Bank Innovation

JANUARY 17, 2020

Welcome to the latest episode of our Weekly Wrap video series, for the week ending Friday, January 17, 2019.

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Retail New York Video Conference 243

Bank Innovation

NOVEMBER 27, 2019

Welcome to the latest episode of our weekly wrap video series, for the week ending Friday, November 29, 2019.

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Video Fintech Operations Customer Experience 259

Perficient

APRIL 20, 2023

blockchain​, digital wallets​, money center banks​, emerging payment solutions, digital lending​, economic turmoil​, and fintech disintermediation). They want to have meaningful relationships with technology partners who will bring innovative ideas and proven experience to the table.

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Marketing Marketing Strategies social media Strategy 294

PYMNTS

NOVEMBER 10, 2020

Payments FinTech Alacriti has announced a partnership with Glia , which works in digital customer service, for new customer service options for payments needs, according to a press release. That will help customers and members with the nuances of digital payments.

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Payments Video Customer Experience Security 246

Bank Innovation

DECEMBER 6, 2019

Welcome to the latest episode of our weekly wrap video series, for the week ending Friday, December 6, 2019.

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Video Fintech Capital Customer Experience 243

PYMNTS

JULY 18, 2019

Depending on where you look, the chasm yawns wide when it comes to innovating with new technologies or features. In a PYMNTS interview with Karen Webster, Joe DeRosa, EVP of Global Sales at i2c , discussed the findings of the July 2019 Innovation Readiness Playbook , subtitled “Leveling the Playing Field for Different-Sized FIs.”

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Insights on Business

FEBRUARY 19, 2016

These firms collectively known as FinTechs or Financial Technology firms are disrupting the banking industry by dis-intermediating across a banking customer’s financial value chain. What can banks learn from the FinTechs? I am interested in hearing your thoughts and your organizations experience on this topic.

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Fintech Video Lending Industry 132

PYMNTS

SEPTEMBER 8, 2020

Thunes, the FinTech startup that operates a global cross-border payments network for emerging economies, announced on Tuesday (Sept. The new features include price reduction, online deal notifications and product alerts for customers. Amazon Pay’s Gauthier: No One Can Predict Retail’s Future, So Innovate Around What Won’t Change.

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Payments California Apple Video 141

Bank Innovation

JANUARY 31, 2020

Welcome to the latest episode of our Weekly Wrap video series, for the week ending Friday, January 31, 2019. In this episode, editors discuss the following news developments: Venmo’s path to profitability; Berlin-based digital bank N26’s U.S. expansion; and Why a digital bank in Texas is awarding miles instead of interest.

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Branding Texas Video US 243

Insights on Business

FEBRUARY 19, 2016

These firms collectively known as FinTechs or Financial Technology firms are disrupting the banking industry by dis-intermediating across a banking customer’s financial value chain. What can banks learn from the FinTechs? I am interested in hearing your thoughts and your organizations experience on this topic.

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Fintech Video Lending Industry 93

Insights on Business

FEBRUARY 19, 2016

What should be their strategy for Digital Banking transformation and what they can learn from FinTech innovation? These firms collectively known as FinTechs or Financial Technology firms are disrupting the banking industry by dis-intermediating across a banking customer’s financial value chain.

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Fintech Innovation Lending Video 70

Bank Innovation

FEBRUARY 21, 2020

Welcome to the latest episode of our Weekly Wrap series, for the week ending Friday, Feb.

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Fintech Digital Banking Customer Experience Innovation Strategies 243

Bank Innovation

APRIL 10, 2020

One week after the Small Business Administration launched its Paycheck Protection Program, banks and fintechs alike are still navigating best practices to get funding into the hands of small business clients. As COVID-19 continues to rattle the economy, startups are launching new products and features to engage customers.

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Fintech Customer Experience Innovation Strategies Video 369

Insights on Business

FEBRUARY 19, 2016

These firms collectively known as FinTechs or Financial Technology firms are disrupting the banking industry by dis-intermediating across a banking customer’s financial value chain. What can banks learn from the FinTechs? I am interested in hearing your thoughts and your organizations experience on this topic.

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Fintech Video Lending Industry 70

Bank Innovation

FEBRUARY 7, 2020

fintech […]. In this episode, editors discuss the following news developments: Conversational AI company Kasisto’s closure of a $22M Series B extension funding round and its implications for the banking ecosystem; How FIS-owned Worldpay is working with U.K.

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Fintech Company Customer Experience Video 273

William Mills

FEBRUARY 9, 2017

Investment in fintech remains strong year over year. Innovation in all things having to do with money is helping to improve both front and back office operations; remodeling the customer experience (CX); and generally making things faster (such as payments).

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BankInovation

JUNE 5, 2020

Many fintechs rallied for social justice on Twitter, but their offline actions were a mixed bag. Protests launched around the country this week in response to systemic racism and police brutality.

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Fintech System Customer Experience Innovation Strategies 64

Gonzobanker

DECEMBER 17, 2021

A few years ago, very few people would have guessed that tens of billions of dollars would be invested in fintech vendors and solutions annually – except it happened. 2021 fintech investments, merger activities, and overall focus were off the charts. Best Fintech Acquisition by a Bank. Fintech Acquiring Bank.

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Fintech Strategy Leadership Lending 147

Insights on Business

APRIL 28, 2017

Recently, new digital technologies – driven by cloud, mobile, social media and analytics – have significantly lowered entry barriers and put customers much more at the center of the banking relationship. At the same time, regulators in many countries also have relaxed regulations to encourage innovation in the banking industry.

Digital Banking 171

Digital Banking User Experience Branding social media 171

Insights on Business

JANUARY 25, 2019

Processes for Know-Your-Customer (KYC) compliance, in particular, are costly and time-consuming with the added, and significant, concern of the extraordinary fines for non-compliance today. The PSD2 regulation in Europe, which covers payment initiation and account access, is driving banks to move from closed to open banking.

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Marketing blockchain Compliance Innovation 79

PYMNTS

JUNE 15, 2016

The recent “Chewbacca Mask” viral escapade demonstrated one solid truth: The finest minds of Madison Avenue – Don Draper himself (were he real) – could not come up with any advertisement for a product better than a truly delighted and satisfied customer. Investments for the week ended June 10.

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Fintech Labs Insights

JANUARY 27, 2016

What if you could keep all the things you like about the in-person customer experience and leave out everything you don’t like? With its Engagement Platform – which won Best of Show honors at FinovateFall 2015 – SaleMove offers financial services and other companies the ability to provide an omni-channel experience.

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Customer Experience Online New York City Video 12

BankInovation

JULY 31, 2020

Whether more fintechs will follow suit remains to be seen. “A A banking charter comes with capital requirements and regulatory oversight that will not be appealing to all fintechs,” said Julie […].

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Capital Fintech Payments Company 64

Bank Innovation

MARCH 13, 2020

Welcome to the latest episode of our Weekly Wrap series, for the week ending Friday, March 13, 2020.

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Marketing Customer Experience Innovation Strategies Video 259

FICO

JUNE 22, 2022

Innovation in digital transformation and emerging trends were firmly front-of-mind this year at FICO World 2022. Netflix posts viewing recommendations that continually hit the button, while online fast-food outlets are creating bespoke menus for every loyalty card-holding customer. Tue, 07/02/2019 - 02:45. expand_less Back To Top.

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Trends Data Customer Experience Analytics 52

William Mills

MAY 11, 2016

01:25 pm Video Recap of Finovate Day 1 with William Mills and Steven Ramirez. 01:15 pm 10 Reasons Why Fintech Startups Fail. Download our latest white paper that discusses what it really takes to develop a successful Fintech startup. Based in Hong Kong; showing integration with free to play video games. This is great.

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Video Lending social media Analytics 40

BankInovation

JULY 21, 2020

Radius Bank reaches a national customer base through its digital channels and powers banking services for fintechs like Brex and NorthOne. It’s a business plan the former community bank, which was founded in 1987, spent years developing and continues to improve today. “As

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Community Bank Community National Fintech 59

Insights on Business

MARCH 27, 2019

Balancing the need for adequate antifraud measures without impacting the customer experience has never been more important. To see how other institutions achieved success with IBM Safer Payments, check out our customer testimonial videos here. Learn more at ibm.com/RegTech.

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Fraud Payments Video Customer Experience 93

Fintech Labs Insights

AUGUST 9, 2016

A look at the companies demoing live to 1,500+ fintech professionals on September 8 & 9, 2016. SaleMove enables organizations to engage online visitors the same way they would in-person, using video, audio, chat, and co-browsing without any downloads or installations. Enhance customer experience. Register today.

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Innovation Strategies Strategy Video Customer Experience 12

Fintech Labs Insights

JANUARY 12, 2016

A look at the companies demoing live to 1,500 fintech professionals. Lexmark’s latest innovation in customer onboarding is a voice-driven, customer experience incorporating mobile capture, authentication, workflow, instant decisioning, and digital signature capture. Collaborative eSign video session.

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Leadership Video Customer Experience Mobile 12

Fintech Labs Insights

AUGUST 4, 2016

A look at the companies demoing live to 1,500+ fintech professionals on September 8 & 9, 2016. Features: 100% capture of every digital interaction, with visual, video-like replay. As a “magician” with a Masters degree in mathematics and physics, he loves solving business challenges with technology innovation.

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Video Customer Experience America Compliance 12

PYMNTS

OCTOBER 13, 2020

In a panel discussion with Karen Webster, six payments, banking and FinTech executives weighed in on the very nature of change that is transforming treasury banking and corporate clients in real time. The end user experience is critical, too, he said, and must be seamless.

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Fintech Payments Customer Experience Examples 190

Insights on Business

FEBRUARY 3, 2019

Supported by innovative technologies and processes, this collaboration between humans and machines further enhances the strengths of the organizations that embrace it. The Future of Work includes fully implemented intelligent, enterprise automation that transforms the employee and customer experience and enhances business impact.

Customer Experience 157

Customer Experience social media Case Study Video 157

Alex Jimenez

FEBRUARY 27, 2019

For four days I listened to all types of presenters, met with IBM and partner representatives, talked to people in all kinds of industries, and finally met in person a fintech-verse friend I have known for many years, Spiros Margaris. The topics discussed varied from arcane technology topics to discussions about general innovation.

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blockchain Conference Security Innovation 40

William Mills

MAY 11, 2016

Not just for video games… okay, you have my attention. Presenting a programmable cloud – a fintech platform. ^KT. Katerina Frolovicheva (MD, Technologies Innovations). This is a leading bank in Russia, with a track record of fintech innovation. David Carr (Innovation Manager). Virtual reality?

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Video Mobile social media Analytics 40

South State Correspondent

OCTOBER 28, 2022

Gartner focused on technology infrastructure, while Money 20/20 was around fintech and payments. AI, payments, data, and other aspects of innovation are dropping behind the scenes. To the many community banks and fintechs that have tried creating a digital bank (or are thinking about this), the strategy is misaligned to its core.

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Conference Technology Las Vegas Trends 195

Fintech Labs Insights

AUGUST 18, 2015

The Sneak Peek series looks at the innovators demoing live on stage at FinovateFall 2015. Kofax’s (a Lexmark company) latest innovation in customer onboarding is a voice-driven, customer experience incorporating mobile capture, authentication, workflow, instant decisioning, and digital signature capture.

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New York Leadership Conference Video 12