Abrigo

FEBRUARY 23, 2022

With stiff competition from alternative lenders, non-bank financial institutions, and money service businesses who are pushing the boundaries of the traditional lending model, financial institutions can’t afford to deny the efficiencies and convenient customer experience of digitally enhanced loan systems. Lending & Credit Risk.

How To 195

How To Lending Software Survey 195

PYMNTS

JANUARY 8, 2020

Chubak will head all retail sectors — branches, mortgages, wealth, risk management and small business, according to the memo. David will be responsible for continuing to transform and grow these businesses while delivering best-in-class customer experiences,” according to the memo sent by Fraser and Selva. “He

Retail 101

Retail New York Risk Management Customer Experience 101

FICO

JANUARY 24, 2018

Two of today’s hottest tech topics — cybersecurity insurance and artificial intelligence (AI) — were well represented at recent conferences in insurance and banking, respectively: Advisen Cyber Risks Insights Conference and Bank AI Expo. Advisen: Barbican Takes a Leadership Stance on Cybersecurity Insurance. Here’s my take.

Conference 55

Conference Customer Experience Maine Exercises 55

Gonzobanker

DECEMBER 17, 2021

After leading a great and vibrant organization at Andrews Federal Credit Union, Jim and his family have taken on a new adventure, and the Gonzo team is confident Jim’s ambition and transparent leadership style will be welcome in Raleigh, N.C. Lifetime Leadership Achievement Awards. Congrats on a brave move and national recognition Jim!

Fintech 147

Fintech Strategy Leadership Lending 147

FICO

AUGUST 30, 2019

For every customer interaction, decision science and predictive analytics can enable businesses to make the most of all available data to anticipate customer needs and prescribe the best action. A pragmatic, hybrid approach can ensure your organization is doing all it can to be an analytic innovator and customer experience leader.

Analytics 40

Analytics Data Tools Leadership 40

Bussman Advisory

SEPTEMBER 11, 2017

Services tend to be splintered across multiple channels, making for a disjointed customer experience. In a world of trillions of nanosecond micropayments and smart contracts, we think banks will increasingly be seen as trusted providers and fraud risk managers, for instance. Image Source.

Industry 64

Industry Innovation Fintech Leadership 64

Gonzobanker

DECEMBER 22, 2020

Beyond the high profile 2020 investments in the likes of Alloy, Blend, Built and Moov, Canapi has a leadership team of bankers and fintechers on boards of nCino, Apiture, Live Oak Bank, Payrailz, DefenseStorm, and probably 15 other places we don’t know about. ” – MX’s Kara Parkey.

Idaho 181

Idaho Community Industry Strategy 181

Gonzobanker

DECEMBER 20, 2019

Its Baldrige-winning tenacity on customer experience is legendary and consistent. And Partners CEO John Janclaes helped put Kony on the market map in mid-size shops, even keynoting Kony’s conference with a leadership book in tow. So talk about a busy area of focus and some hair pulling when it comes to customer experience?

Idaho 148

Idaho Conference Data Marketing 148

Gonzobanker

AUGUST 17, 2016

Now, the top challenge organizations face in turning data into an asset is leadership. Anyone running a BI team knows that managing technology is easier than setting specific priorities across the enterprise. So, from my experience, here’s the four-point plan for business intelligence leadership. BI = Leadership Tool.

Leadership 60

Leadership Tools Big Data Risk Management 60

FICO

APRIL 1, 2020

This has exposed me to the most advanced thinking and use of analytics in areas as diverse as using video analytics to identify subspecies activity on CCTV cameras, analyzing the customer experience in call centre interactions and the use of machine learning models for fraud prevention and credit decisioning. .

Analytics 80

Analytics Customer Experience Software Fraud 80

Gonzobanker

MAY 8, 2020

So far, bankers have taken comfort in the soundbite that “this crisis is different” because of the strong capital levels and risk management rigor that has developed since the Great Recession. The problem today is that most banks are not applying a true product management discipline to the debit and credit business.

Lending 114

Lending Analytics Analysis Capital 114

FICO

MAY 17, 2023

Empower Your Enterprise Transformation As organizations increase in size, an unfortunate side effect is that many become siloed by department and distant from the customer. Multiple roles across data science, risk management, marketing, operations, and lines of business can collaborate effectively to drive cross-functional change.

Analytics 52

Analytics Innovation Data Tools 52

William Mills

MAY 9, 2018

Our Actionable Intelligence Management solutions help banks and mortgage companies streamline and automate manual processes, seize new business opportunities and manage compliance, all while transforming the customer experience. Key Partnerships & Customers. Key Advisory Board Members.

Security 40

Security Samsung Strategy San Jose 40

Gonzobanker

DECEMBER 14, 2023

Under Stuart’s leadership over the past 17 years, OnPoint has gone from under $2 billion in assets to knocking on the door of $10 billion, all while becoming the most recognized financial brand in the Portland market and achieving some of the industry’s best profitability in 2023. Also a big Gonzo thumbs up to Mantl’s Jeff Calnen.

Fintech 195

Fintech Community Regional Technology 195

Gonzobanker

DECEMBER 19, 2016

Since Richman and about 100 other bankers from LaSalle Bank in Chicago joined PrivateBancorp nearly a decade ago, the bank has grown to an $18 billion solid niche player with $10 billion in assets under management. Hats off to a decade of strong leadership and hard work. Gonzo Lifetime Leadership Award – John Glenn.

Utah 60

Utah System Community Marketing 60

Gonzobanker

DECEMBER 19, 2016

Since Richman and about 100 other bankers from LaSalle Bank in Chicago joined PrivateBancorp nearly a decade ago, the bank has grown to an $18 billion solid niche player with $10 billion in assets under management. Hats off to a decade of strong leadership and hard work. Gonzo Lifetime Leadership Award – John Glenn.

Utah 60

Utah System Community Marketing 60