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Why Augmented Reality is Crucial to Improving the Ecommerce Customer Experience

Perficient

We’ve typically seen that this lends itself to focus on areas such as ratings, reviews, and online price shopping, but trends are now showing there are other effective methods for online, as shoppers want to engage with products both at an experiential level and to ensure the best fit for their needs. So, is now the time for AR?

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Weekly Wrap: Takeaways from Bank Innovation Ignite 2020

Bank Innovation

In this episode, editors discuss the following news developments: How embedded finance can expand into new areas; How banks are taking inspiration from startups in developing customer experience; and How nonbank lenders are tailoring their offerings for […].

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Weekly Wrap: Takeaways from Bank Innovation Ignite 2020

Bank Innovation

In this episode, editors discuss the following news developments: How embedded finance can expand into new areas; How banks are taking inspiration from startups in developing customer experience; and How nonbank lenders are tailoring their offerings for […].

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Keeping Customers Safe (And Satisfied) With Call Center Innovation

PYMNTS

Call centers need to ensure that they provide a robust customer experience via multiple channels, but that need can make the authentication process tricky in terms of satisfying consumers who want speed. In alternative finance news, companies are building better payday lending products. All this, Today in Data.

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Startups to take the stage at Bank Innovation Ignite

Bank Innovation

Bank Innovation has hand-selected 10 companies to participate in its DEMOvation Challenge at Bank Innovation Ignite, which runs from March 2-3 in Seattle. The companies focus on a variety of use cases including customer acquisition, loan underwriting technology, conversational AI, fraud prevention, and other digital capabilities.

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Weekly Wrap: Visa acquires Plaid and retailers embrace fintech

Bank Innovation

In this episode, editors discuss the following news developments: The overlap of retail with financial services, and reflections on the National Retail Federation annual conference in New York; Visa’s acquisition of Plaid and what it means […].

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Great Southern Bank streamlines loan ops with nCino 

Bank Innovation

Great Southern Bank is using lending technology from the cloud banking vendor nCino to increase efficiency for commercial and retail loan officers. “We

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