Customer Experience Management Millennials Risk Management 
FICO
FEBRUARY 2, 2022
Many enterprises have succumbed to the inclination to digitize everything, which by default leads to cold, clinical experiences. It’s difficult, but embracing new technology means that we have the opportunity – nay, the imperative – to focus on humanizing the customer experience. Omnichannel is customer-led.
Abrigo
SEPTEMBER 2, 2020
Banking technology and digital offerings have long been associated with the preferences of Millennials and Gen Z, but the coronavirus has quickly reshaped banking behaviors. See how digitization can improve customer experiences. Lending & Credit Risk. Credit Risk Management. Lending & Credit Risk.
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Abrigo
SEPTEMBER 2, 2020
Banking technology and digital offerings have long been associated with the preferences of Millennials and Gen Z, but the coronavirus has quickly reshaped banking behaviors. See how digitization can improve customer experiences. Lending & Credit Risk. Credit Risk Management. Lending & Credit Risk.
Perficient
MAY 17, 2022
And if all this wasn’t enough to keep a credit risk manager from sleeping well at night, consider this: A recent Consumer Reports study found that auto loan portfolios may be riskier than previously thought. Delinquency rates are rising to levels not seen since the Great Recession, especially among Millennials and Gen Z.
Abrigo
MAY 5, 2022
Thankfully for bank and credit union executives, lenders, risk managers, and Bank Secrecy Act (BSA) Officers, banking podcasts and podcasts for credit unions are plentiful, and options are growing.
PYMNTS
DECEMBER 3, 2019
Lots of innovators come to market claiming they’re ready to explosively disrupt the status quo, but the number of products that actually do manage that kind of up-and-to-the-right adoption pattern are far fewer in number. A lot of progress is going to have to be made around process and risk management for the change to fully happen.
PYMNTS
NOVEMBER 19, 2019
The credit cycle will turn, and you’ll have a generation of credit risk managers who’ve not been through a recession yet. You have to make sure you have a seamless customer experience on both sides of the partnership,” Geeslin noted. That applies to younger consumers, including millennials , Geeslin noted.
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