Perficient
FEBRUARY 22, 2021
Incorporating animations can supply that confirmation and reinforcement, as well as the addition of small events/micro-interactions. Similar to confirmations, micro-interactions signify that a small, momentary event is completed in a singular task, and utilizing animation is important for micro-interactions. Micro-interactions.
Perficient
AUGUST 9, 2022
The financial services industry has made major strides in amping up its overall customer experience game; however, there is still a deficit in the personalization and accessibility of products and services for many Americans. Interested in discussing how you can improve your financial institution’s customer experience?
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Perficient
DECEMBER 1, 2022
She had a list of eligible prospects from community events she had recently attended, as well as current clients in mind that would benefit from tax-aware asset location. All of this contributes to higher ROI and elevated customer experiences, which work in tandem to boost brand reputation and loyalty.
PYMNTS
JANUARY 14, 2020
Lior Cohen, senior director of cloud security products and solutions at cybersecurity firm Fortinet , recently told PYMNTS why the digitization initiatives many payment service providers undergo in the name of better customer experience can exacerbate security risks. Greater Security Without Compromising UX.
Perficient
SEPTEMBER 25, 2020
COVID-19 has taught us a lot, and one specific lesson is the need to react quickly to business events. Need to create a new homepage banner and move it on the page to be more visible for customers? B2B is not B2C, but B2B organizations still need the tools and technology to serve up customer experiences that B2B users require.
Gonzobanker
JULY 20, 2022
Bank executives are coming to understand that in today’s world, the customer experience (CX) is the product, although not all have made a serious commitment to address newfound competition. Experience design is a specific skillset that is needed to steer the execution of a bank’s digital strategy. Why Ownership Matters.
FICO
JANUARY 11, 2022
In addition to a new blog post that will be published monthly over 5 months, we are also excited to launch the following event: LinkedIn Live on Digital Banking. 9 am PST/11 am CST/ 12 pm EST. Join me and my guest, analyst Alex Johnson of Cornerstone, as we discuss this concept of digital transformation for the customer journey. .
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