Bank Innovation

DECEMBER 16, 2019

customers last week, the first product launched by the bank since it was acquired by CYBG in 2018. With its mixture of personal finance management tools, savings features and remodeled branches, Virgin Money is aiming for […]. The brand released a new current account for U.K.

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Bank Innovation

JANUARY 24, 2020

In this episode, editors discuss the following news developments: Brex’s expanded product ecosystem and the rise of digital financial services platforms for businesses; Digit’s new tool that allows users to save for their phone bills; and […].

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Video Tools Customer Experience Innovation Strategies 221

Bank Innovation

SEPTEMBER 27, 2019

JPMorgan Chase this week announced a $25 million commitment to tech tools that help underserved consumers. The contribution will go towards the nonprofit Financial Health Network’s Financial Solutions Lab, a development program that supports fintech startups that help consumers save money, reduce debt and meet long-term financial goals.

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Bank Innovation

OCTOBER 9, 2019

In particular, the path to developing more online tools included the acquisition of digital financial planning company LearnVest in 2015 for $250 million. For Northwestern Mutual, digitization imperatives have forced it to think more like a tech company. It’s achieved this by way of internal reorganization and acquisition.

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The Financial Brand

OCTOBER 12, 2020

Why banks and credit unions can (and must) begin using AI tools to improve CX and transparency and to make innovation a core competency. The post 4 Pandemic Tech Trends That Will Permanently Alter Banking appeared first on The Financial Brand.

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Insights on Business

JUNE 5, 2018

All of these vendors provide tools that allow application developers to create customized voice and chat experiences without the need for data scientists. How well does the product vision align with its buyers’ need to win, serve, and retain customers? Does the vision enable great customer centricity/customer experience?

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BankInovation

AUGUST 4, 2020

Bank entered the voice chatbot space last week with the rollout of its voice-activated tool, Smart Assistant. Bank, the tool was built with input from customers and data from bank support centers. “We According to Ankit Bhatt, chief digital officer for consumer at U.S.

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BankInovation

MAY 8, 2020

Google recently got involved with three new tools backed by artificial intelligence to help banks navigate the program. Banks and tech companies continue to launch Paycheck Protection Program solutions.

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social media Google Tools Company 69

PYMNTS

FEBRUARY 22, 2017

For Fiserv, a focus on financial services innovation means a focus on the end-user experience. As a company that works primarily with other financial institutions to offer solutions for their own customers, both consumer and corporate, Fiserv has a wide reach in the FinServ space.

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Bank Innovation

FEBRUARY 24, 2020

Fidelity spun off its data-aggregation business, Akoya, into its own company last week, giving financial institutions another tool to securely share customer data with third-party financial apps. Akoya will be […].

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The Financial Brand

JUNE 1, 2016

Improvement in technology and the increasing acceptance of voice as a digital tool opens the door for new banking applications.

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Tools Technology Customer Experience Innovation Strategies 12

CB Insights

MAY 15, 2019

One popular approach: in-house financial innovation labs. We’ve created a list of finance innovation labs from some of the biggest names in the industry, as well as from newcomers looking to make a name through tech. We’ve written about corporate innovation theater before — and how sometimes corporate innovation goes wrong.

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William Mills

SEPTEMBER 7, 2016

B2B marketplace – Professional procurement tool that is open to everyone. Provides you a tool where you can engage, acquire and grow customers. Also a pretty good customer experience. Now being used as a tool for fraud detection across channels. Procurement is just the starting point.

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