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Customer Experience in Financial Services

Celent Banking

These are a handful of the topics discussed at this week’s Customer Experience for Financial Services (CXFS) Conference, organized by Worldwide Business Research in Charlotte, NC. But as one presenter stated, having more VoC channels doesn’t automatically result in a better customer experience.

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RTP Picks Up Pace With Corporates, While CBDCs Raise Banker Doubts

PYMNTS

The Clearing House's real-time payments offering, the RTP ® network, continues to gather steam with financial institutions (FIs), FinTechs and their business customers in this week's Payment Rail Innovation roundup. Wells River Savings Bank Joins The RTP Network. Modern Treasury Raises Funding To Accelerate B2B Payments.

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Young Consumers Love to “Buy Now, Pay Later” – Here’s What to Know About the Explosive Fintech Trend

Perficient

Since Square purchased Afterpay, customers can get an Afterpay card to use with participating retailers that operate with Square, which lets customers use Afterpay for in-store purchases. Afterpay is offered at thousands of merchants – notable names include Nordstrom, Bed, Bath & Beyond, and Nike.

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GFT Advances in 2022 IDC FinTech Rankings

Bobsguide

Financial companies are doubling down on IT. IDC’s Fortune 500-style ranking categorizes and evaluates the top global providers of financial technology based on calendar year revenues. Bettering customers around the world.

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The BaaS Gold Rush is On

Gonzobanker

However, if BaaS is ever going to enhance shareholder value, bankers need to ensure they have the strategic focus, operational savvy, and execution commitment to do it right. Pursuing BaaS doesn’t have to take focus away from primary customers. As an example, PNC closed shop on its BBVA Open after acquiring BBVA’s U.S.

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Rebeca Romero Rainey: A world of opportunity

Independent Banker

And community banks continue to rise to that very request, evolving our organizations and introducing solutions that create a better customer experience. to deliver remarks at the Association for Financial Technology Spring Summit and hearing final pitches at the ThinkTECH Accelerator Demo Day in Little Rock, Ark.

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10 Top Banking Podcasts You Should be Listening to

Abrigo

Banking Transformed Banking Transformed by the Financial Brand’s Jim Marous has new episodes several times a month and features executives from financial institutions, financial technology firms, authors, consultants, and other experts in the banking industry. keep me informed.

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