Customer Experience Marketing Study UX 
Perficient
FEBRUARY 4, 2021
It creates a more efficient and less expensive lifecycle process as defects are identified and solved before going to market. By following WCAG, you will be able to design and develop an accessible site and tap into a potential new market of 61 million people. Accessibility Belongs in the Design Phase.
Perficient
JANUARY 20, 2021
It’s our job as marketers, designers, and strategists to develop and design inclusive web experiences and user interfaces. We must think from a global-to-global first perspective and connect our marketing strategy to understanding specific audiences for well-rounded inclusive website design.
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Perficient
AUGUST 9, 2022
The financial services industry has made major strides in amping up its overall customer experience game; however, there is still a deficit in the personalization and accessibility of products and services for many Americans. Interested in discussing how you can improve your financial institution’s customer experience?
Perficient
JANUARY 25, 2021
This is the fourth in a series of blog posts sharing the results of our study on the business value of experience design. In this post, we explore the value of a lean design: A collaborative approach to design that is pragmatic, inclusive, and moves fast to show valuable purpose to the company and its customers.
Perficient
MARCH 17, 2021
This is the fifth in a series of blog posts sharing the results of our study on the business value of experience design. In the Innovator’s Dilemma, Clayton Christensen points out that sustaining innovations are equally important to make continuous improvement and protect existing models and market share.
Perficient
AUGUST 30, 2022
In this blog, I define Agile, explain the key components of an Agile approach, and provide an example of a financial services firm leveraging an Agile methodology to create new products that contribute to elevated customer experiences. Preferred technologies (UI/UX technologies, backend technologies like Java,Net, ETL Informatica, etc.)
Perficient
SEPTEMBER 29, 2020
In August, we surveyed 154 marketing executives to find out what they think is likely to happen this holiday season and how they’re preparing for it. I’m the Principal for the Digital Marketing Solutions Business Unit here at Perficient. With me today is Jim Hertzfeld, our Chief Digital Strategist. Eric: Awesome.
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