FICO
FEBRUARY 2, 2022
Many enterprises have succumbed to the inclination to digitize everything, which by default leads to cold, clinical experiences. It’s difficult, but embracing new technology means that we have the opportunity – nay, the imperative – to focus on humanizing the customer experience. Omnichannel is customer-led.
Abrigo
SEPTEMBER 2, 2020
Banking technology and digital offerings have long been associated with the preferences of Millennials and Gen Z, but the coronavirus has quickly reshaped banking behaviors. See how digitization can improve customer experiences. Lending & Credit Risk. Credit Risk Management. Lending & Credit Risk.
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Abrigo
SEPTEMBER 2, 2020
Banking technology and digital offerings have long been associated with the preferences of Millennials and Gen Z, but the coronavirus has quickly reshaped banking behaviors. See how digitization can improve customer experiences. Lending & Credit Risk. Credit Risk Management. Lending & Credit Risk.
PYMNTS
DECEMBER 3, 2019
Today, we are still seeing instant payments limited to certain demographic sets and market slices — peer-to-peer (P2P) payments among millennial consumers or instant payroll disbursements for gig workers. A lot of progress is going to have to be made around process and risk management for the change to fully happen. he asked. “I
PYMNTS
NOVEMBER 19, 2019
The credit cycle will turn, and you’ll have a generation of credit risk managers who’ve not been through a recession yet. You have to make sure you have a seamless customer experience on both sides of the partnership,” Geeslin noted. That applies to younger consumers, including millennials , Geeslin noted.
Abrigo
MAY 5, 2022
Thankfully for bank and credit union executives, lenders, risk managers, and Bank Secrecy Act (BSA) Officers, banking podcasts and podcasts for credit unions are plentiful, and options are growing. And for many people heading back to the office from remote work, podcasts can be a productive and enjoyable way to pass the commuting time.
Independent Banker
AUGUST 26, 2015
Today, many community banks are exploring how to “go paperless”—whether for cost reasons, a better customer experience or a deliberate outreach to a younger, technology-oriented demographic. The young, tech-savvy millennials are constantly seeking the next big thing, and digital signature technology can serve those customers.
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