Customer Experience Millennials Security social media 
PYMNTS
AUGUST 23, 2019
These marketplaces also need to make sure that payments, however quick, remain safe and secure as fraudsters continue to hammer at the gates. An AI-Powered Visual Shopping Experience For Millennials, Gen Z. The Playbook also examines the increasing threat of fraud as more marketplaces deal with data breaches and their aftermath.
PYMNTS
APRIL 10, 2020
All that is starting to change, especially as more consumers turn to social media to seek support from their insurers, or even air their grievances. “So, So, if an insurance company does not invest in the customer experience of the claim, like during the claim flow, that is going to come back to them,” she said.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
PYMNTS
DECEMBER 11, 2019
Technology and social media company Facebook is also growing more involved in the sharing economy. That means taking a closer look at buyer and seller payments, as well as security measures, on the platforms, said Colin Gardiner, chief revenue officer of shared RV marketplace Outdoorsy.
Insights on Business
JUNE 14, 2017
increasingly sophisticated security threats; and, most recently, shifting customer expectations driven in large part by millennials. Millennials are a fastidious breed. They are tech savvy, mobile and social. More than ever – millennials seek customized experiences without a corresponding increase in prices.
Insights on Business
FEBRUARY 13, 2019
Protection (Security). Revamping the company’s internal structure is one of the first steps Bradesco took to achieve the goal of creating experiences that meet expectations of millennials. These younger customers have big expectations for experience: “The customer of the future is all digital, hyper connected.
Banking 2020
APRIL 28, 2015
This digital experience is vital, as it determines whether they should stay or move to different banks for better service. At this juncture, customer experience is primarily decided by speed, anytime-anywhere-any device banking, security and simple intuitive clicks.
PYMNTS
JUNE 28, 2017
From their affinity for brunch (and avocados on toast ) to their attachment (uncorded, of course) for subscription services , it’s no secret millennials have some significant spending differences compared with older generations. Focusing on mobile millennials. Making faster payments more secure. That can be a tremendous help.
Expert insights. Personalized for you.
165 
Let's personalize your content