Remove Customer Experience Remove Innovation Remove Retail Remove Webinar
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7 Takeaways: “How GM Financial Elevates the Customer Experience With Journey Science”

Perficient

Perficient’s Kevin Colletti recently joined forces with Srini Alagarsamy and Patrick Daly from GM Financial, as well as Adobe’s Chris Young to present the webinar, “How GM Financial Elevates the Customer Experience with Journey Science.” 76% of customers get frustrated when their service experiences are not personalized.

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Good Customer Service, Does it Create Good Customer Experiences?

Perficient

Many retail or consumer goods businesses have had to switch from traditional, in-person shopping experiences to digital buying. This transition is never the easiest for either party, but businesses must adapt and step up their game when accommodating and providing a seamless shopping experience for their customers.

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How Can Real-Time Decisions Improve the Customer Experience?

PYMNTS

With so much data available, is your organization harnessing it in the most efficient way in order to truly reap all the benefits of big data including driving innovation and improving the customer experience? Karen also serves as a member of the advisory board for several emerging companies.

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2020 Holiday Season: How Marketers Can Prepare and Adapt – Webinar Transcript

Perficient

In this webinar, Eric Enge (Principal, Digital Marketing at Perficient) and Jim Hertzfeld (Chief Strategist, Digital at Perficient) discuss: How marketers have already adapted and where they see the most opportunity moving forward. Ways to identify and meet changing customer expectations, wants, and needs. Missed the webinar?

Marketing 294
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Great Southern Bank streamlines loan ops with nCino 

Bank Innovation

Great Southern Bank is using lending technology from the cloud banking vendor nCino to increase efficiency for commercial and retail loan officers. “We But […].

Lending 259
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How to Better Serve Your Clients with Automated Fulfillment Systems

Perficient

In fact, 61% of businesses see an increase in customer loyalty , as well as gain other benefits such as increased revenue and profit margin, and higher inventory turnover levels due to complete supply chain transparency. As a result, the customer experience improved and our client saw record sales numbers during the COVID-19 pandemic.

System 324
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Perficient’s Cloud Modern Data Platform Approach – Customer Journey & Capabilities

Perficient

Various Enterprise clients across different verticals like Healthcare, High tech, Financial Services, Retail, Manufacturing, and Supply Chain etc. It affects decision making on everyday basis which does not let these enterprises provide value to their customers in an efficient manner. Pain points Technical personas experience are.

Data 497