Insights on Business

SEPTEMBER 21, 2018

Every year, Money20/20 is one of my favorite conferences because I get to hear firsthand how leaders are reinventing financial services and are making fundamental shifts in technology, processes, people–and ultimately their own markets–to deliver better customer experiences, build skilled workforces, and solve industry-wide challenges.

Conference 115

Conference Customer Experience Industry Trends 115

FICO

OCTOBER 6, 2016

Scott, who is FICO's chief analytics officer, received the award for his leadership in developing new analytic technologies to reduce payment card fraud, by detecting rapidly changing criminal methods. The awards program honors 50 executives who are using analytics at their organizations to solve business challenges.

Analytics 60

Analytics Fraud Leadership Training 60

Gonzobanker

DECEMBER 17, 2021

This is an innovation-seeking franchise that has built a solid brand and never got over its skis in execution. Simultaneously the bank invested in Paladin Fraud, Trabian Technology, and Chartwell Compliance to provide compliance and risk management solutions in the complex and connected web of fintech partnerships.

Fintech 142

Fintech Strategy Leadership Lending 142

FICO

JANUARY 24, 2018

Advisen: Barbican Takes a Leadership Stance on Cybersecurity Insurance. In 2017 we were honored to receive a Chartis Innovation Award for the Enterprise Security Score, in recognition of the market-proven predictive analytics and innovative machine learning technology FICO has successfully applied to the cyber domain.

Conference 55

Conference Customer Experience Maine Exercises 55

CB Insights

FEBRUARY 13, 2020

Over the last decade, Stripe has expanded its platform beyond payments processing to handling more complex marketplace transactions through Stripe Connect, while also offering complimentary services to help facilitate online commerce, drive growth for customers, and expand the funnel of internet businesses globally. Fraud prevention tools.

Online 98

Online Company Retail Payments 98

Bussman Advisory

SEPTEMBER 11, 2017

Services tend to be splintered across multiple channels, making for a disjointed customer experience. Innovate relentlessly. Corporate banks need to innovate to lower risks and costs across the whole organization. Wildly different technologies and formats stand in the way of convenience and interoperability. Image Source.

Industry 64

Industry Innovation Fintech Leadership 64

FICO

AUGUST 30, 2019

It is widely understood that competition for top data science talent is intense, and this includes a shortage of analytic leaders - people who have led analytics teams that pull together the right balance of data science and operational talent, under the right leadership. by Chisoo Lyons.

Analytics 40

Analytics Data Tools Leadership 40

PYMNTS

SEPTEMBER 28, 2016

Rudolf Booker , CEO and founder of Payvision , joined PYMNTS for the latest segment in the Commander in Chief series to explain why sparking innovation in payments may mean looking outside the payments industry itself to bring about real and lasting change. PYMNTS: Define your company’s approach to innovation. RB: Just do it!

Innovation 100

Innovation Payments Industry Customer Experience 100

Gonzobanker

NOVEMBER 9, 2015

Lots of talk about innovation and customer experience. One big innovation discussion was that as payments become increasingly ubiquitous, we will continue to see them disappear into the background of transactions, particularly in mobile. Innovation on the merchant side. Innovation in security.

blockchain 60

blockchain Bitcoin Lending Innovation 60

FICO

MAY 17, 2023

These rich enhancements span the digital innovation lifecycle, from data to insights to actions to business outcomes and further differentiate our flexible capabilities like analytics & machine learning, decisions, mathematical optimization, and business simulation.

Analytics 52

Analytics Innovation Data Tools 52

FICO

APRIL 1, 2020

I have always worked for international software companies and have been fortunate enough to choose organizations that have spearheaded technology innovation in their own areas. Our customers probably collect the highest level of data and information positioning them well to use analytics and data-driven decisioning effectively.

Analytics 80

Analytics Customer Experience Software Fraud 80

Gonzobanker

DECEMBER 20, 2019

Its Baldrige-winning tenacity on customer experience is legendary and consistent. It is an innovator with tech (e.g., And Partners CEO John Janclaes helped put Kony on the market map in mid-size shops, even keynoting Kony’s conference with a leadership book in tow. The bank’s strategy is laser-focused.

Idaho 148

Idaho Conference Data Marketing 148

Gonzobanker

AUGUST 17, 2016

For banking, top business drivers have included customer engagement and innovation, but also just plain old know-your-customer regulatory and compliance expectations. Now, the top challenge organizations face in turning data into an asset is leadership. BI = Leadership Tool. Not the case. Lesson learned.

Leadership 60

Leadership Tools Big Data Risk Management 60

NCR

JUNE 12, 2017

Here is an example of a high-level capability model for the retail bank distribution network: The next step, after defining a high-level overview of your capabilities, is to conduct a more detailed examination of each capability, which will require interaction with senior and mid-level leadership. Analyzing product portfolio.

Operations 82

Operations ATM Customer Experience Examples 82

Gonzobanker

NOVEMBER 18, 2014

With a focus on digital banking and branch transformation, it was interesting to see the attendee list with lots of sexy new customer experience and analytics titles. Innovation Showcase & Global Innovation Awards. General Sessions. Reminded us of how Lee Scott said Walmart would be the banker’s friend last year.

Chicago 97

Chicago Retail Branch Design Training 97

Gonzobanker

DECEMBER 19, 2022

In January, we were discussing crypto and the need to formulate customer crypto strategies. In December, the founder and CEO of Crypto Exchange company FTX was arrested in the Bahamas (yah, don’t ask) and charged with fraud and conspiracy. Let’s see how this new scale allows for big investments in future innovation.

Community 216

Community Fintech Industry Innovation 216

William Mills

MAY 9, 2018

How they describe their product/innovation: Project Finance is a personal finance application that shows users the future of their finances based on all the choices and decisions they’re making today. In today’s world there is uncertainty around many things, your finances don’t have to be one of them.

Security 40

Security Samsung Strategy San Jose 40

PYMNTS

JULY 24, 2020

We have deep dives into opening banking, synthetic ID fraud and supplemental jobless benefits. . Nike Restructures Corporate Leadership In Digital Push . PYMNTS explores how device authentication, as well as other steps, can fuel the battle against synthetic ID fraud. Salesforce Boosts Payments Capabilities For Users.

Fraud 159

Fraud Leadership Kentucky social media 159

Gonzobanker

DECEMBER 14, 2023

Under Stuart’s leadership over the past 17 years, OnPoint has gone from under $2 billion in assets to knocking on the door of $10 billion, all while becoming the most recognized financial brand in the Portland market and achieving some of the industry’s best profitability in 2023. The “What the Hell Are Bankers Doing?”

Fintech 194

Fintech Community Regional Technology 194

Gonzobanker

DECEMBER 19, 2016

Hats off to a decade of strong leadership and hard work. Banks with enough scale want the ability to customize mobile apps and meld them into their work flows and customer experience. 100% self-service online account opening to protect against employee account opening fraud? Merger of the Year – Hope Bancorp.

Utah 60

Utah System Community Marketing 60

Gonzobanker

DECEMBER 19, 2016

Hats off to a decade of strong leadership and hard work. Banks with enough scale want the ability to customize mobile apps and meld them into their work flows and customer experience. 100% self-service online account opening to protect against employee account opening fraud? Merger of the Year – Hope Bancorp.

Utah 60

Utah System Community Marketing 60