioning data for greater customer-centricity. “AI From global customer acquisition efforts to real-time personalization of the user experience to infrastructure technology management, the opportunities are endless.”.

System 268

System Digital Banking Tools User Experience 268

Jack Henry

JULY 29, 2022

Headlines with references to “Open APIs” and “Shared Data” continue to appear in inboxes and popular topics with industry reports. We know that in today’s market, consumers don’t compare financial institutions (FIs) so much as they compare experiences. Consumers clearly want freedom, flexibility, and choice.

User Experience 78

User Experience Google Lending Industry 78

PYMNTS

MARCH 3, 2020

By launching the initiative on the Zuora platform, Kia will be able to tap into customer and financial data. The shift to subscriptions is intended to offer a seamless connected car through innovation, convenience and simplicity. Kia picked Zuora due to its smooth user experience and flexibility.

Michigan 218

Michigan Software User Experience Strategy 218

PYMNTS

JANUARY 22, 2018

More important, perhaps, than the innovations they made on behalf of their more famous lead players, was how their contributions accelerated those innovations’ time to market. Innovation in payments and commerce has an unsung hero, too. And who will influence how innovation happens. Distribution.

Innovation 135

Innovation Online Branding El Paso 135

PYMNTS

NOVEMBER 16, 2020

While this partnership model remains popular, market volatility has once again created a need to connect more SMBs to capital as quickly and efficiently as possible. This market climate may have also opened up the doors to another wave of SMB lending competition between traditional and alternative players.

Lending 289

Lending Technology Capital Meeting 289

PYMNTS

FEBRUARY 29, 2016

Just because businesses are interested and willing to adopt payments innovations doesn’t mean it’s going to happen. markets that could be slowing down the digitization of electronic B2B payments. markets that could be slowing down the digitization of electronic B2B payments. The adoption curve, especially in the U.S.,

Innovation 100

Innovation Fintech Tools Technology 100

PYMNTS

SEPTEMBER 6, 2019

As noted in the most recent edition of the Innovation Readiness Playbook, the majority of FIs — at 57 percent — say that payments technology remains on their innovation and roadmaps for the next three years. But now,” she told Webster, “the market, and the needs of the consumer, are changing.”. The User Experience.

Technology 110

Technology User Experience Innovation Analytics 110

PYMNTS

JULY 23, 2018

This one may be familiar: Wide receiver and cryptographer walk into a bar and … set the data security landscape on its ear. The kind that defends sensitive data against bad actors and leaves their best efforts crumpled on the field. Neal himself had been hacked while in college and became interested in data security and technology.

Dallas 134

Dallas Security Data Company 134

PYMNTS

OCTOBER 8, 2019

Citi is leveraging a newly formed strategic partnership with Cachematrix to create an online investment gateway for money market funds (MMF), Citi announced in a press release on Tuesday (Oct. The alliance intends to pilot development in the handling of money market funds to automate and simplify investment decisions.

Online 100

Online Analytics Tools User Experience 100

PYMNTS

DECEMBER 4, 2020

Banking as a Service (BaaS) is poised to change the end user experience of corporates as they navigate the daily challenges of cash flow management, supply chain activity and the need to become digital-first. So far, corporate banking users are always left out in the cold.” They’re out there; they just have to be used.”.

Lending 224

Lending Meeting User Experience Innovation 224

PYMNTS

SEPTEMBER 3, 2019

The newly branded company aims to innovate the way travel merchants promote and sell across all digital channels. “A seamless user experience in all digital channels is vital,” said Stephane Druet, head of marketing and product strategy at CellPoint Digital.

Mobile 129

Mobile Payments Branding User Experience 129

PYMNTS

AUGUST 12, 2019

At Joust, we understand the growing market of self-employed workers, freelancers and small businesses, and their need for an all-in-one banking solution –especially one that gives them the same benefits enjoyed by major corporations. Existing financial market infrastructure just isn’t built to provide this bundle.

Payments 143

Payments FDIC User Experience Apple 143

Jack Henry

AUGUST 21, 2019

Headlines with references to “Open APIs” and “Shared Data” continue to appear in inboxes and popular topics with industry reports. We know that in today’s market, consumers don’t compare financial institutions (FIs) so much as they compare experiences. Consumers clearly want freedom, flexibility, and choice.

User Experience 104

User Experience Google Lending Industry 104